Customer reviews from geappliances.com
GE Profile - 1.2 Cu. Ft. Over-The-Range Microwave with Sensor Cooking and Low Profile Design - Stainless Steel
Average customer rating
4.3
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
144
4 Stars
42
3 Stars
20
2 Stars
9
1 Star
15
85%of customers recommend this product.
(
125 out of
147)
Customer Reviews for GE Profile - 1.2 Cu. Ft. Over-The-Range Microwave with Sensor Cooking and Low Profile Design - Stainless Steel
Customer Rating
4
Great microwave but a couple of "issues"
on May 30, 2024
Posted by: Jana74
from Louisville, KY
I love this microwave, but there are a few things you should know. It is feature rich, more than I'll ever use, and it gives you prompts so that you don't have to keep looking up how to use a particular feature. Because it is not as tall as a regular over the stove microwave, it is deeper and protrudes about 6" beyond your adjacent cabinet fronts. This takes some getting use to. Because it protrudes 6" beyond the cabinet face, I have hit my head several times on the sharp corners when I am leaning over a pot on a front burner of the stove. Ouch! Because it is not as tall as a regular microwave, it limits what you can put in it - probably 5-1/2" tall max. The rotating glass plate sits above the bottom of the microwave. Some of the other brands, the glass plate is recessed into the bottom, which gives you a little more available height inside the microwave. You can turn off the plate rotation so that you can put a casserole dish in and it won't keep banging into the sides. I don't have external venting so I had to set it up to recirculate. The install directions were not clear on how to do this, but I guess I got it right because it's working well, much better than the over the stove range hood that this replaced.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great fit!
on May 18, 2024
Posted by: Susan429
from Pensacola, FL
Love this microwave! Fits great over the stove, easy to install and operate. I only wish that the controls were back lite.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Dead
on May 5, 2024
Posted by: 1DisappointedLady
from DOUGLASVILLE, GA
Dead after 7 months of use. Wasted money. Very disappointed.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, May 6, 2024
We are very sorry to hear your microwave died after 7 months of use. This is not what we expect to hear and apologize for your inconvenience. Please take advantage of your one-year warranty and reach out to GE Consumer Service by calling 1-800-432-2737.
Written by a customer while visiting geappliances.com
Customer Rating
5
Slim and Beautiful
on May 5, 2024
Posted by: Twocanuk
from Temple, Texas
This fit above our cooktop wonderfully and was straight forward to install following the included templates and directions. The inner cabinet is a good size and the inner height is tall enough to accommodate most dishes we heat or reheat. The only loss for us is that the height is not enough to get a tall glass inside since we would use the microwave to break the ice off our margarita's that we store in the freezer. The front panel is organized well and I like that we can hit the numbers 1, 2, 3 etc and wait for a second and the microwave will start operating at that many minutes. Key strokes save time and make it simple. It warms up food in the expected amount of time, it's 1000 watts performance. The sound level is acceptable but sometimes it gives off a little buzz while it's operating. Not too annoying but you can hear it slightly. The twin LED lights illuminate the cooktop awesome. The fan moves a good amount of air although it doesn't capture all of the smoke sometimes. Overall a good purchase and especially good change for us since the previous microwave was a full size in the same space and interfered with using the cooktop.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
DISAPPOINTED
on May 5, 2024
Posted by: No Book
So far extremely disappointed. I don't know if it's GE or the installer but I have NO BOOK about how to use my microwave. Can't set the time ont it. Can't get the display to light up. Extremey disappointed. How am I supposed to use it without the written directions. I do NOT do computer downloads. Hope they mail me teh book on how to use the microwave.
Response from geappliances.comBy Charlie, GE_Appliances, May 6, 2024
We can understand having a manual copy can be a lot easier. We no longer provide printed instructions in order to be better ambassadors of the environment, however, you can always find the Owner’s manual at this link here: https://products-salsify.geappliances.com/image/upload/s--jMzyWx2G--/iy4q9msmp3wrioifesvy.pdf
Written by a customer while visiting geappliances.com
Customer Rating
1
Too bad it has only been working for a few months.
on April 28, 2024
Posted by: Jean 432
from Kissimmee, Florida
I bought this microwave in November and it has stopped working in April. That is why I am giving it a low score.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Michael, GE_Appliances, April 30, 2024
We hate to hear that your microwave stopped working after such a short time. This is not something we want or expect from our products, and we want to help. We recommend having this issue diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
2
Great until it wasnt
on April 27, 2024
Posted by: Mrscurtis
from Conway, AR
Was great until it quit 8 months after purchase. Am getting in touch with warranty people. But that cost a lot of money to go out in 8 months.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, April 29, 2024
We're sorry to hear that your microwave stopped working. We want to ensure you get the assistance you need, and an agent will be reaching out to you by email.
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great
on April 23, 2024
Posted by: Nonickname2day
from Rochester MN
Looks great and works as expected. Low profile fits everything we need it for.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com