Customer Reviews for GE Profile - 1.2 Cu. Ft. Over-The-Range Microwave with Sensor Cooking and Low Profile Design - Stainless Steel
Customer Rating
1
DISAPPOINTED
on May 5, 2024
Posted by: No Book
So far extremely disappointed. I don't know if it's GE or the installer but I have NO BOOK about how to use my microwave. Can't set the time ont it. Can't get the display to light up. Extremey disappointed. How am I supposed to use it without the written directions. I do NOT do computer downloads. Hope they mail me teh book on how to use the microwave.
Response from geappliances.comBy Charlie, GE_Appliances, May 6, 2024
We can understand having a manual copy can be a lot easier. We no longer provide printed instructions in order to be better ambassadors of the environment, however, you can always find the Owner’s manual at this link here: https://products-salsify.geappliances.com/image/upload/s--jMzyWx2G--/iy4q9msmp3wrioifesvy.pdf
Too bad it has only been working for a few months.
on April 28, 2024
Posted by: Jean 432
from Kissimmee, Florida
I bought this microwave in November and it has stopped working in April. That is why I am giving it a low score.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Michael, GE_Appliances, April 30, 2024
We hate to hear that your microwave stopped working after such a short time. This is not something we want or expect from our products, and we want to help. We recommend having this issue diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Was great until it quit 8 months after purchase. Am getting in touch with warranty people. But that cost a lot of money to go out in 8 months.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, April 29, 2024
We're sorry to hear that your microwave stopped working. We want to ensure you get the assistance you need, and an agent will be reaching out to you by email.
Easy installation, slim and sleek design. Great for those who don't want the eye sore above the stove, but still need the heating method.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, April 24, 2024
Thank you for taking the time to provide us with your feedback. We are joyful to hear that you are loving your new microwave. This is such a beautiful model with many great cooking settings that we hope you're enjoying.