Customer reviews from geappliances.com
GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Average customer rating
4.5
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
864
4 Stars
244
3 Stars
66
2 Stars
33
1 Star
39
89%of customers recommend this product.
(
764 out of
857)
Customer Reviews for GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Customer Rating
5
Effective and quiet
on January 6, 2024
Posted by: ChuckY81
from SF Bay Area
The product does a thorough job cleaning and drying our dishes. It runs so quietly that I need to double-check the light to know whether it's washing or not. I like the ability to delay the wash cycle to save money on the electricity bill.
Written by a customer while visiting geappliances.com
Customer Rating
3
Functional, but needs attention to detail
on January 8, 2024
Posted by: Anonymous
from Merritt Island, FL
The time for the cycles are a bit long; if the drying cycles are included the duration is excessive.
The upper level is a great additional feature.
The lower shelf is difficult to roll in or out; seems the wheels are either misaligned, or too small, or possibly track is incorrectly aligned.
The upper level is a great additional feature.
The lower shelf is difficult to roll in or out; seems the wheels are either misaligned, or too small, or possibly track is incorrectly aligned.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 12, 2024
Hi there- Thank you for reviewing your new dishwasher. It is great that you are able to take advantage of the third rack. We are sorry that the bottom rack does not glide as well as you had hoped and that cycles are taking longer than you expected. It is normal for dishwashers to run for up to two hours or more under certain conditions. Cycles times vary because of the clean sensors due to the sensor extending or decreasing cycle time and number of fills based on the soil level. Dishwashers now run longer to ensure good wash performance, but they use less energy while running. Also, in using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water. We will make sure to share your feedback with our design teams, as we are always looking for ways to improve our products. Thank you for choosing GE Appliances. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Roller Rack Failures
on January 10, 2024
Posted by: BSME
from Hummelstown, PA
Lower rack plastic roller system - is a poor design for retention. Left side (facing) separates from rack when rolling a full rack onto the door. Problem is the molded twin plastic blocking tabs (on the roller system) do not provide adequate retention to prevent the roller mechanism from separating. The roller assembly uncouples and then slides rearward, separating from the rack. Both retention tabs are there but have inadequate deflection to hold the roller system in place.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, January 22, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with your dishwasher rack.
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
We are glad that we could provide you with troubleshooting and we know you're going to love your product. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with your dishwasher rack.
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
We are glad that we could provide you with troubleshooting and we know you're going to love your product. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer runs quiet
on January 23, 2024
Posted by: KJP2024
from Ashville, NY
Runs quiet. Cleans great with Cascade pods. Glad I went with steel interior. Shelving sufficient.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!!!
on January 23, 2024
Posted by: K Basham
from Louisville KY
I love the third rack that is used for large utensils and bottle jets for cleaning, tall glasses/sports bottles. The dishwasher is very quiet and cannot be heard in the next room.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very happy.
on May 23, 2024
Posted by: Anonymous
from Maryland
Love how sleek and clean this dishwasher looks in our kitchen. It’s amazingly quiet as well. So many features that we haven’t used yet but will be exploring as the need arises. Very happy with our purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE is not the product it used to be
on May 30, 2024
Posted by: BJP100
Not a good product, Had to replace the circuit board and the power jumper to the circuit board to get a new dishwasher to run reliably. Would only power up intermittently.
Arrangement of racks is not optimal. We run out of room for glasses and bowls, but there is unusable space in the middle of the upper and lower racks
Arrangement of racks is not optimal. We run out of room for glasses and bowls, but there is unusable space in the middle of the upper and lower racks
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, May 30, 2024
We're sorry to hear that your new dishwasher had to be serviced. However, we're glad you were able to have the issue resolved. Your comments regarding the racks are important and will be considered by our product design team. In the meantime, you may refer to the link below for some helpful loading tips:
https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective dishwasher
on September 27, 2024
Posted by: KS2024
from Texas
This dishwasher was defective since I bought it. It was not drying the dishes GE send a repair company and it turned out that the mother board was defective . They repair that problem but now my dishes have water spots at the end of the 4 hours wash cycle. GE won’t change/replace the dishwasher because according to them everything is working fine even when is leaving my dishes with water spots. This dishwasher has brought me only headaches. Never buying GE products again because GE won’t stand behind their faulty product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Michael, GE_Appliances, September 30, 2024
Water spots can occur due to a wide range of causes, and we suggest checking out the article below for tips to help you get rid of them.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21548
You can also check out this next article to help improve wash performance in general.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21548
You can also check out this next article to help improve wash performance in general.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
Written by a customer while visiting geappliances.com