Customer reviews from geappliances.com
GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Average customer rating
4.5
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
864
4 Stars
244
3 Stars
66
2 Stars
33
1 Star
39
89%of customers recommend this product.
(
764 out of
857)
Customer Reviews for GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Customer Rating
5
Amazing product! Does what it's supposed to!!
on April 5, 2025
Posted by: hondo99
I've had bad luck with dishwashers- until now! I had a top of the line model in the '90s that couldnt work right after the dishwashing soap changed. It was fast and powerful, but loud. Replaced that in succession with two very wimpy energy star rated models that were worse. They would seemingly mist water vapor on dirty dishes over 3-4 hours and still couldnt clean very well. Well with this GE, my 25 year search is over! This model is super quiet, and cleans! The silverware blasters are awesome. Bottle washers come in handy for big water bottles. Theres a top rack for those implements you never know what to do with. Theres a sanitization cycle that along with the bottle jets will add time to the complete cycle, but the end product of 100% clean and spot free sanitized dishes is well worth it. The sanitize cycle uses an internal heater to hold the temp at 130-140º to kill bacteria if I recall, so that's why it adds so much extra time. There is an option for a 1 hour simple cycle without the extra cycles. The decibel level is low enough that you can barely hear the thing running when it's on. The pirahna feature is a must have if you've ever had to clean out a clogged dw drain (ewww)! This's got some hi tech features that can bring up the water temp if your water isn't hot out of the tap, and it will adjust a cycle length by detecting the amount of debris in the water. I was also impressed with the top rack's cleaning after putting in a couple of spatulas from a mac & cheese dinner- got them shiny clean. Overall, 100% satisfied with this model!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Wish it was better!
on October 18, 2023
Posted by: Catrax52
from Eaton, CO
We’ve had the dishwasher for 3 weeks now. It cleans well, it’s very quiet, and looks nice in the kitchen. My complaints are that the 3rd rack is just too shallow to be used effectively. Only my 1/4 cup measuring cup will fit, the other measuring cups are too tall. I have very few things that work on the shelf, so it’s not as used as I expected. The middle rack, what I’d call the cup rack, the spacing is too narrow for average coffee cups and anything but my drinking glasses. I really have to think about where I place things and often run out of useable space.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT QUALITY
on October 1, 2024
Posted by: Marti007
We have purchased several GE products for our home and have always been very happy and satisfied with the quality and functionality not to mention the costs! We strong suggest GE Products to all our family and friends!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, October 4, 2024
We are thrilled that you are loving your new dishwasher. This is such a beautiful model with many great cleaning features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your dishwasher for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
1
Do Not Buy GE
on October 22, 2024
Posted by: Nickname2222222
from Philadelphia, Pa
GE has quite the racket. Part # WD19X25700 - The problem is that it is a 3 inch, elbow shaped hose. It lasts less than 24 months. You can’t replace it. You have to replace the entire pump and assembly. To do so, you have to gut the dishwasher, inside the machine and underneath it as well. And when you try to do that, there are 2 other shoddily made parts that are at risk of damage. GOOD LUCK!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Lauren, GE_Appliances, October 23, 2024
We’re so sorry that your dishwasher is not working as it should. We would like to assist you with this and gather some further information from you to determine how we can best assist. An agent will be reaching out to you via email. Please respond at your earliest convenience, as we are looking forward to connecting with you.
Written by a customer while visiting geappliances.com
Customer Rating
1
Dissatisfied & Disappointed
on November 16, 2024
Posted by: sgoc
from Iowa
The dishwasher broke just 10 days after installation. Waiting on parts for repair.
No, I would not recommend this to a friend.
Response from geappliances.comBy Kacie, GE_Appliances, November 20, 2024
We appreciate you bringing this matter to our attention. We're sorry that you've had this experience with your dishwasher and we're glad you were able to take advantage of your one-year warranty with us. We know our great technicians will be able to get this resolved for you and we're here if you need anything moving forward.
Written by a customer while visiting geappliances.com
Customer Rating
1
So many glitches
on November 19, 2024
Posted by: Anonymous
from Las Vegas Nevada
I dislike this dishwasher with a passion. If you so much as breathe next to it it randomly turns on. Now when I try to turn it on it just beeps and turns itself off. I’m not sure how to troubleshoot it either, but at this point I dislike it so much. No appliance has ever given me so much trouble.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, November 22, 2024
We'd like to assist you with your dishwasher beeping and shutting off. We recommend checking out some troubleshooting tips in the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17380
If this doesn't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17380
If this doesn't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped draining
on December 4, 2024
Posted by: AlliCat51
from New Carlisle, Ohio
Well my opinion is not too great right now. Ran 2 cycles and everything was fine. The third load the failure to drain alert came on and two people have looked at it and cannot figure it out. Hoping it’s figured out soon.
No, I would not recommend this to a friend.
Features
5
Performance
1
Response from geappliances.comBy Vikki, GE_Appliances, December 19, 2024
We understand your frustration. The dishwasher may fail to drain as a result of a clog in a drain air gap or disposer, if you have either in your home, they should be checked for a blockage. We also recommend checking to ensure the routing of your drain hose matches the Installation Instructions. Copy and paste the following URL to your browser -- https://products-salsify.geappliances.com/image/upload/s--z4ZdG8J6--/1e837523e02dcaf014a07a2b458a354c24a8026d.pdf --
If the issue persists, we recommend calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your dishwasher evaluated and repaired as needed.
If the issue persists, we recommend calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your dishwasher evaluated and repaired as needed.
Written by a customer while visiting geappliances.com
Customer Rating
2
Quiet. Dislike top control. Doesn't completely dry
on December 21, 2024
Posted by: Top controls impractical
from CT
Just ok. Looks nice & runs quiet, but dishes not completely dry. Worse, I wish I had realized earlier that it was a top control model (which to me is impractical) because it's extremely difficult to get to it even see the controls because it's under the counter. sunder a counter and to get to and see cycle controls. My fault for not reading more closely. Haven't had a dishwasher in over 2 years, and was hoping for better, but this is better than nothing.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, January 8, 2025
We want to help out with boosting the drying performance. We recommend checking the following article for troubleshooting: (Poor Drying) https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com