Customer reviews from geappliances.com
GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Average customer rating
4.5
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
864
4 Stars
244
3 Stars
66
2 Stars
33
1 Star
39
89%of customers recommend this product.
(
764 out of
857)
Customer Reviews for GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Customer Rating
1
Don’t purchase this product.
on December 26, 2024
Posted by: Calamityj
This dishwasher will not dry my dishes. The racks are flimsy and the dishes fall over. The top rack tilts down and when you pull it out my wine glasses have broken every time. The product is cheaply made I suppose and I will be getting rid of it as soon as possible. I can’t recommend this product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 10, 2025
We are more than happy to provide guidance with this dishwasher. We have provided some troubleshooting tips at the link below to help with poor drying in your dishwasher. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. If the tips providing do not help with the issue you are experiencing, we advise service. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.116945862.1711791475.1736179540-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.116945862.1711791475.1736179540-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
1
Won’t Dry Anything
on January 1, 2025
Posted by: Shay711
from Indiana
Even with the High setting on Dry Boost it will not dry our dishes. Dishwasher remains wet after 3hr wash with Dry Boost and all dishes have water spots even with using jet dry. Very unfortunate and unsatisfied.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, January 15, 2025
Allow us to lend a hand with your dishwasher not drying properly. Please refer to the articles below for guidance:
https://repair.geappliances.com/resources/faq/article/why-is-my-dishwasher-not-drying
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If this doesn't seem to resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://repair.geappliances.com/resources/faq/article/why-is-my-dishwasher-not-drying
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If this doesn't seem to resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Door Latch broke within 5 days
on January 27, 2025
Posted by: Derek Md Hts
from Michigan
Only had the dishwasher for 5 days and 1 wash cycle and the plastic door latch already broke. I have a pending warranty fix; however, I am worried if a plastic door latch broke within 5 days, how long will it last after the fix? I am surprised this part is not metal, instead cheap plastic. Disappointed with the cost saving decision. I would not recommend this dishwasher.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 30, 2025
We know the importance of a new appliance operating as designed. We are confident that our certified technicians will get this dishwasher latch properly replaced and this unit will serve you well for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
1
Takes to long
on March 25, 2025
Posted by: Long Wash too much time
from Missouri
Way to long to wash. 4 hours to wash dishes is too long
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, March 26, 2025
We'd like to assist you with your dishwasher. It is normal for many dishwashers to run for up to two hours or more under certain conditions. Please refer to the article below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
You can also check out page 7 of the owner's manual in the link below for more on cycle times:
https://products-salsify.geappliances.com/image/upload/s--PZvEVfrN--/3038e6f593a875770b8073616f3aa71024ae9d82.pdf
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
You can also check out page 7 of the owner's manual in the link below for more on cycle times:
https://products-salsify.geappliances.com/image/upload/s--PZvEVfrN--/3038e6f593a875770b8073616f3aa71024ae9d82.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
GE = Genuine Excellence.
on September 23, 2025
Posted by: DDH68
[This review was collected as part of a promotion.] A quality built product. Love the options, steam, bottle wash, delay start and water heat boost. Super quiet. Three tray loading, lots of room. Pots, pans dishes and silverware have never been cleaner.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
In love
on July 25, 2023
Posted by: Trayvee10
from Pittsburgh Pa
[This review was collected as part of a promotion.] So there are many things I love about this dishwasher! It was certainly easy to install. It is fingerprint resistant. It has these amazing bottle cleaning jets and a third row for my Yeti lids and small dipping sauce containers. But the best feature is the deep clean silverware jets. My old machine would always leave residue and I’d practically have to wash them before putting them in the dishwasher. Not with this machine… it blasts off mayo, butter , ranch and cream cheese! Winner-winner!!! And the dry boost feature leaves my dishes spotless and dry as a bone. The only downside is you need to either get a new power cord or reuse your old one .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 4, 2023
Hi,
We're glad the performance and design of this dishwasher could make doing dishes a breeze! We absolutely love the silverware jets and it's good to hear this feature keeps your utensils spotless. Thanks for sharing and have a wonderful day!
-Sylvia@GEA
We're glad the performance and design of this dishwasher could make doing dishes a breeze! We absolutely love the silverware jets and it's good to hear this feature keeps your utensils spotless. Thanks for sharing and have a wonderful day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I’m in love with this dishwasher
on July 25, 2023
Posted by: Nessa82582
from Radcliff ky
[This review was collected as part of a promotion.] I love this GE Dishwasher!! GE has pushed dishwashers to a whole new level. I’ll start with the 3 shelf (at the top) it allows you to clean bigger cooking utensils such as spatulas, cooking spoons, soup spoons, hand held measuring cups etc. The second shelf has bottle wash jets that allows you to wash hard to reach bottles with powerful jets. The bottom rack has a silverware jet feature that sits under the silverware basket. The silverware jet blast off the stuck on food. I’m in love!!! Not to mention the drying cycle includes a dry boost technology. There are not wet/white spots when the loads is complete, everything comes out spot free!! It’s super quiet, I had to put my ear up to the door to make sure it was actually cleaning. I’m so pleased with this GE dishwasher!!! Hands down, this is the first dishwasher that has amazed me! Thanks GE
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful dishwasher
on August 19, 2023
Posted by: Hdfmjm
from Indiana
[This review was collected as part of a promotion.] This dishwasher is an eye catcher for your kitchen for sure! It looks so nice in our kitchen. It was super easy installation, my husband installed it. It’s touchscreen so that’s pretty cool. The only drawback I have with this dishwasher is that it doesn’t fit some of the bulkier dishes, it isn’t tall enough but I’ve had that problem with all my dishwashers. It’s easy to keep the outside clean so that is a plus. The cycle to clean or steam doesn’t take long at all and everything comes out very pristine; I don’t have that smoky look on my cups or bowls anymore. This is a grade A dishwasher and would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com