Customer reviews from geappliances.com
GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Average customer rating
4.5
(1,260 Reviews)
Rating breakdown 1,260 reviews
5 Stars
868
4 Stars
248
3 Stars
70
2 Stars
34
1 Star
40
89%of customers recommend this product.
(
769 out of
865)
Customer Reviews for GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Customer Rating
4
Very quiet!
on February 9, 2026
Posted by: Ruthie G
from Tampa, FL
So much quieter than my previous one - love that! It does a good job cleaning the dishes, but the racks aren’t as sturdy as my previous one. Sign of the times I guess. All of the appliances I’ve replaced recently don’t seem to be built as well as in the past.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Quiet operation
on February 9, 2026
Posted by: Cindy 00
Only had a few weeks. Dishwasher cleans well and has quiet operation. The quiet cleaning is the high point of the product. I am not a fan of how the racks are designed or which way the prongs lean. Seem to be continually trying to figure out how to fit standard items in the racks. However dishes some out clean which is the entire purpose of the product.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
After fixing, works pretty darn good
on February 22, 2026
Posted by: Should have returned
from Virginia
Replaced a 20 year old unit with this one , and my old unit worked beatifully.. Only replacec cause I had a sale for buying two GE appliances so I added this dishwasher.. Even if I prewash the dishes, I do not know it they will get clean in one cycle.. sometimes its three or four.. I have tried everything.. but this unit is not worth what I spent on it.. I wish there were a way to return, but I cant.finally , at wits end I have scheduled someone to come look at it.. I should have returned it . but I didnt.. I dont like to give a 1 rating, and thats the only reason this got a 2. p.s.- you have to run the hot water in the sink prior to starting this unit... if you dont, they definitely are not getting clean. I have updated my review.. and the dishwasher if fixed now and performing as advertised... 2/18/26 . it is a quiet unit, capacity is perfect, interior designed for all types of items,
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, February 16, 2026
We are glad to hear a service appointment has been scheduled for your dishwasher. We're confident the issue with the dishes not getting cleaned properly will be resolved. In the meantime, please refer to the following article for troubleshooting here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointing
on February 23, 2026
Posted by: carol667
from Chicago
I'm frustrated with my brand-new GE GDP670SYVFSS. If I put the middle rack up high, my normal-size wine glasses bonk into the top rack. If I put the middle rack down low, the water spray arm bonks into the silverware. The racks are rickety and hard to slide in and out. None of the tines fold down on any of the racks. There's no way to keep wine glasses from flopping around. There are water spots at the end of the cycle, so I guess I'll have to buy a "rinse agent" - something my old machine didn't require. It's quiet and it looks nice, but it's a sad substitute for my old machine. (I wanted to add photos, but the form won't let me.)
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, February 25, 2026
We are happy to provide guidance with this dishwasher. We advise viewing the loading instructions for this dishwasher starting on page 13 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--jG5NoKyg--/bd93c0f41f59d8d6095436f5611accbbcc9ab518.pdf
We also recommend viewing some tips to help with drying here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We have provided some additional tips to help with removing film, water spots, and grit here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21548
If the tips provided do not help, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We also recommend viewing some tips to help with drying here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We have provided some additional tips to help with removing film, water spots, and grit here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21548
If the tips provided do not help, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com