Customer reviews from geappliances.com
GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Average customer rating
4.5
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
864
4 Stars
244
3 Stars
66
2 Stars
33
1 Star
39
89%of customers recommend this product.
(
764 out of
857)
Customer Reviews for GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Customer Rating
4
Needs better instructions!!!
on January 2, 2026
Posted by: Idonthaveanicjname
Our only complaint is the lack of instructions beyond the most basic. We were locked into a 4 hour cycle for days before we finally found the magic combination of buttons to push together to unlock the “child safety” lock! Suggestions on how to use the racks effectively would be most helpful as well. We are seeing that we cannot load as much into this dishwasher as we did in our old one.
Written by a customer while visiting geappliances.com
Customer Rating
2
Choose Something Else
on January 4, 2026
Posted by: enwelsh
from Altoona, PA
Do yourself a favor and choose something else. Have had this dishwasher for almost 3 years now and I regret buying it. When it works, it works fine. But it almost never works. Had issues with the control panel within 2 months of buying it, it was fixed by a repairman using GE parts and now a year and a half later we’re having more issues that seem to be panel related. Also, got the stainless steel racks thinking they would hold up better, but the wheels and other pieces are plastic and just straight up junk. Just really want a normally, consistently functioning dishwasher.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, January 8, 2026
We apologize that you’ve had multiple issues with your dishwasher, and we’d like to assist. Is the dishwasher currently not running as expected? If so, we recommend disconnecting it from power for a couple of minutes before reconnecting, to reset it. Additional troubleshooting tips regarding what to try if the dishwasher isn’t running are available on page 23 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf. General troubleshooting tips start on page 21.
If troubleshooting doesn’t help and service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We’ll also be reaching out over email, to address the issues you’re having. Please respond at your earliest convenience, so we can help with reaching a solution.
If troubleshooting doesn’t help and service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We’ll also be reaching out over email, to address the issues you’re having. Please respond at your earliest convenience, so we can help with reaching a solution.
Written by a customer while visiting geappliances.com
Customer Rating
3
Would not buy again.
on January 5, 2026
Posted by: Dkb80
It does its job but I am not loving it. I previously had an LG and wish I would have waited to buy the same dishwasher. The middle rack does not roll smoothly. The botton rack is smaller than my old one. I dont love the wider slots on the botton rack. I cant put my small plates on that side. I cant load my large plates next to a large pot. It doesn't dry as well as It should either. Would not recommend.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Julia, GE_Appliances, January 12, 2026
We'd like to help you improve your experience with this dishwasher. For any issues with the racks not pulling out properly, please see the information in this article on our website: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988. Loading suggestions and information can be found starting on page 13 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf. Page 23 of the same Use and Care Manual has troubleshooting tips for items not drying properly. We will also be sure to share your design feedback with the proper teams for further review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Error After 4 months
on January 5, 2026
Posted by: notabot801
We are getting PRS error less than 4 months after installation.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, January 12, 2026
We'd like to assist with the error code that's displaying on your dishwasher. We recommend disconnecting power from your unit for two minutes. If the issue continues, we recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Great
on January 7, 2026
Posted by: Nice Fridge freezer
from 637 Oyster Cove Dr
We love the fridge, but we do have a problem with the freezer draw not activating the closed switch. So the light will not turn off and this will not let us activate the open door alarm
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet
on January 8, 2026
Posted by: Siopao
So far so good . Had it for less than a month. Very quiet when running.
Written by a customer while visiting geappliances.com