Customer reviews from geappliances.com
GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Average customer rating
4.5
(1,260 Reviews)
Rating breakdown 1,260 reviews
5 Stars
868
4 Stars
248
3 Stars
70
2 Stars
34
1 Star
40
89%of customers recommend this product.
(
769 out of
865)
Customer Reviews for GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Customer Rating
4
Needs better instructions!!!
on January 2, 2026
Posted by: Idonthaveanicjname
Our only complaint is the lack of instructions beyond the most basic. We were locked into a 4 hour cycle for days before we finally found the magic combination of buttons to push together to unlock the “child safety” lock! Suggestions on how to use the racks effectively would be most helpful as well. We are seeing that we cannot load as much into this dishwasher as we did in our old one.
Written by a customer while visiting geappliances.com
Customer Rating
2
Choose Something Else
on January 4, 2026
Posted by: enwelsh
from Altoona, PA
Do yourself a favor and choose something else. Have had this dishwasher for almost 3 years now and I regret buying it. When it works, it works fine. But it almost never works. Had issues with the control panel within 2 months of buying it, it was fixed by a repairman using GE parts and now a year and a half later we’re having more issues that seem to be panel related. Also, got the stainless steel racks thinking they would hold up better, but the wheels and other pieces are plastic and just straight up junk. Just really want a normally, consistently functioning dishwasher.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, January 8, 2026
We apologize that you’ve had multiple issues with your dishwasher, and we’d like to assist. Is the dishwasher currently not running as expected? If so, we recommend disconnecting it from power for a couple of minutes before reconnecting, to reset it. Additional troubleshooting tips regarding what to try if the dishwasher isn’t running are available on page 23 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf. General troubleshooting tips start on page 21.
If troubleshooting doesn’t help and service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We’ll also be reaching out over email, to address the issues you’re having. Please respond at your earliest convenience, so we can help with reaching a solution.
If troubleshooting doesn’t help and service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We’ll also be reaching out over email, to address the issues you’re having. Please respond at your earliest convenience, so we can help with reaching a solution.
Written by a customer while visiting geappliances.com
Customer Rating
3
Would not buy again.
on January 5, 2026
Posted by: Dkb80
It does its job but I am not loving it. I previously had an LG and wish I would have waited to buy the same dishwasher. The middle rack does not roll smoothly. The botton rack is smaller than my old one. I dont love the wider slots on the botton rack. I cant put my small plates on that side. I cant load my large plates next to a large pot. It doesn't dry as well as It should either. Would not recommend.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Julia, GE_Appliances, January 12, 2026
We'd like to help you improve your experience with this dishwasher. For any issues with the racks not pulling out properly, please see the information in this article on our website: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988. Loading suggestions and information can be found starting on page 13 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf. Page 23 of the same Use and Care Manual has troubleshooting tips for items not drying properly. We will also be sure to share your design feedback with the proper teams for further review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Error After 4 months
on January 5, 2026
Posted by: notabot801
We are getting PRS error less than 4 months after installation.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, January 12, 2026
We'd like to assist with the error code that's displaying on your dishwasher. We recommend disconnecting power from your unit for two minutes. If the issue continues, we recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Great
on January 7, 2026
Posted by: Nice Fridge freezer
from 637 Oyster Cove Dr
We love the fridge, but we do have a problem with the freezer draw not activating the closed switch. So the light will not turn off and this will not let us activate the open door alarm
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet
on January 8, 2026
Posted by: Siopao
So far so good . Had it for less than a month. Very quiet when running.
Response from geappliances.comBy Tierra, GE_Appliances, February 5, 2026
This is what we like to see! Thank you for letting us know that your new dishwasher is going well and it runs quietly. This unit is very dependable and has so much to offer. One of the best features is the Steam & Sani cycle. The high temperature wash uses steam to help clean and sanitize your dishes, so there's no need for pre-rinsing or soaking. It also helps reduce up to 99.999% of bacteria while giving your dishes a complete thorough, wash. Plus the Dry Boost option gets those hard-to-dry items like plastics up to 3 times drier when compared to heated dry!
Written by a customer while visiting geappliances.com
Customer Rating
5
Sanitizes and Quiet
on January 17, 2026
Posted by: Amie70
We have only had the dishwasher for about a month. So far it performs exactly as advertised. It satanizes the dishes and it is quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Nothing but issues
on January 17, 2026
Posted by: Jk1648
Constantly broke, have spent more time in repairs than run time.
Response from geappliances.comBy Vikki, GE_Appliances, January 20, 2026
We do see you had service back in October and apologize if you are having additional issues. We encourage you to contact our GE Appliances service team - Bodewell at 1-833-426-3393 to have your dishwasher evaluated and repaired as needed. We are confident they can help.
Written by a customer while visiting geappliances.com