Customer reviews from geappliances.com
GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Average customer rating
4.5
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
864
4 Stars
244
3 Stars
66
2 Stars
33
1 Star
39
89%of customers recommend this product.
(
764 out of
857)
Customer Reviews for GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Customer Rating
2
GE must have lemons as this is second in 2.5 yr
on July 15, 2025
Posted by: Aggravated twice
Had dishwasher for 4 months and already had to call tech to work on it. Stops and will not come back on. Not dependable to run when you want it too. This one replaced first one I purchased in less than 2.5 yrs
Response from geappliances.comBy Tierra, GE_Appliances, July 23, 2025
We are glad to hear a service appointment has been scheduled to take care of your dishwasher. In the meantime, we recommend checking out a few things that may help, such as the control lock feature, the door, sleep or sabbath mode, etc. Please refer to the article below for troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on July 15, 2025
Posted by: Jeffery W
from Metairie, Louisiana
Easy installation! It is very quiet and easy to use!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Noise
on July 16, 2025
Posted by: spat1124
from LA
Love the complete absence of noise and that it's energy efficient.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Smooth installation
on July 16, 2025
Posted by: JC8384
from Washington
Installation went smoothly and the installer was very professional.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Great except the top rack
on July 17, 2025
Posted by: TMD888
The top rack hasn't fully come out to load the dishwasher easily since installation.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Diego, GE_Appliances, July 28, 2025
We would like to help you with the upper rack of your unit. We recommend ensuring that you are using high-efficiency detergent and that the inlet water temperature is at least 120°F. You can find additional troubleshooting information in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35594
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 17, 2025
Posted by: Sandyw865
from Clinton Township, MI
Quiet, easy to pull out tracks to load, like additional top shelf for silverware
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very quiet
on July 19, 2025
Posted by: JC red
from Berkley MI
Cleans very well. Extremely quiet. Install was quick. Love GE products
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Great features
on July 21, 2025
Posted by: byname
It's very difficult to push the bottom rack in when it is full. You absolutely must stand right in front to get it on the tracks and go in. Also it's to easy to push the control buttons when you push the door closed. The top basket isn't deep enough to hold most of my utensils. I wish I had never purchased it.
Response from geappliances.comBy Tierra, GE_Appliances, July 30, 2025
We are glad to assist you with your dishwasher. When the racks are sticking or not rolling smoothly, the most common cause is either hard water mineral build-up or a build-up of detergent residue. We recommend using a high quality dishwasher cleaner as well as a rinse agent.
You can refer to the troubleshooting tips in the article here for further guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
As far as loading your utensils, check out pages 17-18 of the owner's manual. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--PZvEVfrN--/3038e6f593a875770b8073616f3aa71024ae9d82.pdf
You can refer to the troubleshooting tips in the article here for further guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
As far as loading your utensils, check out pages 17-18 of the owner's manual. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--PZvEVfrN--/3038e6f593a875770b8073616f3aa71024ae9d82.pdf
Written by a customer while visiting geappliances.com