Customer reviews from geappliances.com
GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Average customer rating
4.5
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
864
4 Stars
244
3 Stars
66
2 Stars
33
1 Star
39
89%of customers recommend this product.
(
764 out of
857)
Customer Reviews for GE - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 45 dBA - Stainless Steel
Customer Rating
5
Ultra-Fine Filter
on June 28, 2025
Posted by: MC Manus
The ultra fine filter makes it easy to clean the debris left from dishes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn’t clean very well
on June 29, 2025
Posted by: Tifosi1964
from Virginia
We’ve had our dishwasher for about 6 months. When comparing it to the 23 year old GE dishwasher it replaced, the positive thing I can say about it is that it is significantly quieter.
Unfortunately, it doesn’t clean as well as it’s predecessor. Even when cleaning on the heavy cycle, I have to consistently rewash items, especially silverware. Additionally, any taller items in the bottom rack will cause the spray arm to be blocked and not rotate. This results in a lousy cleaning result. The lack of clearance on the bottom rack is caused by the addition of a third rack on top. This top rack is useless due to its tiny height and items that do fit on it do not come out clean. My final complaint is that even when using the rinse aid dispenser, the dishes remain soaking wet for hours after a cycle.
Considering the cost of this dishwasher, I cannot recommend it.
Unfortunately, it doesn’t clean as well as it’s predecessor. Even when cleaning on the heavy cycle, I have to consistently rewash items, especially silverware. Additionally, any taller items in the bottom rack will cause the spray arm to be blocked and not rotate. This results in a lousy cleaning result. The lack of clearance on the bottom rack is caused by the addition of a third rack on top. This top rack is useless due to its tiny height and items that do fit on it do not come out clean. My final complaint is that even when using the rinse aid dispenser, the dishes remain soaking wet for hours after a cycle.
Considering the cost of this dishwasher, I cannot recommend it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, July 3, 2025
We would like to help you with the washing and drying performance of your unit. We recommend checking if you are loading your unit properly. For additional details, you can visit pages 13 to 18 of the owner's manual here:
https://products-salsify.geappliances.com/image/upload/s--PZvEVfrN--/3038e6f593a875770b8073616f3aa71024ae9d82.pdf
Also, we recommend checking the water temperature that is being provided to your unit. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the unit. You can find more information in the following article:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Regarding the drying performance of your unit, you can find additional troubleshooting in the following article:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at:
https://www.geappliances.com/ge/service-and-support/service.htm
https://products-salsify.geappliances.com/image/upload/s--PZvEVfrN--/3038e6f593a875770b8073616f3aa71024ae9d82.pdf
Also, we recommend checking the water temperature that is being provided to your unit. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the unit. You can find more information in the following article:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Regarding the drying performance of your unit, you can find additional troubleshooting in the following article:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at:
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
I'm nit-picking but overall a good machine.
on June 29, 2025
Posted by: Oregon resident
from Sandy OR
The top rack sure seems like a good idea, but things need to be pre-cleaned prior to going in the top. That area does not clean well. The dry-boost needs to stay on high but it does dry well when in use. Install was pretty seamless, nothing complicated. Extremely quiet during use. Took a bit to get used to not pushing buttons on top when opening and closing the door. Adjustable center rack height is helpful. I do wish spacing on center rack posts was different. Putting Tupperware in slides around due to post distances and angle of the base of the center rack.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features!
on June 30, 2025
Posted by: Avelata
from Rock Hill, SC
I love the features and love the look, very sleek.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks Great.
on June 30, 2025
Posted by: Ron 1017
from Middle River, Marylans
I am running the first cycle through the dishwasher. It’s a little louder than our old GE dishwasher we replaced. It was installed within 30 minutes. Looks great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So quiet
on June 30, 2025
Posted by: Hb77
from Ohio
Very quiet! Cleans well. Lots of space and easy to use with different features,
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance
on July 1, 2025
Posted by: Baldpaul
from Addis La
We love our new dish washer. It runs so quietly and does a great job cleaning our dishes. The nozzles clean the bottom of our tallest glasses. We recommend this appliance for quality of performance and value of the price.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
It worked nicely for about 1 week.
on July 1, 2025
Posted by: 6Jen
from Morongo Valley, Ca
It just stopped working. I have to call customer service. I am SO upset.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, July 8, 2025
We're very sorry about your dishwasher. We want to help! There are a few things we recommend trying, such as making sure the door is closed tightly or having the installation checked. For troubleshooting, please refer to the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If this doesn't resolve the issue, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If this doesn't resolve the issue, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com