Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 512GB (Unlocked) - Mint
Average customer rating
3.7
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
41
4 Stars
12
3 Stars
11
2 Stars
6
1 Star
14
71%of customers recommend this product.
(
35 out of
49)
Customer Reviews for Samsung - Galaxy Z Flip5 512GB (Unlocked) - Mint
Posted by: Top Z in Town
Verified Purchase:Yes
Convenient, tastefully designed, compact, a throwback
Written by a customer while visiting Samsung US
Customer Rating
5
F.B.I
on June 30, 2024
Posted by: H E R
IICE BLGAVI MCQUEEN Ss.CLOUDIO+ BEHR :;BADGE #0EE4
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on July 2, 2024
Posted by: LuvGalaxyUltra
Expertise:Expert
The only reason why I got this phone is for its size and how it fits easy on my small pockets or anything small, but on the other hand the face camera is a bit foggy unless I use the camera folded. It also temps to get hot in my pockets but my old ultra 20 also did the same. I still like the ultras better so I think am have to go back on them after this z flip 5.
Features
2
Performance
1
Design
5
Value
5
Response from Samsung USBy Social Commerce, July 3, 2024
Howdy LuvGalaxyUltra,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. Your opinion is welcomed as we continue leading the charge on innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. If you would like any further assistance after reviewing the resource provided or if you would like to share any other feedback, feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. Your opinion is welcomed as we continue leading the charge on innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. If you would like any further assistance after reviewing the resource provided or if you would like to share any other feedback, feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Posted by: Jade
from Fort Wayne, Indiana
Expertise:Intermediate
Verified Purchase:Yes
This phone is so cute 😍 and the camera is amazing. I love the flip and its size. It feels great in my hand, and fits in all my purses.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My favorite phone!
on July 12, 2024
Posted by: Dawielyn
from San Diego, CA
Expertise:Intermediate
So far so good. One of my dream phone is a flip so im so excited with this phone, fits right and gives so much space on my bag. Hoping for larger battery, more durable because it feels like itll break after a fall.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
I love galaxy 💜
on July 24, 2024
Posted by: Kandi
from Illinois
Expertise:Expert
I truly love the idea and design of the galaxy flip. But it is truly not a good phone. I have had to use the factory warranty 3 times already and yet here I am on the 3rd phone and the screen has a crease in the middle of the screen. I'm scared to keep opening asks closing it because it sounds like a crackling sound. My last phones blacked out and I'm afraid of this one doing the same. I hope since they're is a series 6, samsung had fixed this issue. I guess I have to call the warranty department again.... maybe only to go through the same thing 🙄
Features
4
Performance
5
Design
5
Value
1
Response from Samsung USBy Social Commerce, July 26, 2024
Salutations Kandi,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments? Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, dropping and shattering the screen as we attempt to carry in the 100th bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, and even when someone decides that your Galaxy Z Flip5 looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Don't forget that you also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Flip5 is the 5th generation in foldable technology utilizing advanced, time-tested folding innovation. It has been tested and verified to withstand 200,000 folds over 5 years of daily use. As you know, your device features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water resistance rating. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. When you have some free time available, check out "Care for your Samsung foldable phone" to learn how you can keep your device sparkling from the inside and out. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments? Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, dropping and shattering the screen as we attempt to carry in the 100th bag of groceries inside from the car, to accidentally losing our phone during one of the many stops of running errands, and even when someone decides that your Galaxy Z Flip5 looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Don't forget that you also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Flip5 is the 5th generation in foldable technology utilizing advanced, time-tested folding innovation. It has been tested and verified to withstand 200,000 folds over 5 years of daily use. As you know, your device features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water resistance rating. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. When you have some free time available, check out "Care for your Samsung foldable phone" to learn how you can keep your device sparkling from the inside and out. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Posted by: Sphinx
from Chicago
Expertise:Expert
Verified Purchase:Yes
Excellent product quality and support. This is the flip phone to buy great quality and performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: rhys
Verified Purchase:Yes
absolutely obsessed. i hate being on my phone at work and having the option to put the calculator on the outside screen has helped me not use it at work.
Written by a customer while visiting Samsung US