Customer reviews from Samsung US
Samsung - 27" ViewFinity S9 5K IPS Smart Monitor with Matte Display, Thunderbolt 4 and SlimFit Camera - Silver
Average customer rating
3.8
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
25
4 Stars
7
3 Stars
2
2 Stars
6
1 Star
7
71%of customers recommend this product.
(
17 out of
24)
Customer Reviews for Samsung - 27" ViewFinity S9 5K IPS Smart Monitor with Matte Display, Thunderbolt 4 and SlimFit Camera - Silver
Customer Rating
1
Do not try and use as a docking station.
on September 10, 2023
Posted by: robs
from USA
Expertise:Expert
I purchased this monitor thinking I'd be able to use it as a docking station as well. That's not possible.
I have the monitor's TB port plugged into my Macbook Air M2.
I have a UGreen NVMe m.2 usb 3.2 case with a WB Black SN850X drive.
This SHOULD get above 1GB/s RW speed.
This SHOULD get above 1GB/s RW speed.
When the drive is plugged directly into the Macbook, it gets around 900MB/s. That's not bad.
When plugged into the S9's USB-c port, I get 200MB/s.
No other devices are plugged in.
This is with the latest S9 firmware.
Unless you need your monitor to double as a smart display, pass on this monitor.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung, Samsung, September 12, 2023
We are very sorry to see that you have encountered issues with the Samsung S9 ViewFinity Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Written by a customer while visiting Samsung US
Customer Rating
1
Can’t connect to docking stations
on December 13, 2024
Posted by: Shaun N
from Los Angeles, CA
Expertise:Intermediate
Not compatible with most docking stations since it only has a thunderbolt in port. I tried 3 different docking stations and called Samsung support multiple times to find out that you can only directly plug in the monitor directly into your laptop through thunderbolt. You can’t use a dock to set it up alongside multiple displays, or at least that’s what support told me. They recommended me to return the monitor so that’s what I’m doing
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung, December 23, 2024
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
Great monitor for work & productivity
on November 9, 2024
Posted by: Dean24
[This review was collected as part of a promotion.] use this Samsung monitor primarily for work, and it has boosted my productivity immensely. The large screen size and clear resolution allow me to have multiple windows open side-by-side, which is a game-changer for multitasking. It’s comfortable to look at for long hours, and the colors are natural, which is great for design work. Perfect for anyone working from home!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Anti-glare appears as dark spots all over
on August 26, 2024
Posted by: dddd
Anti-glare appears as dark spots all over the screen. Bad sounds. Returned it asap.
Features
4
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Great build quality, poor panel
on October 26, 2024
Posted by: Mattie
from San Francisco, CA
Expertise:Intermediate
Great build quality but the panel isn't very good and the software is bad.
The matte texture on the panel makes the edges dark when looking at it head on. The matte texture also makes the 5k display grainy and appear very similar to 4k.
The software is very poor and takes too many steps to adjust basic things like brightness.
The matte texture on the panel makes the edges dark when looking at it head on. The matte texture also makes the 5k display grainy and appear very similar to 4k.
The software is very poor and takes too many steps to adjust basic things like brightness.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
love the colors
on February 25, 2025
Posted by: ray66san
[This review was collected as part of a promotion.] love the colors of my screen very natural and real
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice product
on January 11, 2025
Posted by: Fhcjcivjv
[This review was collected as part of a promotion.] Good product.
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LS27C902PAUXDU - Recommend.
on November 12, 2024
Posted by: Paul
from Romania
Expertise:Intermediate
Nice & simple design, excellent image quality but the software are too complex for a monitor.
Pro: image quality & price.
Cons: sound quality.
Pro: image quality & price.
Cons: sound quality.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US