Customer reviews from kitchenaid.com
KitchenAid - 5-Speed Ultra Power Hand Mixer - Contour Silver
Average customer rating
4.7
(2,213 Reviews)
Rating breakdown 2,213 reviews
5 Stars
1,757
4 Stars
278
3 Stars
97
2 Stars
32
1 Star
49
92%of customers recommend this product.
(
1,402 out of
1,519)
Customer Reviews for KitchenAid - 5-Speed Ultra Power Hand Mixer - Contour Silver
Customer Rating
5
convenient and powerful
on April 15, 2020
Posted by: fbrem
from Indianapolis, IN
[This review was collected as part of a promotion.] I have been wanting one for a long time for jobs too small for my stand mixer and winking over heat. Made homemade marshmallows first and they whipped up beautifully. Thanks for the great mixer at a great price KitchenAid
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Won’t whip cream - disappointed
on December 20, 2020
Posted by: Marylou9
from Komoka, Ontario
We bought this hand-mixer to replace a much older version. I am shocked that the maximum speed is too slow to actually whip cream / make dreamwhip, etc. Wish we had figured that out before the rerun date expired. Don’t buy.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , January 7, 2021
Hello, Marylou9!
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid hand mixer. It is never our intention to leave a customer feeling less than satisfied, and we sincerely apologize for that happening to you. You are a valued customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 240317185. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid hand mixer. It is never our intention to leave a customer feeling less than satisfied, and we sincerely apologize for that happening to you. You are a valued customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 240317185. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Awesome for mixing dry mixes.... but
on December 24, 2020
Posted by: ThisSimpleGirl
from Lumberton, NC
I love Kitchen aid and this is a good mixer but it needs improvement with the beaters. I’m had to by the attachments twice because they want to bend. If y’all fixed this issue this mixer would be a banger.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love Kitchen Aid Appliance even as a CHEF!
on December 24, 2020
Posted by: Roger D.
from Sudbury
[This review was collected as part of a promotion.] I bought this 5-Speed Ultra Power Hand Mixer almost 1 year now, it sure does come very handy except for one thing, Where the heck can I get ALL of the attachments such as 2-Dough Hooks, 2-Balloon Whisks, & any other Attachments that is capable of being used on my Kitchen Aid Ultra Power Hand Mixer!!!! Contact me the moment that Kitchen Aid actually Makes the other attachments that I TRUELY NEED!!! Don't Forget !!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
I think I like it???
on December 29, 2020
Posted by: mrostkoski
from Deep River CT
I bought my hand mixer back in October and finally got around to using it for the first time on Christmas Day! Maybe I didn’t read close enough, but why does one beater lock in while the other does not?
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broke after a few uses
on May 12, 2021
Posted by: MeShellStar
from Toronto, ON
I purchased this 6 months ago, and have used it less then five times before one of the beaters broke. The whisk end just fell out and will not reattach. Completely disappointed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , June 2, 2021
Hello, MeShellStar!
We are so very sorry to hear that your Kitchenaid hand mixer has broken. Thank you for taking the time to reach out to us with your concerns about the beater breaking. Please accept our sincere apologies as it is never our intention to leave a customer feeling less than satisfied, and regrettably that has happened to you. You are a valued Kitchenaid customer, and we want to help you. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 245566675. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that your Kitchenaid hand mixer has broken. Thank you for taking the time to reach out to us with your concerns about the beater breaking. Please accept our sincere apologies as it is never our intention to leave a customer feeling less than satisfied, and regrettably that has happened to you. You are a valued Kitchenaid customer, and we want to help you. Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 245566675. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
3
5-Speed Hand Mixer
on September 22, 2021
Posted by: Marynka
from West Virginia
[This review was collected as part of a promotion.] Yesterday was the first time I used my new mixer. The motor seems powerful enough, but the little wire-type beaters are not adequate for something harder like mashed potatoes. I think they would be fine to mix sauce or pudding. I plan to try it later this week on a muffin mix. At this point, I don't think the beaters are adequate. The mixer looks nice.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Ease of use
on September 26, 2021
Posted by: becca_s
from Elko, NV
[This review was collected as part of a promotion.] Other than the switch, it's works great. Like that the cord swivels.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com