Customer reviews from kitchenaid.com
KitchenAid - 5-Speed Ultra Power Hand Mixer - Contour Silver
Average customer rating
4.7
(2,213 Reviews)
Rating breakdown 2,213 reviews
5 Stars
1,757
4 Stars
278
3 Stars
97
2 Stars
32
1 Star
49
92%of customers recommend this product.
(
1,402 out of
1,519)
Customer Reviews for KitchenAid - 5-Speed Ultra Power Hand Mixer - Contour Silver
Customer Rating
5
Great for a small apartment
on April 20, 2020
Posted by: Anonymous
from Port St. Lucie fl
[This review was collected as part of a promotion.] I bought it a little over a month ago and it’s perfect for baking in a small apartment with little counter space !
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broken speed control after few uses
on December 15, 2019
Posted by: esszee
I thought this brand is supposed to be really reliable, but after 1 year of use, the speed control thing broke while beating some butter and the mixer is stuck on high. I couldn't turn it off at all unless literally unplugging this thing. Something rattles around inside the mixer now. I probably used it only 5 times in this past year, so this was quite disappointing.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, December 16, 2019
Dear esszee,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 5 Speed Hand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 227015031 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 5 Speed Hand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 227015031 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
5
LOVE IT!!
on April 16, 2020
Posted by: Cindykaye1970
from Texas
[This review was collected as part of a promotion.] By far my favorite! It’s so quiet, works great and love the color! So glad I purchased!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
What a disappointment!
on May 7, 2020
Posted by: NanaBear79
from Cape Girardeau, MO
I had just received my first KitchenAid stand mixer and decided to “upgrade” my hand mixer as well. After using no more than 5 times the hand mixer now has two speeds - unplugged and high. The only way to turn the mixer on is to plug it in, (it is stuck on high and can’t be changed), when I want to turn it off, I have to unplug it. Terrible purchase!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, May 8, 2020
Dear NanaBear79,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Hand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#231837862 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Hand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#231837862 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Absolutely love it!
on November 14, 2020
Posted by: OCCB
I've had this mixer for 2 years now and it looks and feels just like the first day. Highly recommend it!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Extremely Disappointed!
on April 11, 2022
Posted by: worthless
from Plainwell MI
I purchased my 5 speed hand mixer several years ago, however I seldom use it. I am sure I have not used it more than two dozen times in the time I've owned it. I have a KA stand mixer that I use several times a week. Today the button that controls the speed of the hand mixer broke. It will only mix on high speed and the only way to turn it off is to unplug it. I called KA for assistance and was told that the manufacturer's warranty was only good for 1 year. While the person I spoke with was very polite, she was not at all helpful, could not recommend any place to service my appliance, and told me if I had other concerns that I could call back. I am so disappointed that this mixer broke after so few uses. I bought it to replace a previous KA hand mixer that was probably 15-20 years old and I used that one all the time as I didn't own a stand mixer at that time. I've always believed KA is the best brand out there and this is making me question if I want to continue to invest in their products.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Grosska, KASA, April 11, 2022
Dear worthless,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Hand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 256473369 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Hand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 256473369 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on April 17, 2020
Posted by: Munozmj2000
from Ontario, CA
I bought this maybe a month ago and I am so glad I did it help baking so much easier and faster the locking cord helps out as well so the cord doesn’t get in the way. Definitely a product needed if you bake a lot.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
nice mixer
on May 17, 2020
Posted by: boogs
from cypress, texas
just bought the hand held model. i have a stand model also. i wish i had a wisk to go with my hand held model also.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com