Customer reviews from kitchenaid.com
KitchenAid - 5-Speed Ultra Power Hand Mixer - Contour Silver
Average customer rating
4.7
(2,213 Reviews)
Rating breakdown 2,213 reviews
5 Stars
1,757
4 Stars
278
3 Stars
97
2 Stars
32
1 Star
49
92%of customers recommend this product.
(
1,402 out of
1,519)
Customer Reviews for KitchenAid - 5-Speed Ultra Power Hand Mixer - Contour Silver
Customer Rating
5
Great purchase!
on May 19, 2020
Posted by: JmeLyn929
from Missouri
I bought this hand mixer in Guava Glaze. It works great and is quiet. The color is perfect. Pick one up for yourself or for a gift!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not Impressed
on January 8, 2021
Posted by: Lulu11
from Michigan
I purchased this about 8 months ago, and used it probably less than ten times before one of the beaters broke. The whisk ends were not even permanently attached to the insert parts. They just go into holes. I am also disappointed in its power. Much weaker than cheapie brands. I called the customer service line to see if I could get a replacement beater and got nowhere, could not even get to a person before the automated call just hung up on me. Really disgusted that not only did it break, but I couldn't even get a hold of customer service. I am NOT replacing the beaters at my expense. I would rather buy a different brand mixer.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Consumer Affairs, January 11, 2021
Hi Lulu11,
Thank you for providing feedback on your 5 Speed Hand Mixer. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 or kitchenaid_receipts_usa(at)kitchenaid(dot)com so we can try to further assist with your current issue.
Thank you for providing feedback on your 5 Speed Hand Mixer. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 or kitchenaid_receipts_usa(at)kitchenaid(dot)com so we can try to further assist with your current issue.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Short Life
on March 23, 2019
Posted by: raprigge
from Minnesota
Gender:Male
Received 5 speed mixer model KHM512GT and the 5 speed switch failed after 3 monthes. Could not even turn it on. Haven't gone after warranty replacement yet.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy saurbcl, KASA, March 25, 2019
Dear raprigge,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 5 Speed Hand Mixer. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 216796145 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your 5 Speed Hand Mixer. We would like to inquire further about your review with you. Please respond back to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 216796145 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best hand mixer!
on August 24, 2020
Posted by: Cin27
from Miami, FL
I’ve had a KitchenAid 5-speed hand mixer for over 7 years and I cannot complain. Does it’s job, affordable and space efficient. Love this product.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
A Fantastic Mixer
on July 25, 2023
Posted by: l_wood
from Gilbert AZ
This is closest to what I bought, nearly 27 years ago! I used it maybe once or twice a week, for a family of six, all this time. It finally gave out. I didn’t know if it would ever die. It did absolutely everything I needed it to do.. cakes, cookies, whipped creams, hotcakes,… Just a few weeks ago, I was making cookies, it stopped working. 27 years!! It’s a wonderful quality mixer. It had a good home, and I/we loved it. Buy quality!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very poor quality and design
on June 2, 2019
Posted by: K Taylor
from Whitehorse, Yukon
Gender:Male
Four months after purchase the plastic retainer rings broke and the pieces fell into the food. The beaters will no longer stay inserted, and it looks like the parts are not replaceable.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy curraja, KASA, June 4, 2019
Dear K Taylor,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 5-Speed Ultra Power Hand Mixer. We would like to inquire further about your review with you. Please respond to this email address
kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 220510270 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid 5-Speed Ultra Power Hand Mixer. We would like to inquire further about your review with you. Please respond to this email address
kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 220510270 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Amazing!
on December 9, 2019
Posted by: DanaanF
from Palatine, IL
[This review was collected as part of a promotion.] I have nerve damage in my wrists making it hard to stir or mix things. This hand mixer is a lifesaver!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
good tool
on December 21, 2017
Posted by: ma.goodlife2008
from Montréal, QC, Canada
Gender:Female
[This review was collected as part of a promotion.] I love it, it is so smart. it make my life easy. and simple.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com