Customer reviews from bosch-home.com
Bosch - 800 Series 36 in. Wide 21 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with FarmFresh System - Stainless Steel
Average customer rating
4.6
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
140
4 Stars
37
3 Stars
11
2 Stars
3
1 Star
4
91%of customers recommend this product.
(
137 out of
150)
Customer Reviews for Bosch - 800 Series 36 in. Wide 21 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with FarmFresh System - Stainless Steel
Customer Rating
5
Amazing machine
on June 3, 2025
Posted by: Barb
[This review was collected as part of a promotion.] This refrigerator is amazing but typical of the high quality I receive from Bosch appliances. I love the fit of the refrigerator in my cabinets, the interior lighting and how easy it is to see inside.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Outstanding Refrigerator
on May 30, 2025
Posted by: CarolA
[This review was collected as part of a promotion.] We purchased this refrigerator as a replacement for a rather noisy one (not a Bosch) we'd had for 3 years. It runs amazingly quiet! The exterior is very sleek and easy to keep clean. The interior is very brightly lit and spacious. The freezer is well designed and the two drawers are easy to open and access. The Bosch brand never disappoints.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Great Fridge but not Very Quiet
on May 23, 2025
Posted by: Jeff R.
[This review was collected as part of a promotion.] We replaced a 13 year old Electrolux and were excited to size down. The clean design inside and out was a big selling point for us. The unit was installed and within a few days we noticed a high-pitched hum when the compressors were running. We assumed there was something wrong. After several service calls, Bosch finally agreed to replace the unit. The new unit arrived and, guess what, it has the same humming sound. Our house is fairly open, so when the compressors are running, it can be heard beyond the kitchen. Considering the overall cost of this refrigerator, I would have expected the units to run more quiet. Just be prepared for this once you get the fridge installed as it caught us by surprise.
Response from bosch-home.comBy TM, CS, May 23, 2025
Hi Jeff R., thanks for your review. We sincerely apologize for any disappointment or difficulties you may be having with this appliance and for any inconvenience it has caused. Your feedback is very important to us. If you have any further questions or concerns, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
1
great refrigerator , but,,,
on April 24, 2025
Posted by: refrigerator
[This review was collected as part of a promotion.] the stanless steel doors are showing thru what seems to be shadows but is the adherance of the door to the inside frame so when you are looking at it there are 6 round shadowy circular areas that stand out popping from the inside
Response from bosch-home.comBy Bosch Home US, April 25, 2025
Hi refrigerator, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. For assistance with product-related inquiries, please feel free to call Customer Care at 1-800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Beautiful refrigerator
on April 14, 2025
Posted by: Tresa
[This review was collected as part of a promotion.] Our new refrigerator, just two weeks old, is beautiful inside and out. I love the door bins and how well lite it is in both the freezer and refrigerator.
I am surprised though, with how thin and flimsy the plastic drawers are inside the frig. None of the three interior drawers glide well and the fruit and vegetable drawers don't open fully making it difficult to access what is in the back of the drawer. The metal trim on one drawer has a slight bend in it and doesn't allow it to snap in place hence, it falls off each time the drawer is pulled out.
My recommendation is to use more sturdy plastic on the widest drawer and stronger side glides for the width of the drawer. When using two hands well spaced apart, it takes a big tug to pull the drawer forward and the drawer bends in the center.
I am surprised though, with how thin and flimsy the plastic drawers are inside the frig. None of the three interior drawers glide well and the fruit and vegetable drawers don't open fully making it difficult to access what is in the back of the drawer. The metal trim on one drawer has a slight bend in it and doesn't allow it to snap in place hence, it falls off each time the drawer is pulled out.
My recommendation is to use more sturdy plastic on the widest drawer and stronger side glides for the width of the drawer. When using two hands well spaced apart, it takes a big tug to pull the drawer forward and the drawer bends in the center.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Nice Appliance
on April 11, 2025
Posted by: Justin M
[This review was collected as part of a promotion.] Well designed and working great a couple months in
Written by a customer while visiting bosch-home.com
Customer Rating
5
Nice!
on March 26, 2025
Posted by: Off the Cuff Elaine
[This review was collected as part of a promotion.] So far I love this frig. It keeps everything very cold, and despite it being counter-depth, I have a lot of storage. The freezer design is great. It has compartments, which makes it easier to find my food items. The ice maker is below; even if the ice gets clumped together in time, it doesn't affect the water dispenser like my old LG refrigerator. FYI: the outside of the frig is made of metal so a magnet will stick to it.
Response from bosch-home.comBy CS, RH, March 26, 2025
Hi Elaine! Thank you for your wonderful review! We’re thrilled to hear that you're loving your Bosch refrigerator and enjoying its storage capabilities and freezer design. It’s great to know that the ice maker is working well for you too! We appreciate your insights and hope you continue to enjoy your fridge for years to come. Thank you for choosing Bosch!
Written by a customer while visiting bosch-home.com
Customer Rating
5
So far it’s great!
on March 23, 2025
Posted by: Carly
[This review was collected as part of a promotion.] We've only had the refrigerator about 2 months but so far we love it. We love how sleek and modern the outside is and the inside is great too love the adjustable shelves and hooks
Written by a customer while visiting bosch-home.com