Customer reviews from bosch-home.com
Bosch - 800 Series 36 in. Wide 21 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with FarmFresh System - Stainless Steel
Average customer rating
4.5
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
127
4 Stars
35
3 Stars
11
2 Stars
3
1 Star
4
91%of customers recommend this product.
(
126 out of
139)
Customer Reviews for Bosch - 800 Series 36 in. Wide 21 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with FarmFresh System - Stainless Steel
Customer Rating
5
Great Fit
on November 1, 2024
Posted by: Cold Milk
[This review was collected as part of a promotion.] The 800 series interior is very well designed and much easier to load compared to the higher priced built-in it replaced in my kitchen. The separate compressor for the freezer is a plus in my opinion. Both the cold and freezer sections maintain the set temp and are whisper quiet!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Beautiful refrigerator
on April 14, 2025
Posted by: Tresa
[This review was collected as part of a promotion.] Our new refrigerator, just two weeks old, is beautiful inside and out. I love the door bins and how well lite it is in both the freezer and refrigerator.
I am surprised though, with how thin and flimsy the plastic drawers are inside the frig. None of the three interior drawers glide well and the fruit and vegetable drawers don't open fully making it difficult to access what is in the back of the drawer. The metal trim on one drawer has a slight bend in it and doesn't allow it to snap in place hence, it falls off each time the drawer is pulled out.
My recommendation is to use more sturdy plastic on the widest drawer and stronger side glides for the width of the drawer. When using two hands well spaced apart, it takes a big tug to pull the drawer forward and the drawer bends in the center.
I am surprised though, with how thin and flimsy the plastic drawers are inside the frig. None of the three interior drawers glide well and the fruit and vegetable drawers don't open fully making it difficult to access what is in the back of the drawer. The metal trim on one drawer has a slight bend in it and doesn't allow it to snap in place hence, it falls off each time the drawer is pulled out.
My recommendation is to use more sturdy plastic on the widest drawer and stronger side glides for the width of the drawer. When using two hands well spaced apart, it takes a big tug to pull the drawer forward and the drawer bends in the center.
Written by a customer while visiting bosch-home.com
Customer Rating
1
great refrigerator , but,,,
on April 24, 2025
Posted by: refrigerator
[This review was collected as part of a promotion.] the stanless steel doors are showing thru what seems to be shadows but is the adherance of the door to the inside frame so when you are looking at it there are 6 round shadowy circular areas that stand out popping from the inside
Response from bosch-home.comBy Bosch Home US, April 25, 2025
Hi refrigerator, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. For assistance with product-related inquiries, please feel free to call Customer Care at 1-800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Great Fridge but not Very Quiet
on May 23, 2025
Posted by: Jeff R.
[This review was collected as part of a promotion.] We replaced a 13 year old Electrolux and were excited to size down. The clean design inside and out was a big selling point for us. The unit was installed and within a few days we noticed a high-pitched hum when the compressors were running. We assumed there was something wrong. After several service calls, Bosch finally agreed to replace the unit. The new unit arrived and, guess what, it has the same humming sound. Our house is fairly open, so when the compressors are running, it can be heard beyond the kitchen. Considering the overall cost of this refrigerator, I would have expected the units to run more quiet. Just be prepared for this once you get the fridge installed as it caught us by surprise.
Response from bosch-home.comBy TM, CS, May 23, 2025
Hi Jeff R., thanks for your review. We sincerely apologize for any disappointment or difficulties you may be having with this appliance and for any inconvenience it has caused. Your feedback is very important to us. If you have any further questions or concerns, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch 800 refer/freezer
on June 25, 2023
Posted by: TomL
[This review was collected as part of a promotion.] Great refer. Very stylish and highly functional.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Amazing Refridgerator
on June 30, 2024
Posted by: Kris
[This review was collected as part of a promotion.] Am just thrilled with this fridge!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Exceptional refrigerator and beautiful
on July 1, 2024
Posted by: Honeycomb
Just delivered. Beautiful
Written by a customer while visiting bosch-home.com
Customer Rating
4
Nice Look, Cheap Structure and Accessories
on September 19, 2024
Posted by: Sashe
[This review was collected as part of a promotion.] This is our first time purchasing a Bosch appliance, and we bought the refrigerator based on two reasons: family brand recommendation and appearance of the counter depth fridge. We have owned the appliance for six months, and much of my frustration stems from a comparison to our pantry fridge from another company. The other fridge is almost ten years and has been through several moves, even spending some time in garages in Texas and Alaska. It's a Korean tank. This Bosch fridge looks nice!! It's quiet. The ice maker works well. The appearance is modern. I have not owned it long enough to know about the electrical/mechanical components etc. Hopefully, this is where Bosch invested the most. The drawers are frustrating. They simply will not close properly and require effort to make sure that they are aligned. They stick, and if they aren't closed properly (which happens frequently), the fridge door doesn't shut all the way. The alarm to let you know is so soft that I must rely on the app to ping my watch. The shiny chrome-looking accents in the fridge scratch easily. They look nice though. The top freezer drawer is useless because you can only put the flattest of items atop. What they do not tell you is if any items exceed the height of this top drawer, it blocks the vents. (Or, I have made a mistake and overlooked this in the manual.) This, in turn,causes an air circulation/defrosting problem. Ice then collects on the metal slides for the freezer door. Once this happens, the door does not shut nicely. The stainless steel is similar to another Bosch appliance we bought, and it's susceptible to scratches. It doesn't seem to be as tough as our appliances from other brands (think Korean). Would I purchase this again? It would depend on whether the mechanical components hold up. If you have young children or teenagers (a family!) and if this will be your primary fridge, I'd look at other options and really compare the drawers and closing mechanisms. If you are a couple with less traffic through and in the kitchen, this fridge is nice and probably would not be as frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com