Customer reviews from bosch-home.com
Bosch - 800 Series 36 in. Wide 21 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with FarmFresh System - Stainless Steel
Average customer rating
4.6
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
136
4 Stars
37
3 Stars
11
2 Stars
3
1 Star
4
91%of customers recommend this product.
(
133 out of
146)
Customer Reviews for Bosch - 800 Series 36 in. Wide 21 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with FarmFresh System - Stainless Steel
Customer Rating
5
Our New Refrigerator
on October 12, 2025
Posted by: Mike
[This review was collected as part of a promotion.] We've only had our new appliance for a few weeks but we are very happy with the performance so far. It's designed very well and has plenty of room for all of our refrigerated needs. The freezer is adequate and the ice maker is awesome!!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Almost a winner…
on October 2, 2025
Posted by: WB56
[This review was collected as part of a promotion.] This refrigerator/freezer looks contemporary and elegant on the outside. For the most part the interior lighting and shelves work well. I do not like the all plastic drawers in both the top refrigerator and those in the lower freezer area. The full width drawer in the refrigerator racks when opening - so one has to be very careful when opening. For the price of this appliance, this is inexcusable. These drawers look OK but feel cheap.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
I’m a Bosch fan long time.
on October 1, 2025
Posted by: Andrew
[This review was collected as part of a promotion.] We love design, quality, simplicity with all essentials included. Installed connect app on phone for fun and it's free, now can see if door is left opened:) Precisely maintains the temperature at the set point. No smells yet. Ice cubes have adequate size and production is great. Cold water access.
Using fridge for a couple of months.
Saw comments about noise issue, like double compressors sound loud - did not notice, normal operating noise.
We love the new fridge.
Using fridge for a couple of months.
Saw comments about noise issue, like double compressors sound loud - did not notice, normal operating noise.
We love the new fridge.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Our Search is Over for the Best Yet
on September 25, 2025
Posted by: Decosphere
[This review was collected as part of a promotion.] For the last 40 years we have moved on average every 4 years. During that time we have tried every major refrigerator brand either cabinet or built-in. They all had problems, which is why we never used the same brand twice.
7 years ago for our new house we bought what was the leading brand at the time. After having repaired it 5 times we decided enough was enough, even with the lifetime warranty they gave us for the inconvenience. We live in Florida where a reliable refrigerator / ice maker is a must. Warran ties don’t keep food cold. So after weeks of research we bought a Bosch 800 French Door Bottom Freezer. Absolutely no regrets.
The things we find amazing about the Bosch is how it's slightly smaller but has more room inside. The shelving inside makes it easy to store and retrieve things. The ice maker is exceptional for its speed, cube quality, and cube quantity. The drawer for the ice maker is self closing. The ability to hold top and freezer temperature of all items inside the unit is phenomenal as we open and close the unit all day. Everything stays cold. Clear drawers and shelves make it easy to find things. The door shelves can hold a lot of bottles and jars with ease. The produce drawers have the uncanny ability to easily maintain freshness of what we put in them for a couple of weeks. The result is, we throw away a lot less food now and we always have ice. The exterior finish looks great, and with the recessed handles we never have to touch it. But if we do get a smudge, it's easy to fix with a simple wipe of a dish towel.
Incredible. When we move again, we'll be getting another Bosch.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Sleek
on September 23, 2025
Posted by: Margaret
[This review was collected as part of a promotion.] We love our new refrigerator/freezer, fits perfectly into our built in cabinet and looks so sleek!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Junk
on September 16, 2025
Posted by: George
Buyer beware. Do not buy unless you want to replace the day you receive it.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, October 2, 2025
Hi, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Buy the warranty
on September 10, 2025
Posted by: sarah
We have owned our Bocsh refrigerator for 16 months. However, this last month the freezer stopped working, and come to find out we're having to replace a major part. We've had other Bosch appliances but this is a big disappointment!
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, September 11, 2025
Hi and thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. If you have any questions or concerns about your service, please contact our Customer Care Team at 1-800-944-2904. We are here to assist you and address any product issues you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love It!
on September 1, 2025
Posted by: TheDogHouse
(This review was collected as part of a promotion.) We love Bosch. This counter depth appliance is great for keeping track of items in it. Love the ice cube size with scoop and interior water dispenser. It's part of all of our Bosch eye candy purchases; Coffe System, 800 Series Dishwasher, Speed Ovn and Wall Oven combination, Induction stove top and 2 Warming Drawers
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com