Customer reviews from bosch-home.com
Bosch - 800 Series 36 in. Wide 21 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with FarmFresh System - Stainless Steel
Average customer rating
4.6
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
140
4 Stars
37
3 Stars
11
2 Stars
3
1 Star
4
91%of customers recommend this product.
(
137 out of
150)
Customer Reviews for Bosch - 800 Series 36 in. Wide 21 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with FarmFresh System - Stainless Steel
Customer Rating
5
Great fridge!
on February 20, 2026
Posted by: Nate
[This review was collected as part of a promotion.] Love the quality and adjustability.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
What a difference design makes for storage!
on February 18, 2026
Posted by: Liza
[This review was collected as part of a promotion.] I love this refrigerator. I bought a house with an older Frenchdoor-style GE in perfect working condition that was unbearable to use. Every time I opened the door, food fell out because there was no room for it. With the Bosch 800, same food, but there is more than enough room for everything. It's a pleasure to use. I read about every brand and model out there when I was looking. I thought some of the Samsungs and others were cute, but I didn't trust them to hold up after reading what appliance techs had to say. I cost this one because it has a water dispenser on the inside, ice in the freezer, and two compressors - I think it will last. Nevertheless, I decided to pay $400 for a 5 year warranty from the local appliance place I bought it from because I didn't want a hassle of something does go wrong and Bosch's warranty would have cost more. I had to have the cupboard above my old fridge removed and replaced with a shelf for cook books which I think looks great.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Fridge
on February 6, 2026
Posted by: Joni
[This review was collected as part of a promotion.] Poor design to have the freezer handle be a "catch all" for all crumbs coming from above. Have the opening reversed. To grab and pull from below rather than above. Otherwise ok!
I would recommend this to a friend!
Response from bosch-home.comBy RH, BSH, February 6, 2026
Thank you for your review. We’re truly sorry your refrigerator hasn't fully met your expectations, as we always strive for excellence. Your feedback is invaluable to us and helps us improve. If you need assistance, please connect with our customer care team at 1-800-944-2904 or BoschCare@bshg.com—we’re here to help.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Perfect for my needs
on February 5, 2026
Posted by: KLSinKS
[This review was collected as part of a promotion.] I built a new home and chose Bosch 800 Series kitchen appliances. I love the clean lines, especially on the refrigerator which makes it easy to keep clean. There's a great deal of temperature control. I'm also enjoying the water filler inside the refrigerator. I also like the bottle holder that attaches to the flex bar. Very handy for keeping a bottle of champagne on hand.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Roomy
on January 26, 2026
Posted by: VoyThos
[This review was collected as part of a promotion.] The Bosch 800 Series French Door Bottom Mount Refrigerator has a lot of room for items, despite being counter depth. The freezer also has a lot of room with the multiple drawers. We love the recessed handles. It cools well. We have had it for one month and so far so good.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
It's bigger on the inside
on January 24, 2026
Posted by: Rapier
[This review was collected as part of a promotion.] The Bosch B36CT81ENS is an exceptional refrigerator that combines elegance with practicality. The exterior showcases clean lines that create a sleek, modern aesthetic for any kitchen. The real surprise comes when you open the doors. The interior feels astonishingly spacious, almost like opening a TARDIS; JK =). It easily accommodates large platters, fresh produce, and everyday essentials without any sense of clutter. This appliance delivers both style and functionality with impressive precision. Highly recommended for anyone who appreciates design that is truly bigger on the inside.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Several disappointing features
on January 8, 2026
Posted by: Should have could have
I’ve had my Bosch since August 2024. It’s now Jan. 2026 and I’m ready to trade this model in. I had not purchased a new refrigerator/freezer in 30 years so maybe I was expecting too much or didn’t look for the right things. While the refrigerator is stylish, quiet and the size is right, I am disappointed with several functionalities.
First, you can’t open just one side panel to open just one vegetable drawer. You have to open both outside panels. That’s just poor design. I wish I would have caught that when looking at this model.
At first the vegetable/fruit drawers did not pull out all the way. Once they were on the rollers correctly, they could pull out all the way, but the drawers are slightly skewed. Yes, the drawers close but they don’t adhere to rubber seals leaving a gap. The drawers should have a tight seal. I've tried many times to get them to align. This is very disappointing. The bottom front of the drawers also have a small design that catches little debris that you can’t get out ….unless you use a vacuum cleaner hose or an air compass duster/blower (like for a computer keyboard).
When I was looking at this model, I thought the larger center drawer seemed flimsy. That should have moved me to another model. Now after realizing how often I need something from that large middle drawer, I wish I had selected a model that had middle drawer as a separate option.
Yikes! So disappointed. I’ll be shopping for a different model before the end of 2026.
First, you can’t open just one side panel to open just one vegetable drawer. You have to open both outside panels. That’s just poor design. I wish I would have caught that when looking at this model.
At first the vegetable/fruit drawers did not pull out all the way. Once they were on the rollers correctly, they could pull out all the way, but the drawers are slightly skewed. Yes, the drawers close but they don’t adhere to rubber seals leaving a gap. The drawers should have a tight seal. I've tried many times to get them to align. This is very disappointing. The bottom front of the drawers also have a small design that catches little debris that you can’t get out ….unless you use a vacuum cleaner hose or an air compass duster/blower (like for a computer keyboard).
When I was looking at this model, I thought the larger center drawer seemed flimsy. That should have moved me to another model. Now after realizing how often I need something from that large middle drawer, I wish I had selected a model that had middle drawer as a separate option.
Yikes! So disappointed. I’ll be shopping for a different model before the end of 2026.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, January 9, 2026
Hi, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch refrigerator
on January 7, 2026
Posted by: msrain
[This review was collected as part of a promotion.] I love my new Bosch refrigerator and so glad I chose the 800 series model because it is taller so more space and also fits into my cabinets.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com