Customer reviews from bosch-home.com
Bosch - 800 Series 36 in. Wide 21 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with FarmFresh System - Stainless Steel
Average customer rating
4.5
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
127
4 Stars
35
3 Stars
11
2 Stars
3
1 Star
4
91%of customers recommend this product.
(
126 out of
139)
Customer Reviews for Bosch - 800 Series 36 in. Wide 21 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with FarmFresh System - Stainless Steel
Customer Rating
3
So so fridge
on March 31, 2026
Posted by: bill
[This review was collected as part of a promotion.] I'm a good bit disappointed with this model. We bought and entire Bosch kitchen and in hindsight, that might have been a mistake. The refrigerator right door doesn't close smoothly and very often remains agape. Unfortunately, the beeper to tell you it's open is very quiet and apparently out of my hearing range it's so high. The middle wide drawer sticks on the right side so you can't open with one hand but must use two, Finally, it doesn't connect to the Bosch app. Matter of fact, only the induction cook top connects. Dishwasher, ovens, spped ovens and refrigerator won't connect, generating only error messages.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, April 3, 2026
Hello, thank you for your feedback. We’re sorry to hear about the trouble you are having with the connection to your appliances. Our team would be happy to help troubleshoot this. Please reach out to us at info.us@home-connect.com. Include your model number, device type and email address associated with your account. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Refrigerator
on April 1, 2026
Posted by: jdub
[This review was collected as part of a promotion.] Runs great, quiet. Handles all our grocery needs without a problem. Thoughtfully designed.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Decent Product with Minor Shortcomings
on April 4, 2026
Posted by: SixDegrees
[This review was collected as part of a promotion.] Overall I like the design and features of this refrigerator. However, the lack of handles invites fingerprints and the stainless steel used is not fingerprint resistant.
It would be nice if the temperature gauges showed the actual temperature along with the set temperature.
Drawers feel a bit flimsy and sometimes bind because of their flex. Must open slowly from the middle to avoid this.
Right door swings closed on its own, although unit is perfectly level. It would be nice if the doors had a physical catch that held them open.
Written by a customer while visiting bosch-home.com
Customer Rating
1
TOO LOUD!!!!!!!
on April 5, 2026
Posted by: gardencook
[This review was collected as part of a promotion.] Don't waste your money- came with a dent in the freezer door and the freezer compressor is SOOOOO LOUD with such a high pitch it's terrible...
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, April 7, 2026
Hi and thanks for your review. We understand that your experience has fallen short of your expectations, and we deeply apologize for any frustration or inconvenience caused to you as a result. Our Customer Care Team is available at 1-800-944-2904 if assistance is needed. Please know we're here to help. Thank you.
Written by a customer while visiting bosch-home.com