Customer reviews from bosch-home.com
Bosch - 800 Series 21 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with FarmFresh System - Stainless Steel
Average customer rating
4.6
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
125
4 Stars
34
3 Stars
10
2 Stars
3
1 Star
3
92%of customers recommend this product.
(
126 out of
137)
Customer Reviews for Bosch - 800 Series 21 Cu. Ft. French Door Bottom Freezer Counter-Depth Smart Refrigerator with FarmFresh System - Stainless Steel
Customer Rating
4
Pretty good
on November 30, 2025
Posted by: SW/JC
[This review was collected as part of a promotion.] Keeps cold things cold, frozen things frozen. Center cheese drawer flimsy, as others have noted. Left side veggie drawer cannot be opened without opening both French doors: boo!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Better than expected --Pleasantly surprized
on December 6, 2025
Posted by: Nancy
[This review was collected as part of a promotion.] I am a rather cynical Boomer and had very moderate expectations surrouinding the necessary purchase of a refrigerator. This one surprised me, roomier than my last fridge, great details like a shelf in the back for smaller items, the water filter being sort of out of the way, not taking up too much space. The lighting is wonderful and I am really pleased. Just make sure you really close the doors with a push as they need a shove. Overall very pleased.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
We Love our Larger Refrigerator
on December 16, 2025
Posted by: PDX Remodel
[This review was collected as part of a promotion.] We've needed a larger refrigerator and after a great deal of looking and discussion we chose the Bosch 800. Ironically this new one is only about 1 cu ft larger than our old one. However the layout and types of storage options are so well thought out it seems as though it's significantly larger. The French doors make it so easy to use and suit our limited space very well. All in all it could not have been a better choice.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
It is a standout; even though its counter depth
on December 29, 2025
Posted by: Rapier
[This review was collected as part of a promotion.] The Bosch 800 Series French‑door refrigerator has been a standout in my kitchen. The first thing you notice is how quiet it is; so quiet that you almost forget it’s running. Even during ice production or cooling cycles, it maintains an impressively low noise profile that keeps the kitchen peaceful.
Aesthetically, it’s a beautiful appliance. The clean lines, premium stainless finish, and understated design give it a modern, high‑end look without being flashy. It blends seamlessly into the space while still feeling like a serious upgrade.
Functionally, it’s one of the best‑organized refrigerators I’ve used. The interior layout is thoughtfully designed, with adjustable shelves that make it easy to keep everything visible and accessible. The French‑door setup adds to the convenience, and the overall storage design feels genuinely well‑engineered.
Overall, it’s a refrigerator that looks great, runs silently, and makes everyday organization effortless
Aesthetically, it’s a beautiful appliance. The clean lines, premium stainless finish, and understated design give it a modern, high‑end look without being flashy. It blends seamlessly into the space while still feeling like a serious upgrade.
Functionally, it’s one of the best‑organized refrigerators I’ve used. The interior layout is thoughtfully designed, with adjustable shelves that make it easy to keep everything visible and accessible. The French‑door setup adds to the convenience, and the overall storage design feels genuinely well‑engineered.
Overall, it’s a refrigerator that looks great, runs silently, and makes everyday organization effortless
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great
on January 2, 2026
Posted by: R Richardson
[This review was collected as part of a promotion.] This is the second Bosch frig ( same model) I bought due to a move. Great look. Reliable. Maximized for space as a counter depth model. Abundant and quick diamond ice maker. Quiet.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch refrigerator
on January 7, 2026
Posted by: msrain
[This review was collected as part of a promotion.] I love my new Bosch refrigerator and so glad I chose the 800 series model because it is taller so more space and also fits into my cabinets.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Several disappointing features
on January 8, 2026
Posted by: Should have could have
I’ve had my Bosch since August 2024. It’s now Jan. 2026 and I’m ready to trade this model in. I had not purchased a new refrigerator/freezer in 30 years so maybe I was expecting too much or didn’t look for the right things. While the refrigerator is stylish, quiet and the size is right, I am disappointed with several functionalities.
First, you can’t open just one side panel to open just one vegetable drawer. You have to open both outside panels. That’s just poor design. I wish I would have caught that when looking at this model.
At first the vegetable/fruit drawers did not pull out all the way. Once they were on the rollers correctly, they could pull out all the way, but the drawers are slightly skewed. Yes, the drawers close but they don’t adhere to rubber seals leaving a gap. The drawers should have a tight seal. I've tried many times to get them to align. This is very disappointing. The bottom front of the drawers also have a small design that catches little debris that you can’t get out ….unless you use a vacuum cleaner hose or an air compass duster/blower (like for a computer keyboard).
When I was looking at this model, I thought the larger center drawer seemed flimsy. That should have moved me to another model. Now after realizing how often I need something from that large middle drawer, I wish I had selected a model that had middle drawer as a separate option.
Yikes! So disappointed. I’ll be shopping for a different model before the end of 2026.
First, you can’t open just one side panel to open just one vegetable drawer. You have to open both outside panels. That’s just poor design. I wish I would have caught that when looking at this model.
At first the vegetable/fruit drawers did not pull out all the way. Once they were on the rollers correctly, they could pull out all the way, but the drawers are slightly skewed. Yes, the drawers close but they don’t adhere to rubber seals leaving a gap. The drawers should have a tight seal. I've tried many times to get them to align. This is very disappointing. The bottom front of the drawers also have a small design that catches little debris that you can’t get out ….unless you use a vacuum cleaner hose or an air compass duster/blower (like for a computer keyboard).
When I was looking at this model, I thought the larger center drawer seemed flimsy. That should have moved me to another model. Now after realizing how often I need something from that large middle drawer, I wish I had selected a model that had middle drawer as a separate option.
Yikes! So disappointed. I’ll be shopping for a different model before the end of 2026.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, January 9, 2026
Hi, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
It's bigger on the inside
on January 24, 2026
Posted by: Rapier
[This review was collected as part of a promotion.] The Bosch B36CT81ENS is an exceptional refrigerator that combines elegance with practicality. The exterior showcases clean lines that create a sleek, modern aesthetic for any kitchen. The real surprise comes when you open the doors. The interior feels astonishingly spacious, almost like opening a TARDIS; JK =). It easily accommodates large platters, fresh produce, and everyday essentials without any sense of clutter. This appliance delivers both style and functionality with impressive precision. Highly recommended for anyone who appreciates design that is truly bigger on the inside.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com