Customer reviews from alencorp.com
Alen - BreatheSmart Classic 1,100 Sq. Ft. Air Purifier with Fresh, True HEPA Filter - Graphite
Average customer rating
4.7
(744 Reviews)
Rating breakdown 744 reviews
5 Stars
626
4 Stars
71
3 Stars
26
2 Stars
12
1 Star
9
Customer Reviews for Alen - BreatheSmart Classic 1,100 Sq. Ft. Air Purifier with Fresh, True HEPA Filter - Graphite
Customer Rating
3
Alen Air Purifier
on November 28, 2016
Posted by: Judith
This seems to clean the air but does not get rid of the smoke odor, though I purchased a filter meant to do that. That is a disappointment. I would also suggest putting rollers on the unit for ease of movement. I need to move it between two areas and that is difficult for those of us who cannot lift heavy things.
Written by a customer while visiting alencorp.com
Customer Rating
5
Alen BreathSmart
on November 27, 2016
Posted by: James G.
Had mine for a couple weeks now and I really love it. It's made a huge difference in air quality and kills the smell from my large Labrador.
Written by a customer while visiting alencorp.com
Customer Rating
3
Unsure
on November 26, 2016
Posted by: Nicole D.
It's been about 10 days since I purchased my BreatheSmart. I'm not sure how well it's helping my allergies. I haven't noticed a huge change.
Written by a customer while visiting alencorp.com
Customer Rating
5
Customer Service ROCKS!
on November 1, 2016
Posted by: Cindy
I purchased 2 - T500 purifiers about 2.5 years ago and I love them. I am allergic to animals and was moving to a house that had a cat and a dog. These purifiers have allowed me to live virtually asthma free, which is saying something! I replace the filters when the machine tells me to and they are pretty much running all the time - one in the living area and one in the bedroom. Last week I replaced the filter and was snapping the back panel back on, when the small plastic latch piece broke off. I guess I hadn't pressed the filter in far enough and the back wasn't fitting properly. I put a piece of tape to hold it on, which worked fine but I really wanted to fix it properly. I live chatted with James just now to inquire about purchasing a replacement back panel, and he offered to send me one FREE of charge.... wow - was I pleasantly surprised! When I was researching different purifiers, the great customer service reviews contributed to my decision to purchase the Alen products and I'm so glad I did. The products are awesome and the customer service is as well. I say WIN WIN!!
Written by a customer while visiting alencorp.com
Customer Rating
5
The Search Ended HERE!
on October 26, 2016
Posted by: Katie S.
Returned home (Austin) from 2 week visit home (NC) having revealed to me while home, that I could breathe and swallow. Was waiting to see if it truly was Austin allergies. Once returning to Austin, noticed a very musty smell in home, plus I came down with worse case of allergy sickness yet. That was it. Researching, my decision was between this site and another which serves items for clean living at home. After speaking on phone with both companies, the gentleman from Alen was knowledgeable, and not patronizing at all. With this knowledge came the information based on fact that I was going to have to spend considerably more money than I had planned. This came from both sites telling me "my" thoughts of what filters did was totally wrong. Wow, was stressed. Hung up, read About Us on the Alen site, for I needed to be a good steward of my money, make the best decision possible. That is when I saw the first statement about the CEO, Warb Warburg. He stated that he is passionate about building a Christ-centered business and relationships. There I found my ease of decision, for someone who understands how important relationships are, especially in this world where they are being shredded, is a person who listens, respects, cares for others as he would want to be cared for. I knew this was the business relationship that would not steer me wrong, for the term relationship refers to two or more working together for a common goal. The Purifier is excellent, very quiet, NO more smells in my house even when cooking, no more stuffy nose, no more itchy eyes, no more headaches. I bought the Safari Black, which to my surprise is quite elegant in appearance. But appearance without good works is useless, and this is elegantly does a perfect work! Thank you Warb for being a man of integrity, for the selling of a much needed product for many to be able to experience a more healthy, vibrant life. I am well pleased.
Written by a customer while visiting alencorp.com
Customer Rating
5
Completely satisfied
on October 18, 2016
Posted by: David E.
I couldn't be happier with this air purifier. Had it for about 2 weeks ago, and it works wonders. Can't go wrong with Alen
Written by a customer while visiting alencorp.com
Customer Rating
5
Excellent - best purchase ever
on October 16, 2016
Posted by: Edward M.
To make a long story short...
My wife no longer sneezes, coughs or uses her asthma inhaler at night.
Best purchase I've ever made.
My wife no longer sneezes, coughs or uses her asthma inhaler at night.
Best purchase I've ever made.
Written by a customer while visiting alencorp.com
Customer Rating
5
Asthma & allergies
on October 7, 2016
Posted by: Becky P.
I'm in my 30's and have severe asthma that often lands me in the hospital for a week during the fall due to severe fall allergies. I'll get a cold that rapidly declines into a respiratory illness. After being hospitalized again last year, I purchased two of the BreatheSmart units, one for a large bedroom and the other for an open living room/kitchen with vaulted ceilings. My specialist recommended I keep the windows shut this year (sad face) and run the purifiers. I have officially passed the dates that I am usually hospitalized and still feeling healthy. I'm giving credit to the filters.
I believe in the case of air purifiers, you get what you pay for. It's large but not unsightly and creates a pleasant white noise. In the bedroom, if the unit is running on high and we're watching TV, we do have to turn the volume up louder than usual. It's not a big problem, though, and I like that we can take it off the auto setting if it's bugging us. It was very thoughtful to include an option to turn off the lights on it, too.
Taking it out of the box and setting it up was a snap. Best packaging I have ever seen on a delivery. I'm saving the nice boxes just in case I need to use the limited lifetime warranty (also appreciate that they offer this.) The build of the actual unit is impressive. Sleek, easy to use, and easy to change the filters, convenient hidden handle. They took care with the details. The washable foam pre-filter is also a nice feature to extend the life of the filter. You'll be amazed when you check on it in a few months.
One benefit I had not thought about until I saw someone else point it out was the reduction of dust in the house. I thought, oh yeah - I actually am not dusting that often! I had been leery about investing so much money in a product that didn't have a CADR rating. I think they did a nice job explaining why they don't go through know much about but ultimately went ahead with it because I needed to do something and these covered a lot of square footage. Also liked that they were BBB accredited since they were not CADR tested/rated. They did a nice job explaining on their website why they aren't, though.
All in all, appears to be a thoughtful company that takes pride in their products. Most importantly, the units helped keep me healthy this fall. Thank you!
Written by a customer while visiting alencorp.com