Customer reviews from etekcity.com
Levoit - Classic 300S 1.58 Gallon Smart Ultrasonic Humidifier - Blue
Average customer rating
4.5
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
199
4 Stars
29
3 Stars
16
2 Stars
10
1 Star
7
91%of customers recommend this product.
(
213 out of
234)
Customer Reviews for Levoit - Classic 300S 1.58 Gallon Smart Ultrasonic Humidifier - Blue
Posted by: Sanjay
from Iowa
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Mobile app is not working so unable to control it through mobile
Written by a customer while visiting etekcity.com
Posted by: Alisha
from Boston MA
Frequency of use:Daily
Verified Purchase:Yes
The humidifier itself seems to work ok. But the humidity sensor starts giving bogus values every 3rd night or so. The result is that it shuts off prematurely in smart mode, so we have to use it in manual mode. Kind of defeats the purpose.
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, April 28, 2022
Let's see how we can help! The hygrometer provides more of an estimated humidity reading, which will fluctuate. The unit has an internal sensor; for a more accurate reading, please allow the base to completely air dry and ensure the nozzle is pointed away from the sensor (located on the left side of the unit). If you have any questions, feel free to contact our Levoit support team at (888) 726-8520 or support@levoit.com. Our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST.
Written by a customer while visiting etekcity.com
Customer Rating
2
Good
on February 10, 2022
Posted by: Anonymous
from OHIO
Frequency of use:Daily
Gender:Male
YOU HAVE TO CLEAN WAY TO MUCH SO YOUR BEDROOM WON'T BE ABLE US DURING NIGHT!@
Response from etekcity.comBy Customer Service, April 27, 2022
We appreciate your feedback. With regular use, we recommend cleaning the humidifier once a week to prevent mineral build-up and mold. We also recommend using distilled water for the best results. If you have any further concerns, do not hesitate to reach out to our team! You can contact us at support@levoit.com or (888) 726-8520; our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST.
Written by a customer while visiting etekcity.com
Customer Rating
2
Unbelievably quiet but ...
on March 29, 2022
Posted by: Bill01568
from Upton MA
Frequency of use:Daily
Gender:Male
This humidifier is amazingly and unbelievably quiet! Alas, after 9 months of use the unit now keeps telling me that it's out of water, in spite of the fact that there is water in the tank, and water in the base unit. This seems to be a common issue according to various online reviews. One web page I found listed 4 steps from LeVoit to remedy this issue but it's not described well enough for me to understand exactly what I'm supposed to be doing.
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, April 26, 2022
Thanks for your feedback; it is much appreciated. Please keep in mind that the manufacturer's warranty covers your product. At your earliest convenience, kindly call or email our support team and mention this review. Our email address is support@levoit.com, and our phone number is (888) 726-8520. Our hours of operation are from 9:00 AM to 5:00 PM PST Monday thru Friday. We look forward to hearing from you!
Written by a customer while visiting etekcity.com
Customer Rating
5
Great humidifier for my "abnormally dry skin"
on November 14, 2022
Posted by: Carol in Dallas
from Dallas Texas
Verified Purchase:Yes
I am delighted with the Classic 300S Ultrasonic Smart Humidifier. The humidity dropped to 25% in my apartment before I had opened the package. My dermatologist said that keeping the humidity above 60% would help my "abnormally dry skin". He was so right. My humidifier has run continuously when I am at home except for once a day cleaning and refilling. My Classic 300S Ultrasonic Smart Humidifier is making a huge difference in my life. With its cool fine mist, I can live comfortably.
Written by a customer while visiting etekcity.com
Customer Rating
2
Impossible to clean properly
on December 18, 2023
Posted by: Himhumi
Frequency of use:Daily
Solid humidifier but impossible to clean properly. The water in our building isn’t great and the humidifier gets gross really quickly
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, January 23, 2024
We appreciate your feedback. With regular use, we recommend regular cleaning as detailed in the manual and using distilled water for best results. As another alternative, purified or filtered water will be slightly better than tap water. This unit also comes with a cleaning brush to help reach those hard-to-reach places in the humidifier. If you have any further concerns, do not hesitate to reach out to our team! You can contact us at support@levoit.com or (888) 726-8520; our hours of operation are open Monday thru Friday, 9:00 AM to 5:00 PM PST. We are here to help!
Written by a customer while visiting etekcity.com
Customer Rating
3
It's not bad
on December 29, 2023
Posted by: Marbles
from Raleigh, North Carolina
Frequency of use:Daily
Gender:Male
Does what it says on the tin. Had mine for over a year and it's still going strong. Like all humidifiers I've tried, there are enough nooks and crannies inside that cleaning out the pink stuff is a chore. I pray one day to discover one that is easy to clean. The smart features and app work just fine, but mostly go unused. It is nice to be able to turn of the front screen without getting out of bed though. But mostly I just want to set it and forget it so I always leave it on auto mode at my desired %. Having auto mode paired with a built in humidity sensor is definitely great. If I could just adjust the % from the front of the device instead of an app, this would be 4 stars, and if it was easy to clean, it'd be 5!
I would recommend this to a friend!
Response from etekcity.comBy Customer Service, January 23, 2024
Thank you for sharing your feedback with us. With regular use, we recommend regular cleaning as detailed in the manual and using distilled water for best results. As another alternative, purified or filtered water will be slightly better than tap water. This unit also comes with a cleaning brush to help reach those hard-to-reach places in the humidifier. Is there anything our team can do to earn your full satisfaction? If you have any further concerns, do not hesitate to reach out to our team! You can contact us at support@levoit.com or (888) 726-8520; our hours of operation are open Monday thru Friday, 9:00 AM to 5:00 PM PST. We are here to help!
Written by a customer while visiting etekcity.com
Customer Rating
2
Wish I had the bigger size or a different brand
on January 22, 2022
Posted by: Noss
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Functional and the app is cool but difficult to clean, runs out quick, the humidity meter is different than my other humidity meter, and does not bring up the humidity enough.
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, May 26, 2022
Thank you for sharing your feedback. We would like to take a closer look at your unit. Please keep in mind that the hygrometer provides more of an estimated humidity reading, which will also fluctuate. The current humidity, mist output, and room size are just a few factors that can affect the measurement. Are you able to reach out to us directly? You can reach us at support@levoit.com or (888)726-8520; our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST, just mention the review.
Written by a customer while visiting etekcity.com