Customer reviews from etekcity.com
Levoit - Classic 300S 1.58 Gallon Smart Ultrasonic Humidifier - Blue
Average customer rating
4.5
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
199
4 Stars
29
3 Stars
16
2 Stars
10
1 Star
7
91%of customers recommend this product.
(
213 out of
234)
Customer Reviews for Levoit - Classic 300S 1.58 Gallon Smart Ultrasonic Humidifier - Blue
Customer Rating
5
More than expected
on November 20, 2021
Posted by: Shanl211
from Chattanooga, TN
Frequency of use:Daily
Gender:Female
Bought because electric heating dried our home out affecting our sinuses. The very first night we noticed an IMMEDIATE CHANGE. The results are amazing. So quiet we cannot hear it run. Easy to use. Was nervous about a review that said it leaked, we followed instructions to the letter and very thankful we have excellent results. Definitely buying another one for our living area.
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Posted by: Tgeise
from Lakeville, MN
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
We received our humidifier in a timely manner. Set up was easy and quick. It has been running now for a few weeks and I can tell a difference in the bedroom we have it in. We use filters water in it and we have not had an issue with it at all. We clean the tank weekly with soap and water and do a heavy clean (with the vinegar) monthly. Yes, it does leave a white film on some things, but that seems to be an issue with many humidifiers after discussions with others who have different brands. So far, we are really liking our humidifier and it is performing as stated by the mfg. So no complaints.
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Customer Rating
1
Spring and float are flawed. Leaked everywhere.
on February 14, 2023
Posted by: Ange
from Marlborough, CT
Frequency of use:Daily
Gender:Female
Hi. I loved this humidifier .....until i didn't...We received this as a gift in September.
I used it almost every night. I went to use it last night and it leaked everywhere. I thought it was me.
I tried again over the sink. The spring and the float are broken. How can i resolve this?
I used it almost every night. I went to use it last night and it leaked everywhere. I thought it was me.
I tried again over the sink. The spring and the float are broken. How can i resolve this?
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, March 13, 2023
Thank you for taking the time to share your experience. We offer a free 2-year limited warranty for all brand-new purchases. Please reach out to us directly so we can assist you further. Our email address is support@levoit.com, and our phone number is (888) 726-8520. Our hours of operation are from 9:00 AM to 5:00 PM PST Monday thru Friday. We will be on the lookout!
Written by a customer while visiting etekcity.com
Customer Rating
1
on April 24, 2023
Posted by: Ann23
from Alberta Canada
Frequency of use:Daily
Gender:Female
I thought this was going to be a good little humidifier for what I needed it for… it worked great for about a month, then I went to go to bed and it had leaked all out ruining my click flooring…. I kept trying it and every time it would leak.😞
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, August 8, 2023
Thank you for sharing your experience with us. It sounds like you are still within our 2-year manufacturer's warranty. Can you reach out to us directly? You can email us at support@levoit.com or call us at (888) 726-8520. Our hours of operation are from Monday thru Friday, 9:00 AM to 5:00 PM PST. We hope to hear from you.
Written by a customer while visiting etekcity.com
Posted by: PapaSmurf
from WA State
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
After a horrible, leaky experience with a smaller humidifier from a different brand, i decided to give this one a try to stave off the winter dryness for my skin and musical instruments. Happy to say this one hasn't leaked in the month+ i've owned it. The built-in hygrometer usually reads within 5% of the 4 other hygrometers placed around my 500 sq ft apartment. Shuts off when empty and when desired humidity level is reached. Haven't used the app, so I can't speak to the customization, but I can say that it's worked well for my basic needs, and has made home a little more comfortable. Again, suitable for my 500 sq ft studio apartment, but I would size up if you have a bigger space.
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Customer Rating
2
Stopped Working
on November 25, 2022
Posted by: Anonymous
Frequency of use:Daily
Gender:Female
I regularly clean my humidifier and it still won’t get above 30%
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, December 14, 2022
We appreciate you sharing your feedback. Kindly note that many external factors affect a room's relative humidity. To ensure your space is as humid as possible, we recommend running the unit constantly (and perhaps at a higher mist level). The humidifier will then output as much mist as possible to combat the seasonal environment. For more information, you can also reach out to us directly. Our email address is support@levoit.com, and our phone number is (888) 726-8520. Our hours of operation are from 9:00 AM to 5:00 PM PST Monday thru Friday. We hope to hear from you soon.
Written by a customer while visiting etekcity.com
Customer Rating
3
Humidifier works. App needs work
on December 11, 2022
Posted by: Gerry
from Winnipeg, Canada
Frequency of use:Daily
Gender:Male
The humidifier function seems to work as expected - no complaints.
But I shouldn't have to register with my email address and provide my WiFi password just to change the humidity setting. I mean, the app already connects by Bluetooth, so this BASIC function should be available without having to give up my my network security and my email address in order to access a basic function of a humidifier.
But I shouldn't have to register with my email address and provide my WiFi password just to change the humidity setting. I mean, the app already connects by Bluetooth, so this BASIC function should be available without having to give up my my network security and my email address in order to access a basic function of a humidifier.
Response from etekcity.comBy Customer Service, January 9, 2023
We appreciate you sharing your feedback, Gerry. There are two ways you can control your humidifier. You can either control it manually by using the buttons on the display or remotely by connecting to the VeSync app. Please keep in mind that you need to create an account and connect to your 2.4 GHz WiFi network to control it remotely. If you have any further questions or concerns, please do not hesitate to reach out. You can reach our Levoit support team at (888) 726-8520 or support@levoit.com. Our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST.
Written by a customer while visiting etekcity.com
Customer Rating
1
Broke after 12 months
on December 20, 2022
Posted by: 122388cxxxz
from nottingham
Gender:Male
broke after 12 months of barley being used , very dissapointing
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, January 19, 2023
Thank you for sharing your experience with us. Please remember that we have you covered for 24 months (for free) with our limited warranty, so feel free to reach out to us directly! You can email us at support@levoit.com or call us at (888) 726-8520. Our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST. We are here for you!
Written by a customer while visiting etekcity.com