Customer reviews from etekcity.com
Levoit - Classic 300S 1.58 Gallon Smart Ultrasonic Humidifier - Blue
Average customer rating
4.5
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
199
4 Stars
29
3 Stars
16
2 Stars
10
1 Star
7
91%of customers recommend this product.
(
213 out of
234)
Customer Reviews for Levoit - Classic 300S 1.58 Gallon Smart Ultrasonic Humidifier - Blue
Posted by: L.P.
Frequency of use:Daily
Verified Purchase:Yes
Previously, I only used an evaporative humidifier and this is my first time trying an ultrasonic humidifier. In comparison, the Etekcity Levoit 300S is very easy to use and easy to clean. The auto setting and the built-in humidity sensor easily regulates the humidity (without over-humidifying). It's also very quiet and looks cool! I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Posted by: Andy
from Chicago
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Love the design of my humidifier. Easy to fill water!
Written by a customer while visiting etekcity.com
Posted by: Mike T
Frequency of use:Daily
Verified Purchase:Yes
This humidifier is awesome! It sits on our kitchen counter holds over a gallon and all humidify the whole house for over two days. When it’s empty it’s easy to fill… I simply pick it up walk it around the counter, and fill it from the sink. Then we’re good for two more days. Wow!
Written by a customer while visiting etekcity.com
Posted by: Mom3
from Philadelphia, PA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Great humidifier, super fast shipping, works great.
Written by a customer while visiting etekcity.com
Customer Rating
3
Help needed? My tank leaks water
on May 19, 2022
Posted by: Janicky
from California
Gender:Female
This product was working for a while but then when I changed the water and put the tank back on it started leaking water. And then when I put up the blue sponge in the tank doesn’t leak. I’m not sure if I’m missing a piece or what ? Can you help
I would recommend this to a friend!
Response from etekcity.comBy Customer Service, June 7, 2022
Thank you for sharing your experience. Let's see how we can help! Please make sure that all package contents, including the blue foam around the float, are removed from the base. Please also make sure to not go over the MAX line when filling the tank. If the issue persists, please contact our support team. You can email us at support@levoit.com or call us at (888) 726-8520. Our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST.
Written by a customer while visiting etekcity.com
Customer Rating
2
Loud fan noise
on September 14, 2022
Posted by: KenH
from Colo Springs, CO
Frequency of use:Daily
Gender:Male
I have a 15-month old Levoit Classic 300S cool mist humidier. I run it almost constantly because the humidity is so low here in Colorado. I go through about a gallon of water daily, so I use regular tap vs purified/distilled water but do clean the unit thoroughly with white vinegar per user manual instructions every 10-14 days. I have noticed that after recent cleanings, it makes a variable pitch whirring sound when powered back on. At first, the noise would go away, but now it is getting louder. The problem is definitely the fan, which either needs to be cleaned & lubricated or replaced. I attempted to remove the base unsuccessfully, so it appears the internal components are non-serviceable. I did reach out to Levoit customer support & received a quick response, but the solutions provided were just cleaning steps outlined in the owner manual rather than instructions how to access & service the fan. Great humidifier for just over a year, but now that it's out of warranty, disposable and time to buy a different brand. As such, I do not recommend this model even though online reviews are good.
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, September 28, 2022
We are here to help! Good thing you're covered for 24 months through our manufacturer's warranty! Would you mind reaching back out to us? Please send us a short video and mention this review—we'd like to listen in. You can contact us at support@levoit.com or call us at (888) 726-8520 from Monday thru Friday, 9:00 AM to 5:00 PM PST.
Written by a customer while visiting etekcity.com
Posted by: Leanne
Frequency of use:Daily
Verified Purchase:Yes
Easy top pour, light goes out for overnights, love the room saturation sensing. Very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting etekcity.com
Customer Rating
2
App terrible programming
on October 25, 2022
Posted by: father
from toronto
Frequency of use:Daily
I'll check the app after having it set to sleep mode (for my baby!) and it will show a nonsense reading often greater than 70. This is beyond the range I set so the humidified shuts off. I switch to manual and the value slowly creeps down to the right reading somehow now measuring the correct humidity. Clearly a programming error. I then set it back to sleep/auto and then it seems to work, but not guaranteed.
I've sent detailed feedback of this issue. Of course it's being ignored. There are parents of asthmatic children who need this to work!
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, November 1, 2022
Let's see how we can help! The hygrometer provides more of an estimated humidity reading, which will fluctuate. The Classic 300S has an internal sensor (located behind the aroma drawer); for a more accurate reading, please allow the base to completely air dry and ensure the nozzle is pointed away from the sensor (located on the left side of the unit). We tried to find your original ticket to contact you directly. Would you be able to reach out once more and mention this review? You can reach our Levoit support team at (888) 726-8520 or support@levoit.com. Our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST.
Written by a customer while visiting etekcity.com