Customer reviews from greenworkstools.com
Greenworks - 80V 21” Cordless Self-Propelled Lawn Mower with (2) 4.0 Ah Batteries and Dual-Port Charger - Green
Average customer rating
4.6
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
182
4 Stars
42
3 Stars
4
2 Stars
5
1 Star
9
94%of customers recommend this product.
(
185 out of
196)
Customer Reviews for Greenworks - 80V 21” Cordless Self-Propelled Lawn Mower with (2) 4.0 Ah Batteries and Dual-Port Charger - Green
Customer Rating
1
Worked only for near two months
on May 26, 2022
Posted by: TingF
from Wallingford, PA
Gender:Male
I bought this around last year Christmas Holiday (2021) from Costco and started to use it this March (2022). This week (May 23) was trying to use it and it stopped working. The problem is after starting the Mower for 3~5 second then the motor stopped working(like the power was cut off). Try to restart, then it gave the beep sound just like when there is too many grass clippings attach to the deck or blade. However, the Mower did not have grass clippings attached to deck or blade. Called the HelpLine: 1-(888)-909-6757. Wait for 1 hour still no representative is available.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 27, 2022
Hello TingF,
We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. We are happy to see that you have spoken with one of our customer service team members and this issue has been resolved.
We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. We are happy to see that you have spoken with one of our customer service team members and this issue has been resolved.
Written by a customer while visiting greenworkstools.com
Posted by: Trotman
from Demorest Georgia
Gender:Male
Verified Purchase:Yes
WOW, This mower is Awesome! The main reason I bought this mower is because I had a couple of hillsides that were to steep to cut with my zero turn mower. This self propelled 80v mower does the job effortlessly, it’s powerful and lasts up to 45 minutes in thick grass, no more weed eating those steep banks. Thanks Greenworks!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: HitSab
from GA
Gender:Male
Verified Purchase:Yes
Pretty powerful machine. Self propelled feature Makes life easier.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RonKathy
Verified Purchase:Yes
I have the 80V lawnmower, so far so good, it is doing a nice job
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Lee L
from Georgia
Gender:Male
Verified Purchase:Yes
So far mower works great light weight. battery life better than expected
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Suburban widow
from Lombard, IL
Gender:Female
Verified Purchase:Yes
I bought this after my lawn guy quit and I couldn’t find a comparable replacement. I wanted a mower that was easy to use, low maintenance, and durable. So fat this meets my needs and I’m a widow in her 60s.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
First cordless mowing experience..
on April 2, 2023
Posted by: Billy1960
from Lake Mary, Florida
Gender:Male
Just unboxed the mower today, charged battery and immediately jumped on the front yard to give it a test (St Augustine grass), what an awesome experience it was, neighbor even came out and said he saw me walking with the mower but couldn't hear anything, he too was impressed, being 63 years old and for me to be able to adjust the walking speed is worth the price alone, lightweight and powerful is what I recommend to others, I never had to hit the Turbo button (probably should have just to see the difference), i picked this mower because I've had so much success with the Greenworks blower..
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Self Propel went out
on April 24, 2023
Posted by: LukeB25
from Georgetown, Tx
Gender:Male
The self propel stopped working after about 8 months. It kills the mower when attempting to turn on. Only good thing I'll say about this is the battery life is pretty decent but it's not much use to me without the self propel as I have extremely hilly land on 2 acres and mowing with the bag it too much.
Pros: Convenient, Quiet
Response from greenworkstools.comBy Greenworks, Customer Care, April 25, 2023
Hello LukeB25,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please Contact Greenworks Pro toll-free helpline at 1-855-345-3934, all we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please Contact Greenworks Pro toll-free helpline at 1-855-345-3934, all we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com