Hello Chase206,

We acknowledge your disappointment with the mower's performance. We understand that it did not meet your expectations. As our lawn mowers are electric, it is advised to not use them in damp/wet locations or if it is raining. Wet grass is inherently more challenging for any mower due to its increased weight and resistance to cutting. Wet grass is heavier and more difficult to cut, which can cause the mower to struggle.
Mowing wet grass can negatively impact the quality of the cut, potentially leading to unevenness and clumping of clippings.
What to do instead.
Wait for the grass to dry, if possible, wait until the dew or rain has passed and the grass is dry to the touch before mowing.
Raise the cutting height, if you must mow wet grass, raise the mowers' cutting height to minimize the amount of grass being cut at once.
Clean the mower thoroughly, after mowing wet grass, be sure to clean the mower deck and blades to prevent rust and corrosion.
We hope you will find this information useful. If you need any further support, our team is available to assist you. You can connect with us through Live Chat on our website at www.greenworkstools.com, or by phone at 1-888-909-6757.