Customer reviews from greenworkstools.com
Greenworks - 80V 21” Cordless Self-Propelled Lawn Mower with (2) 4.0 Ah Batteries and Dual-Port Charger - Green
Average customer rating
4.6
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
182
4 Stars
42
3 Stars
4
2 Stars
5
1 Star
9
94%of customers recommend this product.
(
185 out of
196)
Customer Reviews for Greenworks - 80V 21” Cordless Self-Propelled Lawn Mower with (2) 4.0 Ah Batteries and Dual-Port Charger - Green
Customer Rating
4
Almost perfect
on May 31, 2023
Posted by: Bill254
from Texas
Gender:Male
This is my 5th 80v tool (18” chainsaw, pole saw, weed eater, blower). It cuts great, has good speed, and runs smooth. It takes me more than one 2AH battery to do my yard (16 pallets of grass on about a quarter acre). Two things would make it perfect - add a phone holder, and look at a better way to release the rear wheels when you are under self propelled operation. You have to release the wheel drive lever 3-5’ before you either turn or pull the mower back so the wheel drive releases. The wheels will lock up if you don’t give it enough time/distance.
Pros: Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: bubba hotep
from hartford, ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this approximately a month and have used it to cut the heavier spring growth. I got the self propelled 80v with a 5 ah battery on sale and I am happy with the choice for the most part. Its not as powerful as my old gas mower but its close enough. I dont think it will be as big a part of fall leaf pickup as my old gas mower which had much more lift and suction, but thats fine too. I have about 10k sq ft and I push the mower for the exercise, but nice to know self propelled is there. With me pushing for 50min I have 1 light left on the battery meter. Whether this is 30 more seconds or 15 minutes I do not know as it hasn't run out. Pretty happy with the purchase but i'm going to run the other one dry, buy a cheap carb off the internet and keep it just in case. Note: if the mower had a turbo button, i dont think the leaf stuff would be an issue, but the model i chose doesnt have that.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Ease of use
on June 20, 2024
Posted by: Tpitta
from North Dakota
Gender:Male
[This review was collected as part of a promotion.] Recently purchased this last week and was able to cut my entire back yard with a single battery. Lot faster and easier than my old mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent first outing
on June 20, 2024
Posted by: MaizeWolverine
from Michigan
Gender:Male
[This review was collected as part of a promotion.] I was hesitant to switch over to electric, but after my first mow, completely satisfied with the cut and the power
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Who needs Gas? NOT ME !!!
on October 23, 2021
Posted by: Tiki
from Gilbert, AZ
Gender:Male
I purchased the lawn mower after owning the a previous model. I was going to just get the previous model again. However, I saw this had the dual batter option, and that is what sold me. I live on over 1.5 acres so we have some land. Unfortunately, we had a lot of rain when our old mower stopped working. So when we got this we put it right to use. In a few lower areas of grass I got over 90 minutes run time on the 2 batteries. As impressed with the first one we had I was that impressed all over.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: LenS
from Colorado
Verified Purchase:Yes
We live in the mountains with a hillside in our backyard. Our first mower did a fine job on flat terrain, but I had to push it up the hill. We searched for a high quality, self-propelled mower and decided on Greenworks 80-volt. It has all the features we were looking for. Now it mows the hillside with ease, as I am able to hold the controls with one hand and walk comfortably along behind. It is now a "piece of cake" to mow! No sweat, literally.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke within 6 months
on November 24, 2022
Posted by: Paddy Murphie
from Illinois
Gender:Male
My father purchased this for me when I purchased my first home, and it was working great, until, during my last mow of the season, it would not turn on anymore. I did the troubleshooting so I assume it is an issue with the start handle, but I have been unable to reach their customer service team.
Pros: Quiet
Response from greenworkstools.comBy Greenworks, Customer Care, November 25, 2022
Hello Paddy Murphie,
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us once more at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks.
We would be interested in gathering more details regarding this experience so that we can appropriately address your concern. Please contact us once more at Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Easy To Use
on July 3, 2023
Posted by: # A Cut Below
from Florida
I bought this unit back in February and have used it for about 25 cuts so far. The set up was easy and the mower runs great. The battery charges quickly. The issue is with how clean, or not clean, the unit cuts. Not sure if it is the design of the deck, the blade or just not enough oomph but it leaves way too many blades uncut even when cutting at a snails pace and with a significant overlap. I thought that the 80 Volt would be powerful enough to lift all the grass for a nice clean cut but it does not.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 5, 2023
Hello # A Cut Below,
Thank you for sharing your feedback! When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for sharing your feedback! When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com