Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
352
4 Stars
73
3 Stars
11
2 Stars
4
1 Star
3
Customer Reviews for Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
REFRIGERATOR IS WONDERFUL
on May 20, 2026
Posted by: CoachRick
[This review was collected as part of a promotion.] The design is great, especially the water in the jamb of the door as well as the option to control temperature in middle drawer from snacks to freezer
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 21, 2026
Hi CoachRick!
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you’re enjoying the design of your refrigerator, especially the in-door water feature and the flexible temperature control in the middle drawer.
It’s great to know that these features are making your everyday use more convenient and that your refrigerator is meeting your expectations.
We truly appreciate your support and feedback. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you’re enjoying the design of your refrigerator, especially the in-door water feature and the flexible temperature control in the middle drawer.
It’s great to know that these features are making your everyday use more convenient and that your refrigerator is meeting your expectations.
We truly appreciate your support and feedback. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
A lot if room
on May 13, 2026
Posted by: Aj93143
[This review was collected as part of a promotion.] Family of 5 and our old fridge never seemed to have enough room. Now we do. Wife is happy with how the shelves can be rearranged. Love the fridge so far.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 15, 2026
Hi Aj93143!
Thank you for sharing your experience with your Frigidaire refrigerator. We’re so glad to hear that it has provided the extra space your family needed and that the adjustable shelving is working well for you.
It’s wonderful to know that the refrigerator is helping make day-to-day storage more convenient for your household. Your satisfaction means a great deal to us.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire refrigerator. We’re so glad to hear that it has provided the extra space your family needed and that the adjustable shelving is working well for you.
It’s wonderful to know that the refrigerator is helping make day-to-day storage more convenient for your household. Your satisfaction means a great deal to us.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 11, 2026
Posted by: Jones family presents
[This review was collected as part of a promotion.] Our Frigidaire refrigerator is answered prayer. It’s very pleasing to the eyes with dual features. It’s very spacious and modern with the water system. The dual cooling and freezing options are very nice and we absolutely love it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 14, 2026
Hi Jones family presents!
Thank you so much for sharing your wonderful feedback with us. We’re truly delighted to hear that your Frigidaire refrigerator has been such a positive addition to your home.
It’s great to know that you are enjoying its spacious, modern design, along with the dual cooling and freezing features and water system. We’re especially pleased that it is meeting your expectations in both performance and style.
We sincerely appreciate your kind words and your trust in Frigidaire.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you so much for sharing your wonderful feedback with us. We’re truly delighted to hear that your Frigidaire refrigerator has been such a positive addition to your home.
It’s great to know that you are enjoying its spacious, modern design, along with the dual cooling and freezing features and water system. We’re especially pleased that it is meeting your expectations in both performance and style.
We sincerely appreciate your kind words and your trust in Frigidaire.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
I like the new refrigerator
on May 8, 2026
Posted by: Eastsidewilly
[This review was collected as part of a promotion.] We recently purchased a new refrigerator and this one has some options I was familiar with. For starters, the ice maker is inside the freezer which means I don’t have the ice maker taking up room in the refrigerator space. I didn’t realize how much space the external ice dispenser took up. I also have a drawer in between the freezer and refrigerator that can be adjusted to freezer temps for extra freezer space or refrigerator temp for extra fridge space or it can be set in the 40’s to be used as beverage cooler. I obviously held onto my old refrigerator too long if these are “new” features for me but I am so far enjoying the extra space and the extra temp controlable drawer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 12, 2026
Hello Eastsidewilly, and thank you for sharing your feedback!
We’re glad to hear you’re enjoying your new refrigerator and discovering the convenience of its design features. Having the ice maker located in the freezer is indeed intended to help maximize refrigerator space, and we’re happy to know you’ve noticed the difference it makes. It’s also great to hear you’re making use of the adjustable temperature drawer. Being able to customize it for extra freezer space, refrigeration, or beverage cooling is one of the features designed to add flexibility to your storage needs.
We appreciate you taking the time to share your experience and are glad the added space and control are working well for you so far.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re glad to hear you’re enjoying your new refrigerator and discovering the convenience of its design features. Having the ice maker located in the freezer is indeed intended to help maximize refrigerator space, and we’re happy to know you’ve noticed the difference it makes. It’s also great to hear you’re making use of the adjustable temperature drawer. Being able to customize it for extra freezer space, refrigeration, or beverage cooling is one of the features designed to add flexibility to your storage needs.
We appreciate you taking the time to share your experience and are glad the added space and control are working well for you so far.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice unit. Terrible Ice Maker
on May 5, 2026
Posted by: IronbridgeMan
One of the main reasons we bought this unit was for the ice maker. To our surprise the amount of ice it makes is incredibly slow even if we use freezer boost. We can make more ice in trays manually 10 fold. It barely makes enough for a couple of cold drinks in a day.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 8, 2026
Hi IronbridgeMan,
Thank you for bringing this to our attention. We understand how disappointing it can be when the ice maker is not producing the amount of ice you expected from your refrigerator model GRMN2872AF.
For basic troubleshooting, please make sure the refrigerator is properly connected to a water supply, the water valve is fully open, and the water filter is correctly installed. We also recommend confirming the freezer temperature is set between 0°F and 5°F, as warmer temperatures can reduce ice production. Keep in mind that after installation or heavy ice usage, the unit may take 24–48 hours to reach full ice-making capacity, even when using the freezer boost feature.
If the issue continues after these checks, please reach out to our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, so we can further assist you.
— Reed
Thank you for bringing this to our attention. We understand how disappointing it can be when the ice maker is not producing the amount of ice you expected from your refrigerator model GRMN2872AF.
For basic troubleshooting, please make sure the refrigerator is properly connected to a water supply, the water valve is fully open, and the water filter is correctly installed. We also recommend confirming the freezer temperature is set between 0°F and 5°F, as warmer temperatures can reduce ice production. Keep in mind that after installation or heavy ice usage, the unit may take 24–48 hours to reach full ice-making capacity, even when using the freezer boost feature.
If the issue continues after these checks, please reach out to our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, so we can further assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!
on April 29, 2026
Posted by: Librarylady26
[This review was collected as part of a promotion.] We researched quite a bit before making our purchase & finally decided on this model. Absolutely love it!! The versatility of the flex drawer is wonderful feature. The bins in the doors sliding from side to side make changing storage a breeze. So pleased with our purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 30, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that your research led you to this model and that you’re absolutely loving it. It’s great to know the flex drawer is working well for your needs and that the adjustable door bins are making organization easier and more convenient.
We truly appreciate your kind words and are happy to hear you’re so pleased with your purchase. We hope your refrigerator continues to provide the versatility and performance you were looking for for years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
We truly appreciate your kind words and are happy to hear you’re so pleased with your purchase. We hope your refrigerator continues to provide the versatility and performance you were looking for for years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 24, 2026
Posted by: Roxwill48
[This review was collected as part of a promotion.] Love my new refrigerator. It’s spacious and I love the extra drawer. Definitely a great buy
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 24, 2026
Thank you for your wonderful feedback! We're so glad you're enjoying the spacious design and the extra drawer. Great choice! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor design
on April 23, 2026
Posted by: Soccamomma
Where shall I begin. 1 year old freezer had the seals fail and warning buzzer kept going off for high temps. had to put a heavy box in front to keep freezer door closed. Ice holder terrible design where you have to scoop ice to the back (open slot design) and then it falls through to the floor underneath. Poor shelf design, one shelf you cannot get anything larger than an egg carton on and isn't flexible. NO shelf will hold tall pop bottles. Convertible freezer/fridge drawer freezes everything in the condiment drawer if it is closed. Other than than all these things great (LOL) fridge.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 24, 2026
Hi Soccamomma, thank you for sharing your experience—we’re sorry to hear about the issues you’ve encountered with your refrigerator.
We understand how frustrating this must be, especially with concerns around door sealing, temperature alerts, and storage design. For the door seal, we recommend checking for any debris or gaps along the gasket and ensuring the door is closing fully without obstruction. If the seal appears loose or damaged, it may need adjustment or replacement. For the temperature warning, confirming that the unit is level and that vents inside the fridge/freezer are not blocked can help maintain proper airflow.
Regarding storage concerns, adjusting shelf positions where possible and avoiding overpacking certain compartments—especially convertible drawers—may help prevent unintended freezing or limited space issues.
If you’d like further assistance or to have your unit reviewed in more detail, we recommend connecting with our support team through live chat at Frigidaire.com or by calling 1-800-374-4432, available Monday through Friday from 8:30 AM to 8:00 PM ET.
We appreciate your feedback and the opportunity to help improve your experience.
— Reed
We understand how frustrating this must be, especially with concerns around door sealing, temperature alerts, and storage design. For the door seal, we recommend checking for any debris or gaps along the gasket and ensuring the door is closing fully without obstruction. If the seal appears loose or damaged, it may need adjustment or replacement. For the temperature warning, confirming that the unit is level and that vents inside the fridge/freezer are not blocked can help maintain proper airflow.
Regarding storage concerns, adjusting shelf positions where possible and avoiding overpacking certain compartments—especially convertible drawers—may help prevent unintended freezing or limited space issues.
If you’d like further assistance or to have your unit reviewed in more detail, we recommend connecting with our support team through live chat at Frigidaire.com or by calling 1-800-374-4432, available Monday through Friday from 8:30 AM to 8:00 PM ET.
We appreciate your feedback and the opportunity to help improve your experience.
— Reed
Written by a customer while visiting frigidaire.com