Customer reviews from frigidaire.com
Frigidaire - Gallery 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Stainless Steel
Average customer rating
4.8
(280 Reviews)
Rating breakdown 280 reviews
5 Stars
230
4 Stars
42
3 Stars
6
2 Stars
1
1 Star
1
Customer Reviews for Frigidaire - Gallery 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Stainless Steel
Customer Rating
3
Ice maker doesn’t work
on September 16, 2023
Posted by: Tdaigle
[This review was collected as part of a promotion.] Love the layout of the fridge and the extra drawer but our ice maker hasn’t worked since we bought the fridge and it’s been over 2 weeks. We have spoken to Frigidaire and the local store where we purchased the fridge,no one seemed to interested in helping us.
Response from frigidaire.comBy Christian , Online Outreach Specialist, September 18, 2023
Hi Tracey!
We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great Fridge, Freezer quit after 2 days
on September 20, 2023
Posted by: Joe1010101
[This review was collected as part of a promotion.] Great fridge, well organized and the adjustable drawer is fantastic. The water dispenser on the inside of the door is great for families with little ones.
Unfortunately our freezer stopped working after 2 days of use. Set at 0°F it will not get below 30°F and is loud because it sounds like the compressor is constantly running. It ruined all the groceries. We took everything out and it still will now get below 30°F
Great Fridge! Too bad the freezer stopped working on us. Makes me question the build quality. For a brand new unit, this should not happen.
Response from frigidaire.comBy Christi, Online Outreach Specialist, September 22, 2023
Thank you so much for taking the time to leave us feedback, Joel9501. We're sorry to hear that you feel this way and would love to know more about your concern with the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficient, organized, packed with features
on July 3, 2023
Posted by: cactus16
[This review was collected as part of a promotion.] This fridge is spacious and adaptable leaving ample room for larger items and nooks for small produce containers. The interior is well lit and the exterior lighting when a drawer is open is a nice touch. The placement of the water dispenser is perfect, it leaves a clean front and it doesn’t require you to open the fridge more than a crack. The freezer has an upper rack perfect for frozen pizza, a large ice container and drawers that help keep food easily accessible.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy Customer
on July 13, 2023
Posted by: CoastalLife
[This review was collected as part of a promotion.] Great Refrigerator. Clean and sleek design. Very spacious. Love the center drawer for placing easy to grab snacks for my daughter. Plenty of freezer space. Bright displays and love the lighted door feature. Overall very happy with this Frigidaire refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Working so far!
on August 20, 2024
Posted by: Nan2626
[This review was collected as part of a promotion.] Looks sleek! Ice maker is a little noisy...not the sounds the ice makes when they drop....but the mechanism,
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, August 21, 2024
Wow! Thank you for providing us with your review and for the wonderful feedback in regards to the visual appearance of the refrigerator. We are thrilled to learn that you considered our brand.
We would like to sincerely apologize for the disappointment and noises you've been hearing with the mechanism. Your new, high-efficiency unit may introduce unfamiliar sounds. These sounds normally indicate that your appliance is operating correctly. You may refer to page 34: Normal Operating Sounds of the complete owner's guide for more information: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A27727102en.pdf
However, if you believe that it is a sealed system failure, we can assist you with dispatching a technician to further diagnose your refrigerator. At your convenience, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
We would like to sincerely apologize for the disappointment and noises you've been hearing with the mechanism. Your new, high-efficiency unit may introduce unfamiliar sounds. These sounds normally indicate that your appliance is operating correctly. You may refer to page 34: Normal Operating Sounds of the complete owner's guide for more information: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A27727102en.pdf
However, if you believe that it is a sealed system failure, we can assist you with dispatching a technician to further diagnose your refrigerator. At your convenience, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great, roomy refrigerator, if you don’t need ice.
on August 26, 2024
Posted by: Jerry 73
We love our Frigidaire, EXCEPT for the ice maker! It originally worked great for 6 months, then it stopped making ice. We purchased it from our local dealer and we’ve had them out for 4 service calls. He’s replaced the ice maker to an upgrade one during one visit. Then he replaced the gasket around the freezer door on another visit. Still no ice! We love our dealer, by the way. But 3-4 months with no ice is ridiculous!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 27, 2024
Hi, Jerry. We really appreciate you taking the time to provide feedback. We are always concerned that every consumer has high-quality appliances in their homes. If a technician is still needed to check your unit, please contact us via live chat at Frigidaire.com or via phone at (800) 374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. and we'll be glad to help.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new Frigidaire refrigerator is the BEST!
on February 10, 2025
Posted by: Katsnmore
[This review was collected as part of a promotion.] While having an unplanned kitchen remodel, we upgraded our previous refrigerator to this beauty!
We love this fridge! It has all the features we were looking for. I love the middle drawer that can be switched from a beverage chiller to a small freezer with ease! It keeps the ice maker in the freezer compartment which will mean less service calls.
It is a well thought out appliance.
We love this fridge! It has all the features we were looking for. I love the middle drawer that can be switched from a beverage chiller to a small freezer with ease! It keeps the ice maker in the freezer compartment which will mean less service calls.
It is a well thought out appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Couldn’t ask for a better fridge!
on June 23, 2023
Posted by: Pdeebey
[This review was collected as part of a promotion.] I recently purchased this Frigidaire refrigerator, and I must say, I am absolutely in love with it! This fridge has exceeded all my expectations, and I couldn't be happier with my investment.
First and foremost, the spaciousness of this refrigerator is unmatched. It has a generous capacity that far surpasses my previous fridge, allowing me to store more groceries and leftovers without any hassle.
One of the standout features for me is the dedicated snack as it holds all of my daughter’s favorite treats and juices. It's a perfect solution to keep snacks separate and easily accessible, so she can grab her favorites without rummaging through the entire fridge. This little addition has made snack time a lot more convenient for both of us.
The freezer compartment of this refrigerator is equally impressive. With multiple compartments, it has made managing and finding frozen items a breeze. No more digging through a jumbled mess of frozen food!
Apart from its functionality, the design of this refrigerator is sleek and modern. The water spout located conveniently on the side of the door adds a touch of elegance and sophistication. It not only saves valuable space inside the fridge but also enhances the overall look of the kitchen. I can confidently say that this fridge brings a high-end feel to my kitchen and elevates its aesthetic.
So, if you're considering upgrading your refrigerator, look no further than this Frigidaire refrigerator. Its spaciousness, convenient snack drawer, and organized freezer make it a dream come true for any kitchen.
Written by a customer while visiting frigidaire.com