Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
352
4 Stars
73
3 Stars
11
2 Stars
4
1 Star
3
Customer Reviews for Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
3
First one lasted 12 months
on June 7, 2026
Posted by: JK987
[This review was collected as part of a promotion.] We loved our fridge but it only lasted 12 months. Luckily the dealer was able to have it replaced with a new one. The size and design is wonderful. Prior to purchase I could not find ANY brand/model that seemed like a reliable fridge so we bought a 2-year extended warranty. Nothing seems to be made like the models "back in the day". Hopefully this replacement will last much longer this time around.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 8, 2026
Hi JK987!
Thank you for taking the time to share your feedback. We are pleased to hear that you love the size and design of your refrigerator and that your dealer was able to assist with replacing the unit when issues arose.
At the same time, we are sorry to learn that your original refrigerator only lasted 12 months. We understand how disappointing that experience must have been, especially with such an important household appliance. We appreciate your candid comments regarding reliability and your decision to purchase extended warranty coverage for added peace of mind.
Thank you for giving Frigidaire another opportunity with the replacement unit. We sincerely hope it provides the dependable performance you expect for many years to come.
If you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback. We are pleased to hear that you love the size and design of your refrigerator and that your dealer was able to assist with replacing the unit when issues arose.
At the same time, we are sorry to learn that your original refrigerator only lasted 12 months. We understand how disappointing that experience must have been, especially with such an important household appliance. We appreciate your candid comments regarding reliability and your decision to purchase extended warranty coverage for added peace of mind.
Thank you for giving Frigidaire another opportunity with the replacement unit. We sincerely hope it provides the dependable performance you expect for many years to come.
If you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on May 28, 2026
Posted by: Shaggy25
[This review was collected as part of a promotion.] Tons of storage space. Separate cooling controls. Instrumentation very user friendly. Love when i put in the research on refrigerators and find out multiple times the products from Frigidaire are top self. Now I have to get the rest of the Gallery set!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 29, 2026
Hi Shaggy25, thank you for sharing your feedback! We’re thrilled to hear you’re enjoying the generous storage space, separate cooling controls, and user-friendly design of your Frigidaire refrigerator. It’s also wonderful to know your research led you to Frigidaire and that your experience has met your expectations.
We love hearing that you’re considering expanding your kitchen with more Frigidaire Gallery appliances. It’s great to see everything come together as a coordinated set.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We love hearing that you’re considering expanding your kitchen with more Frigidaire Gallery appliances. It’s great to see everything come together as a coordinated set.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 24, 2026
Posted by: KB37
[This review was collected as part of a promotion.] I like this refrigerator more than I expected. Love the self-closing doors and the wonderful cube-shaped ice cubes! The clear plastic on the vegetable containers means there are no forgotten item in the back of the drawer. And, it's quiet!
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 25, 2026
Hello KB37!
Thank you for taking the time to share your feedback regarding your Frigidaire Gallery 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator model GRMN2872AF.
We are delighted to hear that your refrigerator has exceeded your expectations and that you are enjoying the self-closing doors, unique ice cube shape, and thoughtfully designed storage features. It’s also great to know that the clear crisper drawers are helping improve visibility and reduce forgotten items, and that the quiet operation has been a positive part of your experience. Your satisfaction means a great deal to us, and we hope you continue to enjoy your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire Gallery 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator model GRMN2872AF.
We are delighted to hear that your refrigerator has exceeded your expectations and that you are enjoying the self-closing doors, unique ice cube shape, and thoughtfully designed storage features. It’s also great to know that the clear crisper drawers are helping improve visibility and reduce forgotten items, and that the quiet operation has been a positive part of your experience. Your satisfaction means a great deal to us, and we hope you continue to enjoy your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 23, 2026
Posted by: MT91
[This review was collected as part of a promotion.] Love the freezer/fridge drawer
Response from frigidaire.comBy John, Online Outreach Specialist, May 25, 2026
Hello, MT91. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
love it
on May 23, 2026
Posted by: Pastor D
[This review was collected as part of a promotion.] Spacious. I especially like the filtered water dispenser in the door. So nice to not need bottled water, or to drink tap water. Really good for coffee.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 26, 2026
Hi there. We’re glad to hear you’re enjoying the spacious design and the in-door filtered water dispenser. It’s great that it’s making it easier to skip bottled water and improve your coffee routine. We appreciate your feedback and support of Frigidaire.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 21, 2026
Posted by: WTW81
[This review was collected as part of a promotion.] Although we have only had our unit for two weeks we love it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 25, 2026
Hi WTW81!
Thank you for taking the time to share your feedback with us. We’re delighted to hear that, even in the short time you’ve had your refrigerator, you’re already loving it. It’s always wonderful to know when a new appliance is making a positive impact in the home.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re delighted to hear that, even in the short time you’ve had your refrigerator, you’re already loving it. It’s always wonderful to know when a new appliance is making a positive impact in the home.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 20, 2026
Posted by: SteppFamily
[This review was collected as part of a promotion.] Absolutely love our fridge!!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 21, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you absolutely love your refrigerator and that it’s been a great fit for your needs. We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
Icemaker issues
on May 20, 2026
Posted by: Wchamm
We have had this exact refrigerator for 2 years and have had nothing but problems with the icemaker. Centerpoint energy has been here 5 times to replace the module, and numerous other water lines. It apparently freezes the water tube so we get no ice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 25, 2026
Hi Wchamm!
Thank you for taking the time to share your feedback with us. We’re very sorry to hear about the ongoing issues you’ve experienced with your refrigerator’s ice maker over the past two years, as well as the repeated service visits and inconvenience this has caused. We understand how frustrating it must be to deal with a recurring problem, especially when it continues to impact the performance of your appliance.
While we have not seen any prior communication regarding resolving this specific ice maker concern, we are still here and ready to help if you need further assistance. Please feel free to connect with us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback with us. We’re very sorry to hear about the ongoing issues you’ve experienced with your refrigerator’s ice maker over the past two years, as well as the repeated service visits and inconvenience this has caused. We understand how frustrating it must be to deal with a recurring problem, especially when it continues to impact the performance of your appliance.
While we have not seen any prior communication regarding resolving this specific ice maker concern, we are still here and ready to help if you need further assistance. Please feel free to connect with us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com