Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(433 Reviews)
Rating breakdown 433 reviews
5 Stars
347
4 Stars
69
3 Stars
10
2 Stars
4
1 Star
3
Customer Reviews for Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
3
Great Fridge, Freezer quit after 2 days
on September 20, 2023
Posted by: Joe1010101
[This review was collected as part of a promotion.] Great fridge, well organized and the adjustable drawer is fantastic. The water dispenser on the inside of the door is great for families with little ones.
Unfortunately our freezer stopped working after 2 days of use. Set at 0°F it will not get below 30°F and is loud because it sounds like the compressor is constantly running. It ruined all the groceries. We took everything out and it still will now get below 30°F
Great Fridge! Too bad the freezer stopped working on us. Makes me question the build quality. For a brand new unit, this should not happen.
Response from frigidaire.comBy Christi, Online Outreach Specialist, September 22, 2023
Thank you so much for taking the time to leave us feedback, Joel9501. We're sorry to hear that you feel this way and would love to know more about your concern with the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good fridge
on September 20, 2023
Posted by: Pete123abc
[This review was collected as part of a promotion.] Coming from a side by side this is a change but overall we really like it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 19, 2023
Posted by: Stoneyrb
[This review was collected as part of a promotion.] Love the fridge. Middle drawer is really useful and was happy to find a model with ice maker in the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice maker doesn’t work
on September 16, 2023
Posted by: Tdaigle
[This review was collected as part of a promotion.] Love the layout of the fridge and the extra drawer but our ice maker hasn’t worked since we bought the fridge and it’s been over 2 weeks. We have spoken to Frigidaire and the local store where we purchased the fridge,no one seemed to interested in helping us.
Response from frigidaire.comBy Christian , Online Outreach Specialist, September 18, 2023
Hi Tracey!
We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
We LOVE this fridge!
on September 14, 2023
Posted by: hw34494
[This review was collected as part of a promotion.] This refrigerator is amazing! Same size as our old side-by-side, but somehow has so much more space. The crisper drawers really do seem to keep vegetables fresh longer, too. Very happy with this purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 13, 2023
Posted by: BarnDee
[This review was collected as part of a promotion.] So far, I am pleased with this replacement refrigerator. The icemaker works wonderfully, which was the key reason why I replaced my previous refrigerator. There were reports in the reviews of strange noises, but I have not experienced anything that was not explainable. It’s has been about a month since my purchase and no regrets.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing Fridge
on September 10, 2023
Posted by: Loops
[This review was collected as part of a promotion.] I am greatly pleased with the overall functionality of this fridge. The space it has is exceptional. The middle sliding drawer is perfect for our cold drinks and just love that it gives us the option to treat it as a another freezer compartment. It’s quiet and just looks amazing in our kitchen. I would highly recommend this one if you’re looking for a fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Bad luck?
on September 10, 2023
Posted by: Bob2888
[This review was collected as part of a promotion.] Our refrigerator arrived with minor damage, was quickly replaced, unfortunately the replacement also was damaged. We’ll see how #3 looks…
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 13, 2023
Hi, Bob! We're disappointed to learn that this has been your experience with your refrigerator. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on manufacturing quality products, there are occasions when things may not go as they should. We want you to know that you, as a customer, matter to us, and we are going to do our best to assist you. If the issue will not be resolved by the replacement, please don't hesitate to reconnect with us so that we can properly address it. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will dive right in. -Rox
Written by a customer while visiting frigidaire.com