Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
352
4 Stars
73
3 Stars
11
2 Stars
4
1 Star
3
Customer Reviews for Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Significant upgrade!
on July 2, 2026
Posted by: Carol MN
[This review was collected as part of a promotion.] We are enjoying the flexibility and control this refrigerator/freezer offers. In all three zones, the temperature consistently remains where it was set. We love the flex drawer and have already used it in three different ways. Because this is a full size appliance, it has a ton of room inside, allowing for lots of organizational possibilities. The controls are fairly intuitive and easy to manipulate. Overall, this was a significant upgrade for us.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 3, 2026
Hi, Carol MN!
Thank you for sharing your wonderful feedback on your Frigidaire refrigerator. We’re thrilled to hear that it has been such a significant upgrade for your home.
It’s great to know you’re enjoying the consistent temperature control across all three zones, the versatility of the Flex Drawer, and the spacious interior with its many organizational possibilities. We’re also glad to hear the controls have been intuitive and easy to use.
We truly appreciate you taking the time to share your experience and are delighted that your new refrigerator is meeting your expectations. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Thank you for sharing your wonderful feedback on your Frigidaire refrigerator. We’re thrilled to hear that it has been such a significant upgrade for your home.
It’s great to know you’re enjoying the consistent temperature control across all three zones, the versatility of the Flex Drawer, and the spacious interior with its many organizational possibilities. We’re also glad to hear the controls have been intuitive and easy to use.
We truly appreciate you taking the time to share your experience and are delighted that your new refrigerator is meeting your expectations. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good value for the size and features
on July 1, 2026
Posted by: Steve603
[This review was collected as part of a promotion.] What I most like about this fridge are the various compartments. Yes, it is large, but it's laid out nicely with 3 doors to open up the cooling area. You dont have to open up every door if you only want one specific item.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 2, 2026
Hello Steve603!
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you’re enjoying your Frigidaire 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator.
It’s great to know that you appreciate the thoughtful layout and the multiple compartments. We're especially pleased that the four-door design makes it convenient to access the items you need without opening the entire refrigerator, helping to enhance both organization and everyday convenience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your refrigerator for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you’re enjoying your Frigidaire 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator.
It’s great to know that you appreciate the thoughtful layout and the multiple compartments. We're especially pleased that the four-door design makes it convenient to access the items you need without opening the entire refrigerator, helping to enhance both organization and everyday convenience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire. We truly appreciate your support and hope you continue to enjoy your refrigerator for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refrigerator but…
on June 24, 2026
Posted by: CL Gibson
[This review was collected as part of a promotion.] Nice but, VERY VERY Slow making Ice. Left door with the folding insulation strip closes mor difficulty than the right.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 29, 2026
Hi there. Thank you for taking the time to share your feedback. We're sorry to hear that your refrigerator is producing ice much more slowly than expected and that the left door is more difficult to close due to the folding insulation strip.
The slow ice production may be related to factors such as freezer temperature, water supply, or the ice maker settings, while the door closing issue could indicate that the mullion (folding insulation strip) needs adjustment or inspection.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
The slow ice production may be related to factors such as freezer temperature, water supply, or the ice maker settings, while the door closing issue could indicate that the mullion (folding insulation strip) needs adjustment or inspection.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
I’m loving my new fridge!
on June 19, 2026
Posted by: Marcie S
[This review was collected as part of a promotion.] This refrigerator is good looking and so spacious. I love the options for moving the shelves around and the drawer that can be used as a feeezer, fridge space, or wine cooler.
Response from frigidaire.comBy Chris, Online Outreach Specialist, June 19, 2026
Hello Valued Customer,
Thank you for your wonderful 5-star review! We're delighted to hear that you're enjoying the stylish design and spacious interior of your refrigerator. It's great to know that the adjustable shelving and versatile drawer have been valuable features for your needs, whether used as a freezer, refrigerator compartment, or wine cooler. We appreciate your feedback and are thrilled that you're happy with your purchase. Thank you for choosing our brand! If you have any questions or need assistance in the future, please feel free to contact us through live chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Thank you for your wonderful 5-star review! We're delighted to hear that you're enjoying the stylish design and spacious interior of your refrigerator. It's great to know that the adjustable shelving and versatile drawer have been valuable features for your needs, whether used as a freezer, refrigerator compartment, or wine cooler. We appreciate your feedback and are thrilled that you're happy with your purchase. Thank you for choosing our brand! If you have any questions or need assistance in the future, please feel free to contact us through live chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frig
on June 14, 2026
Posted by: RowdyScout
[This review was collected as part of a promotion.] Thrilled with my new frig! Love the many ways to better organize frig and freezer items. Previous Samsung was a disaster for me.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 17, 2026
Hi there. Thank you for sharing your experience! We're thrilled to hear that you're loving your new Frigidaire refrigerator and the flexible organization options for both the fridge and freezer. It’s great to know that the design and storage features are helping make your daily routine easier. We appreciate you choosing Frigidaire and hope you continue to enjoy your new refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire gallery four-door
on June 11, 2026
Posted by: Pjr10
[This review was collected as part of a promotion.] I’m very pleased with my new refrigerator. It has a couple features that I didn’t remember seeing in the store thec two bottom drawers once you open them and then shut the handle lights up that stays on for a minute, the ice cubes are small and they’re in the shape of a pyramid. It’s too bad you didn’t get an ice scoop with it. Also, in the refrigerator there’s two drawers called snack zone I don’t find that very helpful. I wish they would’ve made that into a cheese and luncheon meat draw. Overall Im ever satisfied.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 15, 2026
Hi, Pjr10! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re delighted to hear you’re very pleased with your purchase and enjoying some of the unique features, such as the illuminated drawer handles and ice maker design.
We also appreciate your thoughtful suggestions regarding an ice scoop and the SnackZone drawers. Feedback like yours helps us better understand what features customers find most valuable, and we’ll be sure to share your comments with our product team for review.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
We also appreciate your thoughtful suggestions regarding an ice scoop and the SnackZone drawers. Feedback like yours helps us better understand what features customers find most valuable, and we’ll be sure to share your comments with our product team for review.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Expensive but Worth It!
on June 7, 2026
Posted by: Napolitan
[This review was collected as part of a promotion.] The fridge is huge and working very well. It is probably a little bigger than what my wife and I need but we will be putting it to good use. I will say that the “user guide” does not help with installation at all. You guys did not even tell us where to put any of the vents or filters, you just left us on our own for that one. Other than that, it has been working great.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 8, 2026
Hello Napolitan!
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire Gallery 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator. We’re glad to hear that the refrigerator is performing well and that you’re finding the spacious capacity useful for your household needs. It’s great to know it’s working as expected and serving you well so far. We also appreciate you taking the time to share your concerns regarding the user guide and installation information. We understand how important clear setup instructions are, especially when it comes to components like vents and filters. Your feedback is very helpful and will be shared with our product and documentation teams as we continue working to improve our user experience and support materials.
We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire Gallery 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator. We’re glad to hear that the refrigerator is performing well and that you’re finding the spacious capacity useful for your household needs. It’s great to know it’s working as expected and serving you well so far. We also appreciate you taking the time to share your concerns regarding the user guide and installation information. We understand how important clear setup instructions are, especially when it comes to components like vents and filters. Your feedback is very helpful and will be shared with our product and documentation teams as we continue working to improve our user experience and support materials.
We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 7, 2026
Posted by: LindaNewton
[This review was collected as part of a promotion.] So spacious! Love that there is no water or ice in the doors taking up the space inside the refrigerator. Love where the water is.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 9, 2026
Hi, LindaNewton! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re so glad to hear you’re enjoying the spacious design and appreciating how the in-door layout helps maximize interior space while keeping everything convenient and well organized.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’ll be happy to help.
-Rox.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’ll be happy to help.
-Rox.
Written by a customer while visiting frigidaire.com