Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.8
(408 Reviews)
Rating breakdown 408 reviews
5 Stars
331
4 Stars
62
3 Stars
9
2 Stars
3
1 Star
3
Customer Reviews for Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Best brand of appliances
on April 4, 2026
Posted by: Stainless steel double
[This review was collected as part of a promotion.] I couldn’t be happier with this Frigidaire refrigerator. From the moment it was installed, it’s been running smooth, quiet, and extremely efficient. The cooling is consistent throughout—no warm spots—and it keeps everything fresh way longer than my previous fridge.
The layout is very well designed. Plenty of space, adjustable shelves, and the drawers glide smoothly without feeling cheap. The freezer also holds a lot more than expected and keeps items perfectly frozen without ice buildup.
What really stands out is the reliability. Frigidaire has always been a solid brand, and this fridge proves it. It looks great in the kitchen, has a clean modern design, and the stainless steel finish is easy to maintain.
If you’re looking for something dependable, affordable, and built to last, this is definitely a great choice. I would recommend Frigidaire to anyone who wants quality without overpaying.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 7, 2026
Hi there. We’re thrilled to hear that your Frigidaire refrigerator has exceeded your expectations! It’s wonderful that it’s running smoothly, quietly, and efficiently, while keeping everything fresh and evenly cooled. We’re glad the thoughtful layout, adjustable shelves, and generous freezer space are making a difference in your daily use.
Thank you for highlighting the reliability, modern design, and ease of maintenance—your detailed feedback perfectly captures what we strive for in our products. We appreciate your recommendation and are so happy to have earned your trust!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for highlighting the reliability, modern design, and ease of maintenance—your detailed feedback perfectly captures what we strive for in our products. We appreciate your recommendation and are so happy to have earned your trust!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge
on April 18, 2026
Posted by: WTDB
[This review was collected as part of a promotion.] Love how spacious it is as well as how far the drawers extend
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 21, 2026
Hi WTDB, thank you for your feedback!
We’re happy to hear you’re enjoying the spacious design and the way the drawers fully extend. It’s great to know those features are making the refrigerator easier and more convenient to use.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
— Maico
We’re happy to hear you’re enjoying the spacious design and the way the drawers fully extend. It’s great to know those features are making the refrigerator easier and more convenient to use.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
— Maico
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor design
on April 23, 2026
Posted by: Soccamomma
Where shall I begin. 1 year old freezer had the seals fail and warning buzzer kept going off for high temps. had to put a heavy box in front to keep freezer door closed. Ice holder terrible design where you have to scoop ice to the back (open slot design) and then it falls through to the floor underneath. Poor shelf design, one shelf you cannot get anything larger than an egg carton on and isn't flexible. NO shelf will hold tall pop bottles. Convertible freezer/fridge drawer freezes everything in the condiment drawer if it is closed. Other than than all these things great (LOL) fridge.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 24, 2026
Hi Soccamomma, thank you for sharing your experience—we’re sorry to hear about the issues you’ve encountered with your refrigerator.
We understand how frustrating this must be, especially with concerns around door sealing, temperature alerts, and storage design. For the door seal, we recommend checking for any debris or gaps along the gasket and ensuring the door is closing fully without obstruction. If the seal appears loose or damaged, it may need adjustment or replacement. For the temperature warning, confirming that the unit is level and that vents inside the fridge/freezer are not blocked can help maintain proper airflow.
Regarding storage concerns, adjusting shelf positions where possible and avoiding overpacking certain compartments—especially convertible drawers—may help prevent unintended freezing or limited space issues.
If you’d like further assistance or to have your unit reviewed in more detail, we recommend connecting with our support team through live chat at Frigidaire.com or by calling 1-800-374-4432, available Monday through Friday from 8:30 AM to 8:00 PM ET.
We appreciate your feedback and the opportunity to help improve your experience.
— Reed
We understand how frustrating this must be, especially with concerns around door sealing, temperature alerts, and storage design. For the door seal, we recommend checking for any debris or gaps along the gasket and ensuring the door is closing fully without obstruction. If the seal appears loose or damaged, it may need adjustment or replacement. For the temperature warning, confirming that the unit is level and that vents inside the fridge/freezer are not blocked can help maintain proper airflow.
Regarding storage concerns, adjusting shelf positions where possible and avoiding overpacking certain compartments—especially convertible drawers—may help prevent unintended freezing or limited space issues.
If you’d like further assistance or to have your unit reviewed in more detail, we recommend connecting with our support team through live chat at Frigidaire.com or by calling 1-800-374-4432, available Monday through Friday from 8:30 AM to 8:00 PM ET.
We appreciate your feedback and the opportunity to help improve your experience.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on April 23, 2026
Posted by: cmiller49
[This review was collected as part of a promotion.] We have had the fridge close to a month now. The space inside both the fridge and freezer are great. We are currently using the flex drawer as additional freezer space and it is nice to have that flexibility. The ice maker is a little slow, maybe three trays per day of only 10 cubes. I had to purchase a bag of ice to get us started and I assume we’ll have to do that anytime we fill coolers during the summer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 27, 2026
Thank you for sharing your experience—we’re glad to hear you’re enjoying the storage space in your 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator and finding the Flex Drawer useful for added freezer capacity.
Regarding the ice production, what you’re describing can be fairly typical, especially during the initial period of use or after installation. Ice makers in this style of refrigerator generally:
Take 24–48 hours to reach full production capacity
Produce ice gradually as the freezer stabilizes at the proper temperature
Generate a limited number of cycles per day (which can vary based on settings and usage conditions)
A few factors that can also affect ice production speed include:
Freezer temperature setting (optimal is typically around 0°F / -18°C)
Frequency of door openings
Whether the ice bin is fully seated and not obstructed
Initial startup phase after installation or reset
If you continue to see slower-than-expected production after the unit has fully stabilized, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Regarding the ice production, what you’re describing can be fairly typical, especially during the initial period of use or after installation. Ice makers in this style of refrigerator generally:
Take 24–48 hours to reach full production capacity
Produce ice gradually as the freezer stabilizes at the proper temperature
Generate a limited number of cycles per day (which can vary based on settings and usage conditions)
A few factors that can also affect ice production speed include:
Freezer temperature setting (optimal is typically around 0°F / -18°C)
Frequency of door openings
Whether the ice bin is fully seated and not obstructed
Initial startup phase after installation or reset
If you continue to see slower-than-expected production after the unit has fully stabilized, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 24, 2026
Posted by: Roxwill48
[This review was collected as part of a promotion.] Love my new refrigerator. It’s spacious and I love the extra drawer. Definitely a great buy
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 24, 2026
Thank you for your wonderful feedback! We're so glad you're enjoying the spacious design and the extra drawer. Great choice! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!
on April 29, 2026
Posted by: Librarylady26
[This review was collected as part of a promotion.] We researched quite a bit before making our purchase & finally decided on this model. Absolutely love it!! The versatility of the flex drawer is wonderful feature. The bins in the doors sliding from side to side make changing storage a breeze. So pleased with our purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 30, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that your research led you to this model and that you’re absolutely loving it. It’s great to know the flex drawer is working well for your needs and that the adjustable door bins are making organization easier and more convenient.
We truly appreciate your kind words and are happy to hear you’re so pleased with your purchase. We hope your refrigerator continues to provide the versatility and performance you were looking for for years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
We truly appreciate your kind words and are happy to hear you’re so pleased with your purchase. We hope your refrigerator continues to provide the versatility and performance you were looking for for years to come. If you ever have any questions or need assistance, you can reach us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM to 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice unit. Terrible Ice Maker
on May 5, 2026
Posted by: IronbridgeMan
One of the main reasons we bought this unit was for the ice maker. To our surprise the amount of ice it makes is incredibly slow even if we use freezer boost. We can make more ice in trays manually 10 fold. It barely makes enough for a couple of cold drinks in a day.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 8, 2026
Hi IronbridgeMan,
Thank you for bringing this to our attention. We understand how disappointing it can be when the ice maker is not producing the amount of ice you expected from your refrigerator model GRMN2872AF.
For basic troubleshooting, please make sure the refrigerator is properly connected to a water supply, the water valve is fully open, and the water filter is correctly installed. We also recommend confirming the freezer temperature is set between 0°F and 5°F, as warmer temperatures can reduce ice production. Keep in mind that after installation or heavy ice usage, the unit may take 24–48 hours to reach full ice-making capacity, even when using the freezer boost feature.
If the issue continues after these checks, please reach out to our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, so we can further assist you.
— Reed
Thank you for bringing this to our attention. We understand how disappointing it can be when the ice maker is not producing the amount of ice you expected from your refrigerator model GRMN2872AF.
For basic troubleshooting, please make sure the refrigerator is properly connected to a water supply, the water valve is fully open, and the water filter is correctly installed. We also recommend confirming the freezer temperature is set between 0°F and 5°F, as warmer temperatures can reduce ice production. Keep in mind that after installation or heavy ice usage, the unit may take 24–48 hours to reach full ice-making capacity, even when using the freezer boost feature.
If the issue continues after these checks, please reach out to our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, so we can further assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
I like the new refrigerator
on May 8, 2026
Posted by: Eastsidewilly
[This review was collected as part of a promotion.] We recently purchased a new refrigerator and this one has some options I was familiar with. For starters, the ice maker is inside the freezer which means I don’t have the ice maker taking up room in the refrigerator space. I didn’t realize how much space the external ice dispenser took up. I also have a drawer in between the freezer and refrigerator that can be adjusted to freezer temps for extra freezer space or refrigerator temp for extra fridge space or it can be set in the 40’s to be used as beverage cooler. I obviously held onto my old refrigerator too long if these are “new” features for me but I am so far enjoying the extra space and the extra temp controlable drawer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 12, 2026
Hello Eastsidewilly, and thank you for sharing your feedback!
We’re glad to hear you’re enjoying your new refrigerator and discovering the convenience of its design features. Having the ice maker located in the freezer is indeed intended to help maximize refrigerator space, and we’re happy to know you’ve noticed the difference it makes. It’s also great to hear you’re making use of the adjustable temperature drawer. Being able to customize it for extra freezer space, refrigeration, or beverage cooling is one of the features designed to add flexibility to your storage needs.
We appreciate you taking the time to share your experience and are glad the added space and control are working well for you so far.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re glad to hear you’re enjoying your new refrigerator and discovering the convenience of its design features. Having the ice maker located in the freezer is indeed intended to help maximize refrigerator space, and we’re happy to know you’ve noticed the difference it makes. It’s also great to hear you’re making use of the adjustable temperature drawer. Being able to customize it for extra freezer space, refrigeration, or beverage cooling is one of the features designed to add flexibility to your storage needs.
We appreciate you taking the time to share your experience and are glad the added space and control are working well for you so far.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com