Customer reviews from frigidaire.com
Frigidaire - Gallery 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.8
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
313
4 Stars
61
3 Stars
7
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - Gallery 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Much better
on February 23, 2026
Posted by: Chas2026
This is a replacement refrigerator for an identical model that began failing some eight months from delivery and required two compressor replacements and four months of no ice, freezer completely useless and refrigerator barely maintaining 40 degrees. While the previous Frigidaire was a total disappointment and very frustrating to have to go four months without being usable, the new replacement appears to be operating well (after 1.5 months). We like the features of this refrigerator and are very happy Frigidaire replaced the first one.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 25, 2026
Hi there. We’re very sorry for the frustration and inconvenience you experienced with your original refrigerator. We understand how difficult it must have been to go without full functionality for several months. We’re glad we were able to provide a replacement and that your new refrigerator is operating well so far. Thank you for your patience and for continuing to choose Frigidaire—we truly appreciate your feedback.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very good Design and Features
on February 25, 2026
Posted by: cormip
[This review was collected as part of a promotion.] Very flexible interior, great features. Runs quiet and looks good!
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 27, 2026
Hi cormip,
Thank you for sharing your feedback! We’re delighted to hear you’re enjoying the flexible interior, great features, quiet operation, and attractive design. It’s wonderful to know your appliance is performing well and looking great in your home.
If you ever have questions about features, settings, or care tips to keep it performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you for sharing your feedback! We’re delighted to hear you’re enjoying the flexible interior, great features, quiet operation, and attractive design. It’s wonderful to know your appliance is performing well and looking great in your home.
If you ever have questions about features, settings, or care tips to keep it performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good so far!
on March 4, 2026
Posted by: Lakeville MN
[This review was collected as part of a promotion.] Love the frig. Only down fall which I’ve chosen to over look is the noise the small frig drawer makes when pulled out. I noticed it at the dealer & they said it was just a loose piece yet my new appliance made the same noise. I didn’t want the water dispenser on the outside & 99% of the models w/ the interior dispenser were sooo cheap looking. Love love love the dispenser on the inner side of the door. Quality look, quality operation. Had to get use to scooping my own ice but that’s working out fine as well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 5, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you love your refrigerator, especially the interior water dispenser and the overall quality and design. It’s great to know that scooping ice is working out well for you and that the appliance fits your preferences.
We also appreciate your note about the small drawer noise. Even though it’s a minor issue, your feedback helps us understand how we can continue to improve our products.
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your refrigerator is providing the functionality and quality you were looking for! — Maria
We also appreciate your note about the small drawer noise. Even though it’s a minor issue, your feedback helps us understand how we can continue to improve our products.
If you ever have questions or need assistance with your refrigerator, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
Thank you again for choosing Frigidaire. We’re delighted your refrigerator is providing the functionality and quality you were looking for! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Will it keep working?
on March 4, 2026
Posted by: Ed760
[This review was collected as part of a promotion.] If asked a few days earlier I would have been more confident in this fridge but yesterday it started making a very loud noise. It was so loud you would have to shout to hear someone trying to talk. We thought about unplugging it to not go nuts listening to it. After about 24 hours it stooped making the noise. It was not a steady noise but started about every 10 minutes and did it for 5 minutes or so. We do love the way it’s laid out. This fridge is smaller than our last one but we can get more in it. It’s not as pretty as our old Samsung but it stays cleaner looking. If this will keep running for a good number of years we will be happy but I am worried about the noise it was making.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 9, 2026
Hi there. Thank you for sharing your experience with your refrigerator. We’re glad to hear that you enjoy the layout and storage capacity, as well as how easy it is to keep clean. We understand your concern regarding the loud noise you experienced—it’s not typical for our refrigerators to operate this way. It’s possible the sound was due to the compressor or defrost cycle, which can occasionally be louder during initial use. We recommend monitoring it, and if it recurs or persists, please contact our support team so we can ensure everything is functioning properly. Your satisfaction and peace of mind are very important to us.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 6, 2026
Posted by: Janeric55
[This review was collected as part of a promotion.] Love the space and configuration of the shelves in the refrigerator. The pull-out drawer is great for snacks and drinks. I have so much space, that I can't fill it!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 9, 2026
Thank you for sharing your feedback!
We’re thrilled to hear that your 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator is providing ample space and a convenient shelf configuration. It’s great that the pull-out drawer is perfect for snacks and drinks and that you have plenty of room for all your items.
We hope it continues to offer excellent storage, organization, and reliable performance for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re thrilled to hear that your 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator is providing ample space and a convenient shelf configuration. It’s great that the pull-out drawer is perfect for snacks and drinks and that you have plenty of room for all your items.
We hope it continues to offer excellent storage, organization, and reliable performance for years to come! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on March 7, 2026
Posted by: Tracy8
[This review was collected as part of a promotion.] I researched for several days for a fridge when our old one gasped it's last breath. I decided on this one because it checked all the boxes. Fingerprint proof, check. No water or ice dispenser on the outside door, check. Large enough to hold all my condiments, check. Yes, I have a fridge full of condiments and a little bit of food. Middle drawer for husbands beer, check. Icemaker in freezer where it belongs, check. The water on the edge of the left door was an adjustment, but having used it for a while, I can't imagine it not being there. And, lastly, it keeps stuff cold.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 10, 2026
Hi Tracy8! Thank you for sharing your detailed review! We’re so glad to hear that your new fridge has checked all the boxes for you—from being fingerprint-proof and having ample storage, to the convenient middle drawer and properly placed icemaker.
It’s great to know that the water adjustment on the left door has become a helpful feature and that, most importantly, the fridge keeps everything cold. We truly appreciate you taking the time to share your experience and are happy it’s meeting your needs so well.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know that the water adjustment on the left door has become a helpful feature and that, most importantly, the fridge keeps everything cold. We truly appreciate you taking the time to share your experience and are happy it’s meeting your needs so well.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
In love
on March 9, 2026
Posted by: MinahB
[This review was collected as part of a promotion.] I love my refrigerator and the other appliances I brought.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 12, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that you love your refrigerator and the other appliances you purchased. We truly appreciate you choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good.
on March 12, 2026
Posted by: Happy and you know it
[This review was collected as part of a promotion.] I am very pleased with the overall function of this refrigerator. I really enjoy the middle drawer that is flexible for whatever I need it to be used for temperature wise. Very convenient. I also like the reversible drawer in the upper compartment. So far I am very pleased.
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 13, 2026
Thank you for your feedback! We’re glad to hear that you’re enjoying the flexible middle drawer and reversible upper drawer in your refrigerator. It’s great to know these features are making your daily use more convenient! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com