Customer reviews from frigidaire.com
Frigidaire - Gallery 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.8
(365 Reviews)
Rating breakdown 365 reviews
5 Stars
296
4 Stars
58
3 Stars
7
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - Gallery 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
GRMN2872AF
on January 30, 2026
Posted by: Fort Worth GRMN2872AF
[This review was collected as part of a promotion.] We’ve had our Frigidaire GRMN2872AF for a week. We absolutely love it!
Highlights: Normal operation is very quiet, Interior lighting is bright, Love the water dispenser in the right door jam, Spacious upper, middle, and lower zones, Really like the middle drawer, The doors, drawers, etc. feel sturdy, and Overall reviews were positive (I concur).
Lowlight: The snack drawers are a bit flimsy and compartments small, but innovative idea!
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 30, 2026
Dear Valued Customer!
Thank you for taking the time to share such detailed feedback about your Frigidaire Gallery 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator (model GRMN2872AF). We’re thrilled to hear how much you’re enjoying it and that its quiet operation, bright interior lighting, sturdy design, and spacious layout are working so well for you.
We’re especially glad to know you’re loving the water dispenser and the versatility of the middle drawer—it’s great to hear those features are making a positive difference in your daily use.
We also appreciate your honest feedback regarding the snack drawers. While they are designed to be lightweight and space-efficient, we understand your perspective, and your comments will be shared with our product team as we continue to refine future designs.
Thank you again for choosing Frigidaire and for sharing your experience. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for taking the time to share such detailed feedback about your Frigidaire Gallery 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator (model GRMN2872AF). We’re thrilled to hear how much you’re enjoying it and that its quiet operation, bright interior lighting, sturdy design, and spacious layout are working so well for you.
We’re especially glad to know you’re loving the water dispenser and the versatility of the middle drawer—it’s great to hear those features are making a positive difference in your daily use.
We also appreciate your honest feedback regarding the snack drawers. While they are designed to be lightweight and space-efficient, we understand your perspective, and your comments will be shared with our product team as we continue to refine future designs.
Thank you again for choosing Frigidaire and for sharing your experience. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
A good Fridge
on February 9, 2026
Posted by: LBrohammer
[This review was collected as part of a promotion.] We like it. It is keeping temp properly and has some nice features. The drawer that can be either refrigerated or frozen is great. There seems to be a lot of space in the lower freezer drawer, and I like that the refrigerator is split unevenly. My only complaint is that the refrigerator light is inadequate.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 10, 2026
Hi there! Thank you for sharing your feedback! We’re glad to hear that your refrigerator is keeping the right temperature and that you’re enjoying features like the convertible drawer and spacious freezer. We appreciate your note about the light — feedback like this helps our team continue improving our products.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
Slow ice
on February 12, 2026
Posted by: StaceyR24
[This review was collected as part of a promotion.] The fridge is amazing and spacious however the ice machine is SLOW and does not hold much ice.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 13, 2026
Hi Stacey! Thank you for sharing your feedback. We’re so glad to hear that you’re enjoying the spacious design of your refrigerator — that’s wonderful to hear.
At the same time, I’m sorry the ice maker hasn’t met your expectations. We understand how important a steady and sufficient ice supply can be, especially for busy households. Ice makers are designed to produce ice in cycles, which can sometimes feel slower than expected, and the storage bin capacity may be smaller than some customers prefer.
If you haven’t already, you may want to ensure the freezer temperature is set to the recommended setting, as that can impact ice production speed. Also, making sure the ice bin is properly seated and that the water line has strong flow can help optimize performance.
If the ice production seems unusually slow or significantly below what’s outlined in your owner’s manual, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
At the same time, I’m sorry the ice maker hasn’t met your expectations. We understand how important a steady and sufficient ice supply can be, especially for busy households. Ice makers are designed to produce ice in cycles, which can sometimes feel slower than expected, and the storage bin capacity may be smaller than some customers prefer.
If you haven’t already, you may want to ensure the freezer temperature is set to the recommended setting, as that can impact ice production speed. Also, making sure the ice bin is properly seated and that the water line has strong flow can help optimize performance.
If the ice production seems unusually slow or significantly below what’s outlined in your owner’s manual, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge!
on February 13, 2026
Posted by: JC65
[This review was collected as part of a promotion.] I love this fridge! The two doors provide great access, and it's deep enough to load lots of food. The first drawer can be used for different purposes, which is great. This is the first time I have a fridge with the freezer on the bottom, and I'm really liking it. It's out of the way but easily accessible. I like that the ice cube tray is tucked away but also easily accessible. I'm very pleased with this purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 16, 2026
Thank you so much for sharing your experience! We’re thrilled to hear how much you’re enjoying your new refrigerator. It’s wonderful to know that the dual doors and spacious interior are making it easy to store and access your food, and that the flexible first drawer is helping you organize items exactly how you need.
We’re especially glad to hear that the bottom freezer design is working well for you, keeping items out of the way while remaining easy to reach. It’s also great that the ice cube tray is conveniently located yet unobtrusive. Features like these are designed to make your daily routines easier and more enjoyable, and it’s rewarding to know they’re having a positive impact in your home.
If you ever have questions, need assistance, or want tips on getting the most out of your refrigerator, our team is always ready to help. You can connect with us through Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Maria
We’re especially glad to hear that the bottom freezer design is working well for you, keeping items out of the way while remaining easy to reach. It’s also great that the ice cube tray is conveniently located yet unobtrusive. Features like these are designed to make your daily routines easier and more enjoyable, and it’s rewarding to know they’re having a positive impact in your home.
If you ever have questions, need assistance, or want tips on getting the most out of your refrigerator, our team is always ready to help. You can connect with us through Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid flexibility
on February 15, 2026
Posted by: cormip
[This review was collected as part of a promotion.] Overall a solid choice qith strong features. However, the left door latching and the drawers could close more smoothly. It's easy to miss fully latching them closed.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 17, 2026
Hi there! Thank you for taking the time to share such thoughtful feedback.
We’re glad to hear that you’re enjoying the strong features and overall performance of your refrigerator from Frigidaire. That means a great deal to us.
We also truly appreciate you pointing out the concerns with the left door latching and the drawer glide. We understand how important it is for doors and drawers to close smoothly and securely—especially since it’s not always obvious if they haven’t fully latched. Your comments are valuable, and we’ll be sure to share them with our product team for review.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re glad to hear that you’re enjoying the strong features and overall performance of your refrigerator from Frigidaire. That means a great deal to us.
We also truly appreciate you pointing out the concerns with the left door latching and the drawer glide. We understand how important it is for doors and drawers to close smoothly and securely—especially since it’s not always obvious if they haven’t fully latched. Your comments are valuable, and we’ll be sure to share them with our product team for review.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com