Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(433 Reviews)
Rating breakdown 433 reviews
5 Stars
347
4 Stars
69
3 Stars
10
2 Stars
4
1 Star
3
Customer Reviews for Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Nice refrigerator but…
on June 24, 2026
Posted by: CL Gibson
[This review was collected as part of a promotion.] Nice but, VERY VERY Slow making Ice. Left door with the folding insulation strip closes mor difficulty than the right.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 29, 2026
Hi there. Thank you for taking the time to share your feedback. We're sorry to hear that your refrigerator is producing ice much more slowly than expected and that the left door is more difficult to close due to the folding insulation strip.
The slow ice production may be related to factors such as freezer temperature, water supply, or the ice maker settings, while the door closing issue could indicate that the mullion (folding insulation strip) needs adjustment or inspection.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
The slow ice production may be related to factors such as freezer temperature, water supply, or the ice maker settings, while the door closing issue could indicate that the mullion (folding insulation strip) needs adjustment or inspection.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
I’m loving my new fridge!
on June 19, 2026
Posted by: Marcie S
[This review was collected as part of a promotion.] This refrigerator is good looking and so spacious. I love the options for moving the shelves around and the drawer that can be used as a feeezer, fridge space, or wine cooler.
Response from frigidaire.comBy Chris, Online Outreach Specialist, June 19, 2026
Hello Valued Customer,
Thank you for your wonderful 5-star review! We're delighted to hear that you're enjoying the stylish design and spacious interior of your refrigerator. It's great to know that the adjustable shelving and versatile drawer have been valuable features for your needs, whether used as a freezer, refrigerator compartment, or wine cooler. We appreciate your feedback and are thrilled that you're happy with your purchase. Thank you for choosing our brand! If you have any questions or need assistance in the future, please feel free to contact us through live chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Thank you for your wonderful 5-star review! We're delighted to hear that you're enjoying the stylish design and spacious interior of your refrigerator. It's great to know that the adjustable shelving and versatile drawer have been valuable features for your needs, whether used as a freezer, refrigerator compartment, or wine cooler. We appreciate your feedback and are thrilled that you're happy with your purchase. Thank you for choosing our brand! If you have any questions or need assistance in the future, please feel free to contact us through live chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be glad to help.
Kind regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frig
on June 14, 2026
Posted by: RowdyScout
[This review was collected as part of a promotion.] Thrilled with my new frig! Love the many ways to better organize frig and freezer items. Previous Samsung was a disaster for me.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 17, 2026
Hi there. Thank you for sharing your experience! We're thrilled to hear that you're loving your new Frigidaire refrigerator and the flexible organization options for both the fridge and freezer. It’s great to know that the design and storage features are helping make your daily routine easier. We appreciate you choosing Frigidaire and hope you continue to enjoy your new refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire gallery four-door
on June 11, 2026
Posted by: Pjr10
[This review was collected as part of a promotion.] I’m very pleased with my new refrigerator. It has a couple features that I didn’t remember seeing in the store thec two bottom drawers once you open them and then shut the handle lights up that stays on for a minute, the ice cubes are small and they’re in the shape of a pyramid. It’s too bad you didn’t get an ice scoop with it. Also, in the refrigerator there’s two drawers called snack zone I don’t find that very helpful. I wish they would’ve made that into a cheese and luncheon meat draw. Overall Im ever satisfied.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 15, 2026
Hi, Pjr10! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re delighted to hear you’re very pleased with your purchase and enjoying some of the unique features, such as the illuminated drawer handles and ice maker design.
We also appreciate your thoughtful suggestions regarding an ice scoop and the SnackZone drawers. Feedback like yours helps us better understand what features customers find most valuable, and we’ll be sure to share your comments with our product team for review.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
We also appreciate your thoughtful suggestions regarding an ice scoop and the SnackZone drawers. Feedback like yours helps us better understand what features customers find most valuable, and we’ll be sure to share your comments with our product team for review.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Expensive but Worth It!
on June 7, 2026
Posted by: Napolitan
[This review was collected as part of a promotion.] The fridge is huge and working very well. It is probably a little bigger than what my wife and I need but we will be putting it to good use. I will say that the “user guide” does not help with installation at all. You guys did not even tell us where to put any of the vents or filters, you just left us on our own for that one. Other than that, it has been working great.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 8, 2026
Hello Napolitan!
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire Gallery 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator. We’re glad to hear that the refrigerator is performing well and that you’re finding the spacious capacity useful for your household needs. It’s great to know it’s working as expected and serving you well so far. We also appreciate you taking the time to share your concerns regarding the user guide and installation information. We understand how important clear setup instructions are, especially when it comes to components like vents and filters. Your feedback is very helpful and will be shared with our product and documentation teams as we continue working to improve our user experience and support materials.
We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire Gallery 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator. We’re glad to hear that the refrigerator is performing well and that you’re finding the spacious capacity useful for your household needs. It’s great to know it’s working as expected and serving you well so far. We also appreciate you taking the time to share your concerns regarding the user guide and installation information. We understand how important clear setup instructions are, especially when it comes to components like vents and filters. Your feedback is very helpful and will be shared with our product and documentation teams as we continue working to improve our user experience and support materials.
We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 7, 2026
Posted by: LindaNewton
[This review was collected as part of a promotion.] So spacious! Love that there is no water or ice in the doors taking up the space inside the refrigerator. Love where the water is.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 9, 2026
Hi, LindaNewton! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re so glad to hear you’re enjoying the spacious design and appreciating how the in-door layout helps maximize interior space while keeping everything convenient and well organized.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’ll be happy to help.
-Rox.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’ll be happy to help.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
3
First one lasted 12 months
on June 7, 2026
Posted by: JK987
[This review was collected as part of a promotion.] We loved our fridge but it only lasted 12 months. Luckily the dealer was able to have it replaced with a new one. The size and design is wonderful. Prior to purchase I could not find ANY brand/model that seemed like a reliable fridge so we bought a 2-year extended warranty. Nothing seems to be made like the models "back in the day". Hopefully this replacement will last much longer this time around.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 8, 2026
Hi JK987!
Thank you for taking the time to share your feedback. We are pleased to hear that you love the size and design of your refrigerator and that your dealer was able to assist with replacing the unit when issues arose.
At the same time, we are sorry to learn that your original refrigerator only lasted 12 months. We understand how disappointing that experience must have been, especially with such an important household appliance. We appreciate your candid comments regarding reliability and your decision to purchase extended warranty coverage for added peace of mind.
Thank you for giving Frigidaire another opportunity with the replacement unit. We sincerely hope it provides the dependable performance you expect for many years to come.
If you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback. We are pleased to hear that you love the size and design of your refrigerator and that your dealer was able to assist with replacing the unit when issues arose.
At the same time, we are sorry to learn that your original refrigerator only lasted 12 months. We understand how disappointing that experience must have been, especially with such an important household appliance. We appreciate your candid comments regarding reliability and your decision to purchase extended warranty coverage for added peace of mind.
Thank you for giving Frigidaire another opportunity with the replacement unit. We sincerely hope it provides the dependable performance you expect for many years to come.
If you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on May 28, 2026
Posted by: Shaggy25
[This review was collected as part of a promotion.] Tons of storage space. Separate cooling controls. Instrumentation very user friendly. Love when i put in the research on refrigerators and find out multiple times the products from Frigidaire are top self. Now I have to get the rest of the Gallery set!
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 29, 2026
Hi Shaggy25, thank you for sharing your feedback! We’re thrilled to hear you’re enjoying the generous storage space, separate cooling controls, and user-friendly design of your Frigidaire refrigerator. It’s also wonderful to know your research led you to Frigidaire and that your experience has met your expectations.
We love hearing that you’re considering expanding your kitchen with more Frigidaire Gallery appliances. It’s great to see everything come together as a coordinated set.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We love hearing that you’re considering expanding your kitchen with more Frigidaire Gallery appliances. It’s great to see everything come together as a coordinated set.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com