Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7 out of 5
4.7
(443 Reviews)
Open Ratings Snapshot
Rating breakdown 443 reviews
5 Stars
352
4 Stars
73
3 Stars
11
2 Stars
4
1 Star
3
Best Buy Privacy Policy
Customer Reviews for Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5 out of 5
5
on July 14, 2026
Posted by: GJN61
[This review was collected as part of a promotion.] Loving all the options on the refrigerator. It is souch larger than out last one. Finally have a working ice maker again.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 15, 2026
Hi GJN61!

Thank you for taking the time to share your wonderful feedback with us! We're thrilled to hear that you're loving the features and spacious design of your new Frigidaire refrigerator. It's great to know that the larger capacity and working ice maker have been valuable improvements for your home.

We truly appreciate your support of the Frigidaire brand. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Really nice fridge
on July 12, 2026
Posted by: Captainjack203
[This review was collected as part of a promotion.] All the bells and whistles in this baby. I like the deep drawers and good lighting the best. We’re hoping to be moving in to our new house next week so we’ll be learning more about it soon.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 13, 2026
Hi, Captainjack203! Thank you for your wonderful feedback! We're so glad to hear you're enjoying your new refrigerator, especially the spacious drawers and bright interior lighting. Congratulations on your upcoming move! We hope your Frigidaire refrigerator is a perfect addition to your new home and continues to impress you as you discover all of its features.

If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.

-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
So far, so good
on July 8, 2026
Posted by: gunshipgator
[This review was collected as part of a promotion.] Love this fridge for what our last (trial) on wasn't; bright, functional, with the ease of a drawer, which is hard to come by these days. Only had it a few weeks but so far, everything is pretty good. Don't love the spacing of the shelves in the right side. For tall stuff, we've got to slide the adjustable drawer insert back and that leaves a very short space between the two shelves on the right and nothing really fits there.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 9, 2026
Hi, Gunshipgator! Thank you for sharing your feedback on your Frigidaire refrigerator. We’re delighted to hear that it’s been a great fit so far and that you’re enjoying its bright interior, functional design, and convenient drawer layout.

We also appreciate your comments about the shelf configuration. We understand how having more flexibility for storing taller items would make organizing easier, and your feedback is valuable as we continue to improve our products.

Thank you for taking the time to share your experience. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.

-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on July 7, 2026
Posted by: DenoHampton
[This review was collected as part of a promotion.] The ice maker seem slow to fill the ice bin but other than that we are very happy so far with the refrigerator. Of course we have only had it for a week but so far we are happy.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 9, 2026
Hi DenoHampton!

Thank you for taking the time to share your feedback with us. We're glad to hear that you're happy with your new Frigidaire refrigerator overall.

We appreciate you letting us know about the ice maker taking longer than expected to fill the ice bin. Your comments are valuable and have been shared with the appropriate team for review.

If you need any assistance or have questions as you continue using your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great layout, tons of usable space, and the water actually tastes good
on July 7, 2026
Posted by: RiversideLee
[This review was collected as part of a promotion.] We bought this Frigidaire Gallery 4-door refrigerator mainly for the layout, and it has been a great choice. I didn’t realize it had an ice maker when we bought it, but there it was — surprise bonus. I was really focused on the internal water dispenser on the inside edge of the left door, which is actually weird but wonderful. You can fill water while the door is open, which works great when someone else is looking for food or there are two cooks in the kitchen.
The biggest win is the usable space. Tall bottles that used to have to lay sideways now stand upright. The smaller but deeper door shelves are a great design choice, and the fridge feels much more open than our old one. The water filtration also surprised me. The water and ice taste as good as the bottled water we used to buy, so we are finally done hauling cases of plastic bottles home.
We love the snack drawers for Yakult probiotic drinks, individually wrapped cheese snacks, and olive packs. They are a little narrow for bigger hands, but I like that they don’t go all the way back because things don’t disappear forever. Freezer space is also strong. My only freezer improvement would be adding a second adjustable divider so bags of frozen vegetables and meal-prep items could be lined up even cleaner.
My only real complaint is the door handles. The lower grips on the French doors are useful, but the main handles get dirty easier, so I find myself wiping them more than I want to. Overall, though, this fridge is easy to organize, has a ton of practical space, and fits how a real family actually uses a refrigerator. We even keep the top shelf mostly empty for airflow and use it for “today’s dinner,” which makes meal planning simple. Great fridge.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 9, 2026
Thank you for taking the time to share your detailed feedback. We are delighted to hear that you are enjoying your new refrigerator.

It’s wonderful to know that the thoughtful layout has been such a great fit for your family’s needs. We’re especially pleased to hear that the interior water dispenser, spacious design, deeper door bins, and flexible storage have made organizing your groceries easier. It’s also fantastic to know that the water filtration system has exceeded your expectations and eliminated the need for bottled water. We’re glad the snack drawers, freezer storage, and overall organization are making everyday meal planning more convenient. We also appreciate your comments regarding the freezer divider and the door handles. Customer feedback like yours is invaluable, as it helps us better understand how our products perform in everyday use, and we will be sure to share your suggestions with the appropriate teams for future consideration.

Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new Frigidaire Gallery refrigerator is fitting so well into your family's daily routine. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Works well
on July 7, 2026
Posted by: Todd_68
[This review was collected as part of a promotion.] The refrigerator works well. The layout of the refrigerator portion is such that it feels like we have so much more room than the last refrigerator we had. The freezer portion is kind of messy for us because we need to have a better plan. The fan is more noisy than expected, but I don’t think anything is wrong with it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 8, 2026
Hi there, Todd_68! Thank you for sharing your feedback with us! We’re glad to hear that your Frigidaire refrigerator is working well and that you’re enjoying the spacious layout of the refrigerator section. It’s great to know that the design has helped provide more room and improved storage compared to your previous refrigerator.

We appreciate your comments about the freezer organization and the fan noise. We understand that adjusting to a new layout can take some time, and we’re grateful for your feedback on the overall experience. Your comments help us continue improving our products and better understand what matters most to our customers.

Thank you for choosing Frigidaire. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very nice
on July 6, 2026
Posted by: KC new 26
[This review was collected as part of a promotion.] I love the extra drawer. Freezer space is great! I've only had it a few weeks. Seems great!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 7, 2026
Good day, KC new 26! Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your Frigidaire refrigerator and that the extra drawer and spacious freezer have been helpful features for your needs.

We’re glad to hear that your new refrigerator has been a great addition to your home so far. We appreciate you choosing Frigidaire and taking the time to share your experience with us.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you again, and we hope you continue to enjoy your refrigerator for years to come!

- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 4, 2026
Posted by: Gralmak
[This review was collected as part of a promotion.] I haven't finished getting a water supply to it, but I've really liked the space it offers. I like the adjustable shelves as well. The middle drawer is nice for having all the options.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 8, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator.

It’s wonderful to know that you are pleased with the spacious interior, adjustable shelves, and the versatility of the middle drawer. We’re glad these features are helping meet your storage needs, and we hope you continue to enjoy all of the refrigerator’s features once the water supply is connected. We strive to design appliances that provide flexibility, convenience, and reliable performance, and we’re thrilled that your new refrigerator is meeting your expectations.

Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
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