Customer reviews from frigidaire.com
Frigidaire - Gallery 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Stainless Steel
Average customer rating
4.8
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
217
4 Stars
40
3 Stars
5
2 Stars
1
1 Star
1
Customer Reviews for Frigidaire - Gallery 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Stainless Steel
Customer Rating
5
Great Refrigerator!
on May 30, 2024
Posted by: Newfridge1234
[This review was collected as part of a promotion.] This fridge is perfect for us. There is so much room in the fridge and the flex drawer. The freezer isn't huge but that is what we wanted as we have freezer in our garage. We love the ice maker being in the freezer where it belongs. We had a poor experience (with another brand) having the ice maker up in the refrigerator section so we specifically wanted one without. The ice is a great size too!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Gallery
on June 7, 2024
Posted by: Mika27
[This review was collected as part of a promotion.] Very good fridge! Love the flex drawer! The only issue that I’ve found is that I can’t fully push to fridge flush to the wall because that prevents it from making ice like it should.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 17, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] No problem so far. I think the filters should have already been installed instead of the customer having to do it but overall, so far so good. Ice machine makes a weird screaming noise for a few seconds when it’s either dropping ice or filling up water to freeze. It’s not a big deal though. We love the features and space this fridge has. Would highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So happy with my Frigidaire gallery refrigerator.
on July 15, 2024
Posted by: cncomiller
[This review was collected as part of a promotion.] It’s been probably 15 years since we had a new refrigerator. I really like the design of the French doors and the custom flex tent drawer. My only concern is that the snackzone Aren’t deep enough for our aren’t deep enough for our type of snacks.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge is great but icemaker not
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The refrigerator and freezer work well. Really like the snack drawers and the middle flex drawer. The ice maker is only producing 1-2 batches per day.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Would be a 5 star if...
on August 18, 2024
Posted by: Beelair
[This review was collected as part of a promotion.] Love the look and design of the fridge however, it makes very loud elk calling noises, mechanical hums and cracking/popping sounds. Purchased the fridge new in July 2024 so not sure if this is normal or not. Online says fridges will make noises but it just seems louder than it should be. If the noises weren't so frequent and so loud, this would be a 5 star review.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Working so far!
on August 20, 2024
Posted by: Nan2626
[This review was collected as part of a promotion.] Looks sleek! Ice maker is a little noisy...not the sounds the ice makes when they drop....but the mechanism,
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, August 21, 2024
Wow! Thank you for providing us with your review and for the wonderful feedback in regards to the visual appearance of the refrigerator. We are thrilled to learn that you considered our brand.
We would like to sincerely apologize for the disappointment and noises you've been hearing with the mechanism. Your new, high-efficiency unit may introduce unfamiliar sounds. These sounds normally indicate that your appliance is operating correctly. You may refer to page 34: Normal Operating Sounds of the complete owner's guide for more information: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A27727102en.pdf
However, if you believe that it is a sealed system failure, we can assist you with dispatching a technician to further diagnose your refrigerator. At your convenience, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
We would like to sincerely apologize for the disappointment and noises you've been hearing with the mechanism. Your new, high-efficiency unit may introduce unfamiliar sounds. These sounds normally indicate that your appliance is operating correctly. You may refer to page 34: Normal Operating Sounds of the complete owner's guide for more information: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A27727102en.pdf
However, if you believe that it is a sealed system failure, we can assist you with dispatching a technician to further diagnose your refrigerator. At your convenience, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great, roomy refrigerator, if you don’t need ice.
on August 26, 2024
Posted by: Jerry 73
We love our Frigidaire, EXCEPT for the ice maker! It originally worked great for 6 months, then it stopped making ice. We purchased it from our local dealer and we’ve had them out for 4 service calls. He’s replaced the ice maker to an upgrade one during one visit. Then he replaced the gasket around the freezer door on another visit. Still no ice! We love our dealer, by the way. But 3-4 months with no ice is ridiculous!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 27, 2024
Hi, Jerry. We really appreciate you taking the time to provide feedback. We are always concerned that every consumer has high-quality appliances in their homes. If a technician is still needed to check your unit, please contact us via live chat at Frigidaire.com or via phone at (800) 374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. and we'll be glad to help.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com