Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
352
4 Stars
73
3 Stars
11
2 Stars
4
1 Star
3
Customer Reviews for Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
My new Frigidaire
on September 18, 2026
Posted by: Rosealpine
[This review was collected as part of a promotion.] So spacioos! So well-arranged shelves and trays! I love it!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 21, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that you love your new refrigerator and are enjoying its spacious interior.
It’s wonderful to know that the shelves and trays are so well arranged and make it easy to organize everything. We truly appreciate you sharing your experience and are happy that your new appliance is working so well for your needs.
Thank you for choosing this appliance. We’re so happy to know you’re pleased with your new refrigerator and hope you continue to enjoy its space and convenient organization for years to come. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s wonderful to know that the shelves and trays are so well arranged and make it easy to organize everything. We truly appreciate you sharing your experience and are happy that your new appliance is working so well for your needs.
Thank you for choosing this appliance. We’re so happy to know you’re pleased with your new refrigerator and hope you continue to enjoy its space and convenient organization for years to come. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice maker is a serious disappointment
on September 15, 2026
Posted by: Speed25
We love the look, room and features of this model. One criticism is the narrow slot for the water dispenser is very difficult to cleanly get water into a “yeti” sized cup (its radius is too wide and doesn’t push the dispenser). When you do get it to work, it usually dribbles water down the fridge and onto the floor.
However, by far our biggest issue is the lack of ice production. We went through all the troubleshooting the manual described (water pressure, water filter, temperature, check line for kinks and leaks, etc.) to no avail. We tried the “Freeze Boost” button for multiple days in a row; it seemed to help a bit, but we learned all it does is temporarily lower the freezer temp by 5°. So we programmed the freezer 6° colder permanently. Still not good.
Finally, we called for a service tech. A very friendly and professional tech from Electrolux/Frigidaire just left. He confirmed all the troubleshooting we had done including checking the temp, which was a steady -6°. He left saying it is functioning as it should despite the lack of production (he saw what was there after 31 hours prior to his arrival). We have owned and still own multiple refrigerators and none produce ice this slowly. Attached picture of our total production after 31 hours.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 18, 2026
Hi Speed25!
Thank you for taking the time to share such detailed feedback about your refrigerator. We’re glad to hear you’re enjoying its design, spaciousness, and features, but we’re sorry that the water dispenser and ice production have been such a disappointment.
We understand how frustrating it is to go through troubleshooting and a service visit and still feel that your concerns haven’t been resolved. Your detailed comments are valuable and will be shared with the appropriate teams for review.
If you need further assistance with your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share such detailed feedback about your refrigerator. We’re glad to hear you’re enjoying its design, spaciousness, and features, but we’re sorry that the water dispenser and ice production have been such a disappointment.
We understand how frustrating it is to go through troubleshooting and a service visit and still feel that your concerns haven’t been resolved. Your detailed comments are valuable and will be shared with the appropriate teams for review.
If you need further assistance with your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ice Maker
on September 12, 2026
Posted by: Not good for Elderly
[This review was collected as part of a promotion.] The over all fridge has been great. The maker is a pain, I had to figure out how attach it to the top of the freezer, the off on switch is hidden and hard to find with out crawling in the freezer compartment.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 15, 2026
Hi valued customer, thank you for taking the time to share your detailed feedback. We’re glad to hear that your Frigidaire French door refrigerator has been performing well overall, but we’re sorry to hear about the difficulty you experienced with installing and locating the ice maker controls. We understand how frustrating it can be when important features are difficult to access or identify.
For assistance with the ice maker installation, on/off switch, or other refrigerator features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can provide guidance based on your specific model and help with any questions you may have.
— Reed
For assistance with the ice maker installation, on/off switch, or other refrigerator features, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can provide guidance based on your specific model and help with any questions you may have.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator Review
on September 10, 2026
Posted by: KK629
[This review was collected as part of a promotion.] We really like this refrigerator and the Frigidaire brand. We recommend this refrigerator!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 14, 2026
Good day, KK629! Thank you so much for your wonderful feedback! We’re delighted to hear that you really like your refrigerator and have had a positive experience with the Frigidaire brand. Your recommendation means a lot to us, and we truly appreciate you choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice and roomy
on August 28, 2026
Posted by: Miscrism
[This review was collected as part of a promotion.] We bought this refrigerator as part of a total kitchen remodel. We bought all Frigidaire gallery appliances. This refrigerator is so roomy I love the double doors and I especially love the extra middle drawer that can be either freezer or refrigerator. I also really like that. The water is on the inside edge of the door versus the front. We have hard water and if it were on the front of the fridge, I would have white build up all over the water dispenser overtime.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 28, 2026
Hi, Miscrism! Thank you so much for sharing your wonderful experience! We’re thrilled to hear that your new Frigidaire Gallery French-Door Refrigerator is a perfect fit for your kitchen remodel. It’s great to know you’re enjoying the spacious interior, double doors, and versatile middle drawer that can be used as either a refrigerator or freezer. We also love hearing that the inside-door water dispenser is helping you avoid the buildup you’ve experienced with hard water. We truly appreciate you choosing Frigidaire Gallery for your kitchen!
If you ever need assistance, please feel free to connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 am-8 pm EST. We’re always here to support you and help make your Frigidaire experience a great one! -Angel
If you ever need assistance, please feel free to connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 am-8 pm EST. We’re always here to support you and help make your Frigidaire experience a great one! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Needs a better ice maker
on August 20, 2026
Posted by: Doogiej
[This review was collected as part of a promotion.] I really like the refrigerator layout and space saving shelving. I do wish that the ice maker could do a better job of keeping up with ice demand
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 24, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re enjoying the refrigerator layout and space-saving shelving. We also appreciate your honest comments about the ice maker’s capacity. We understand how important reliable ice production can be, and your feedback is valuable as we continue to improve our products. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice size
on August 15, 2026
Posted by: Ash2002
[This review was collected as part of a promotion.] Nice size refrigerator. Exactly what I was looking for and it fits eveeything
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 18, 2026
Hello Ash2002, thank you for sharing your feedback! We’re so glad to hear that your Frigidaire refrigerator is the perfect size for your needs and that it fits everything you need. It’s wonderful to know you found exactly what you were looking for!
We truly appreciate you choosing Frigidaire and taking the time to share your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate you choosing Frigidaire and taking the time to share your experience with us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
2
Ice maker keeps falling off
on August 14, 2026
Posted by: Fl gal
[This review was collected as part of a promotion.] Like the refrigerator overall, but ice maker repeatedly falls off, now one of the clips that holds it in place is broken. It is only 6 months old!!! Poor quality and fastening method IMO.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 18, 2026
Good day, Fl gal! Thank you for sharing your experience and feedback on your appliance. We’re sorry to hear about the repeated issues with your ice maker, especially with the refrigerator being only six months old. We understand how frustrating it must be to have the ice maker repeatedly fall out and now have a broken retaining clip. We’re glad to hear you’re otherwise enjoying the refrigerator, but we agree that this is not the experience you should have with a new appliance.
As a troubleshooting step, please make sure the ice maker is fully seated in its mounting points and that the retaining clips are properly engaged. Avoid forcing the ice maker into place, particularly with a broken clip, as this could cause additional damage. Since one of the clips is broken and the ice maker has repeatedly come loose, we recommend having the mounting hardware inspected and replaced by an authorized service provider rather than continuing to reinstall it yourself.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
As a troubleshooting step, please make sure the ice maker is fully seated in its mounting points and that the retaining clips are properly engaged. Avoid forcing the ice maker into place, particularly with a broken clip, as this could cause additional damage. Since one of the clips is broken and the ice maker has repeatedly come loose, we recommend having the mounting hardware inspected and replaced by an authorized service provider rather than continuing to reinstall it yourself.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com