Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
352
4 Stars
73
3 Stars
11
2 Stars
4
1 Star
3
Customer Reviews for Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
2
Broken freezer
on November 3, 2025
Posted by: Annoyed customer 753
While it has a goods amount of space we have had multiple issues with it. One of which is conveniently just outside of warranty and it’s been impossible to get it resolved. We are going into the 4th week of not being able to use our freezer.
For an appliance that is so expensive I would expect it to work for well over a year before things start breaking.
For an appliance that is so expensive I would expect it to work for well over a year before things start breaking.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 5, 2025
Hi there! We’re truly sorry to hear about the difficulties you’ve experienced with your refrigerator and freezer. We understand how frustrating and disappointing it must be to face repeated issues — especially with an appliance that’s so important to your home and daily routine. You deserve a product that performs reliably for years to come, and we’re sorry that hasn’t been your experience.
Even though one of the issues may fall just outside of warranty, we’d like the opportunity to review your case and explore what options might still be available to help get your freezer working again. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Even though one of the issues may fall just outside of warranty, we’d like the opportunity to review your case and explore what options might still be available to help get your freezer working again. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 2, 2025
Posted by: teamFrigidare
[This review was collected as part of a promotion.] My family love this Refrigerator. It takes cares all our needs. the water in the door is a game changer. the middle area is my favorite. being able to set the temperature.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 4, 2025
We’re thrilled to hear your family is loving your new Frigidaire 27 Cu. Ft. 4-Door French Door Refrigerator! It’s wonderful that the water dispenser, middle compartment, and customizable temperatures are making a real difference in your kitchen. Thank you for sharing your experience and for choosing Frigidaire! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 1, 2025
Posted by: LA1234a
[This review was collected as part of a promotion.] This fridge is very efficient in space, ease of use and easy to keep clean. I like it a lot
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 4, 2025
We’re glad to hear that you find your fridge efficient in space, easy to use, and simple to keep clean. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 26, 2025
Posted by: Family25
[This review was collected as part of a promotion.] This is more then we could ask for. It has everything my house hold need. Lo everything the snacks department. The ice maker is a life save
And in door water is amazing
And in door water is amazing
Response from frigidaire.comBy Christian, Online Outreach Specialist, October 27, 2025
Thank you for your feedback! We’re thrilled to hear your refrigerator has everything your household needs, from the snacks section to the ice maker and in-door water. We hope it continues to make life easier and enjoyable for you! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 25, 2025
Posted by: Cleo41
[This review was collected as part of a promotion.] Love the fridge but the ice maker is not good. They have replaced it but it still produces hardly any ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 22, 2025
Posted by: Stefani675
[This review was collected as part of a promotion.] I LOVE how the water dispenser is inside the door hidden from my 2yr old and leaves the front door sleek and clean
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 24, 2025
Hello, Stefani675! We’re thrilled to hear that you’re loving the sleek design of your new Frigidaire refrigerator! The hidden interior water dispenser is such a smart feature — perfect for keeping little hands from exploring while maintaining that clean, modern look. If you ever have any questions or need support, please reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 18, 2025
Posted by: Var25
[This review was collected as part of a promotion.] Very pleased with this refrigerator. It is well designed, spacious, has areas on the doors to accommodate and organize everything you need. Love the middle drawer that is perfect for fruits like berries that keep longer in an area that is not as cold. Highly recommend this model.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on October 14, 2025
Posted by: Kat1401
[This review was collected as part of a promotion.] I love my new Frigidaire refrigerator! Everything about this fridge is great. I like the water feature on the door and I love all the space inside. The lighting inside is wonderful and the extra drawer that can be used as fridge or a wine or drink cooler or a freezer is idea and I use it all the time. This is just a really nice refrigerator and I would recommend this refrigerator to anyone.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 15, 2025
Hello, Kat1401! We’re absolutely thrilled to hear how much you’re loving your new Frigidaire refrigerator! It’s great to know you’re enjoying the spacious interior, bright lighting, and especially the versatile extra drawer — it’s such a convenient feature for drinks, snacks, or extra cooling space. Thank you for your wonderful feedback and recommendation — it means a lot to us!
If you ever have any questions or need assistance, feel free to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
– Rox
If you ever have any questions or need assistance, feel free to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
– Rox
Written by a customer while visiting frigidaire.com