Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(443 Reviews)
Rating breakdown 443 reviews
5 Stars
352
4 Stars
73
3 Stars
11
2 Stars
4
1 Star
3
Customer Reviews for Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Pleased initially
on January 13, 2026
Posted by: LAB1960
[This review was collected as part of a promotion.] We have had our new refrigerator for one week and so far are pleased with it. Love the amount of refrigerator space it offers and the bright interior lighting. Only potential improvement would be a longer track at the back to offer more flexibility in the shelf heights and another open door shelf rather than the flip top butter compartment.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 15, 2026
Hi there! Thank you for taking the time to share your thoughts about your new refrigerator. We’re delighted to hear that you’re enjoying the spacious interior and bright lighting—it’s always wonderful to know our products are making daily life easier and more convenient.
We also sincerely appreciate your suggestions regarding the shelf track flexibility and the butter compartment. Feedback like yours is incredibly valuable as it helps our design and product teams consider ways to enhance functionality and meet our customers’ needs even better.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also sincerely appreciate your suggestions regarding the shelf track flexibility and the butter compartment. Feedback like yours is incredibly valuable as it helps our design and product teams consider ways to enhance functionality and meet our customers’ needs even better.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator besides the water dispenser and slow ice maker
on January 13, 2026
Posted by: Dsteph
[This review was collected as part of a promotion.] Beautiful refrigerator and I love the middle drawer. However, our water dispenser leaked and it went directly onto the middle drawer control which caused it to short out, keeping it stuck on refrigerator mode instead of freezer mode. Wish they hadn't put that control board directly below the water dispenser. We'll see if they fix it under warranty or this review will change if not.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Capacity with Nice Features
on January 12, 2026
Posted by: Twink8021
[This review was collected as part of a promotion.] We really love the capacity of both the freezer and refrigeration units in this model. The middle flex drawer is very convenient and adds another layer of storage. The ice maker is always full and the water through the side of the door allows us to get water without opening the door all the way.
Response from frigidaire.comBy John, Online Outreach Specialist, January 12, 2026
Hello, Twink8021. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Big fridge with a lot of space
on January 3, 2026
Posted by: JPB2025
[This review was collected as part of a promotion.] We have the water dispenser on the side of the door, keeping the front clean. This gives so much more space inside the fridge and the ice maker doesn't take up too much room in the bottom drawer. The ice maker is not producing as much ice as we hoped in a day.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 6, 2026
Thank you for sharing your feedback! We’re glad to hear that your 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator is providing extra space inside and that the side water dispenser and bottom ice maker are helping keep the interior organized.
Regarding the ice production, the output can vary depending on factors such as daily usage, water supply, and freezer temperature. If you continue to experience lower ice production than expected, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Regarding the ice production, the output can vary depending on factors such as daily usage, water supply, and freezer temperature. If you continue to experience lower ice production than expected, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect!
on January 1, 2026
Posted by: CDLE
[This review was collected as part of a promotion.] I can't find a single thing about this refrigerator that I don't love! Having the icemaker in the freezer drawer and the water dispenser in the side of the door creates SO much space in the refrigerator, the ice cubes are a great size and I have plenty without having to have a separate ice maker, and the center drawer that can switch between being a freezer or a refrigerator space allows me to expand as I need for either section. Best large appliance buy in years!
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 2, 2026
Hello CDLE!
Thank you for sharing your experience with your Frigidaire Gallery 27 Cu. Ft. 4-Door French Door Refrigerator (model GRMN2872AF)! We’re thrilled to hear how much you love the design features, including the freezer-drawer ice maker, side-door water dispenser, and versatile center drawer.
Your feedback truly makes our day, and we’re so glad to know this has been your best large appliance buy in years. Thank you for choosing Frigidaire and for taking the time to share your positive experience!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432,
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire Gallery 27 Cu. Ft. 4-Door French Door Refrigerator (model GRMN2872AF)! We’re thrilled to hear how much you love the design features, including the freezer-drawer ice maker, side-door water dispenser, and versatile center drawer.
Your feedback truly makes our day, and we’re so glad to know this has been your best large appliance buy in years. Thank you for choosing Frigidaire and for taking the time to share your positive experience!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432,
Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
A French Door that has an ice maker that actually works!
on December 31, 2025
Posted by: O Bucks Rule
[This review was collected as part of a promotion.] This refrigerator is a major upgrade over my previous French Door model with the ice maker in the refrigerator compartment! The water dispenser on the side of the door takes some getting use to at first. It would be a lot better if the water dispenser had a light.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the freezer option for the middle drawer
on December 30, 2025
Posted by: Sven the Norwegian
[This review was collected as part of a promotion.] I love having the freezer option for the middle drawer as I don't have to bend over to get frozen fruit for my smoothies. We are also pleased overall with the Refrigerator.
Note that there are not as many options to adjust the shelving as in some models, so be sure to check that out before buying.
Note that there are not as many options to adjust the shelving as in some models, so be sure to check that out before buying.
Response from frigidaire.comBy Christian, Online Outreach Specialist, January 2, 2026
Thank you for sharing your experience! We’re glad to hear you’re enjoying the convenient middle freezer drawer and that you’re pleased with your refrigerator overall. We appreciate your helpful note about the shelving options for future buyers. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new refrigerator!
on December 21, 2025
Posted by: Christina Bhim
[This review was collected as part of a promotion.] When shopping for a new refrigerator, reputation mattered. I did my research and just knew Frigidaire would not disappoint. I absolutely love this model. I didn’t expect it to be so pretty and functional. My favorite thing so far is the middle drawer that you can customize from freezer, to chilled wine and everything in between. The chrome accents on the handles are a nice touch that I was not expecting. Highly recommend this model!
Written by a customer while visiting frigidaire.com