Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.7
(433 Reviews)
Rating breakdown 433 reviews
5 Stars
347
4 Stars
69
3 Stars
10
2 Stars
4
1 Star
3
Customer Reviews for Frigidaire - Gallery 36 in. Wide 27.2 Cu. Ft. 4-Door French Door Refrigerator with Door-Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
GRMN2872AF
on January 30, 2026
Posted by: Fort Worth GRMN2872AF
[This review was collected as part of a promotion.] We’ve had our Frigidaire GRMN2872AF for a week. We absolutely love it!
Highlights: Normal operation is very quiet, Interior lighting is bright, Love the water dispenser in the right door jam, Spacious upper, middle, and lower zones, Really like the middle drawer, The doors, drawers, etc. feel sturdy, and Overall reviews were positive (I concur).
Lowlight: The snack drawers are a bit flimsy and compartments small, but innovative idea!
Response from frigidaire.comBy Sam, Online Outreach Specialist, January 30, 2026
Dear Valued Customer!
Thank you for taking the time to share such detailed feedback about your Frigidaire Gallery 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator (model GRMN2872AF). We’re thrilled to hear how much you’re enjoying it and that its quiet operation, bright interior lighting, sturdy design, and spacious layout are working so well for you.
We’re especially glad to know you’re loving the water dispenser and the versatility of the middle drawer—it’s great to hear those features are making a positive difference in your daily use.
We also appreciate your honest feedback regarding the snack drawers. While they are designed to be lightweight and space-efficient, we understand your perspective, and your comments will be shared with our product team as we continue to refine future designs.
Thank you again for choosing Frigidaire and for sharing your experience. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for taking the time to share such detailed feedback about your Frigidaire Gallery 27 Cu. Ft. Standard-Depth 4-Door French Door Refrigerator (model GRMN2872AF). We’re thrilled to hear how much you’re enjoying it and that its quiet operation, bright interior lighting, sturdy design, and spacious layout are working so well for you.
We’re especially glad to know you’re loving the water dispenser and the versatility of the middle drawer—it’s great to hear those features are making a positive difference in your daily use.
We also appreciate your honest feedback regarding the snack drawers. While they are designed to be lightweight and space-efficient, we understand your perspective, and your comments will be shared with our product team as we continue to refine future designs.
Thank you again for choosing Frigidaire and for sharing your experience. If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidare French Door Fridge
on January 28, 2026
Posted by: Sahrob611
[This review was collected as part of a promotion.] So far we have been impressed with the refrigerator. We were kind of apprehensive sense we were not able to view the model on any show room. It has exceeded our expectations from features to room in the main portion and freezer.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 30, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear the refrigerator has exceeded your expectations, especially since you weren’t able to see it in a showroom beforehand. It’s great to know the features, refrigerator space, and freezer capacity are all working well for you. We appreciate you choosing Frigidaire and hope you continue to enjoy your new refrigerator for many years to come. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on January 27, 2026
Posted by: Review of fridge 1
[This review was collected as part of a promotion.] I like there fridge. I had an older 29 year old Maytag side by side. I have noticed my previous fridge had more storage on the doors and inside. Also my freezer was bigger and held more than I thought. I have the 3 drawers and don't use the middle drawer as much as I thought. So that does take away from freezer space.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 29, 2026
Hi there. Thank you for sharing your thoughts! We’re glad to hear you like your new Frigidaire fridge. It’s understandable to notice differences compared to your previous 29-year-old Maytag, especially regarding door storage, freezer space, and the use of the middle drawer.
We appreciate your feedback on how the middle drawer affects freezer capacity — it’s helpful insight for understanding how real-world use compares to expectations. We hope your fridge continues to serve you well overall!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your feedback on how the middle drawer affects freezer capacity — it’s helpful insight for understanding how real-world use compares to expectations. We hope your fridge continues to serve you well overall!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
First Frigidaire Purchase
on January 21, 2026
Posted by: Paddy W
[This review was collected as part of a promotion.] So far so good. Love the refrigerator. Tons of space and versatility. More freezer space then we have ever had!Only two things I am disappointed in is the sides are painted grey steel(not stainless) and the ice maker is on day 3 and has not made a lot of ice. Hoping it picks up.
Response from frigidaire.comBy Angel, Online Outreach Specialists, January 23, 2026
Hi, Paddy W! Thank you for sharing your feedback! We’re thrilled to hear that you love the spaciousness and versatility of your new refrigerator. We completely understand your concerns regarding the painted grey steel sides and the ice maker’s initial performance.
Sometimes it can take a few days for a new ice maker to reach full production, so we hope you’ll start seeing more ice soon. If it continues to produce less than expected, our team is here to help troubleshoot and ensure everything is working properly.
For any assistance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’ll be happy to dive in and get this sorted for you! – Angel
Sometimes it can take a few days for a new ice maker to reach full production, so we hope you’ll start seeing more ice soon. If it continues to produce less than expected, our team is here to help troubleshoot and ensure everything is working properly.
For any assistance, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’ll be happy to dive in and get this sorted for you! – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on January 20, 2026
Posted by: Jamie666
[This review was collected as part of a promotion.] I love my new fridge
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 21, 2026
Thank you for sharing your experience! We’re so glad to hear that you love your new Frigidaire refrigerator. We hope it continues to keep your food fresh and make your kitchen routine easier every day! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving our new Frigidaire Fridge
on January 15, 2026
Posted by: JulieW2
[This review was collected as part of a promotion.] I read a whole lot of reviews for a whole lot of refrigerators before landing on this Frigidaire. It replaced a Kitchenaid that I really loved so the new fridge was going to have a tough act to follow. To be honest, Frigidaire wasn't even on my radar at first but my research brought me to it. So far, we're loving it! We've had ice and water through the door on our fridges since forever but no longer wanted that. I think this fridge has the smartest solution for water through the fridge - having the dispenser on the side of the door is brilliant!! You don't have to open the door very far to use it so you're not letting out a bunch of cold air. Also, it doesn't matter how big the container is you're wanting to fill, you can just hold it under the dispenser! We also LOVE the ice this fridge makes - and I use a lot of ice!! It's a great small size that doesn't get caught in the curve of your glass like the half circle ice does that other refrigerators make. Since it's smaller and more round, you can fit a lot of it in a glass and it seems to last for longer. The fridge also has a nice, big container for the ice so you can have lots on hand! We also love the middle drawer! My last fridge had two side-by-side drawers in the middle, which I loved, but I've actually ended up having more space in the single drawer. I love having it for often used items and that you can change the setting depending on what you're putting it it. Another feature I'm loving is having the gallon storage on the door for milk and my big pitcher of iced tea! Yet another plus is the lighting inside is nice and bright! One more thing to mention is it's quiet operation - you do hear the water filling the ice but it's not loud at all.
We've only had the refrigerator for about 2 weeks but so far, it's great! We're very happy with out purchase. Hopefully, it will continue to be great for a very long time!
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 16, 2026
Thank you so much for sharing such a detailed and thoughtful review! We’re thrilled to hear that your new refrigerator has been a great fit for your home and lifestyle. It’s wonderful to know that features like the side-door water dispenser, the efficient ice maker, the middle drawer, and the gallon storage on the door are making your daily routines easier and more convenient.
Although you’ve only had your refrigerator for a couple of weeks, we are committed to ensuring it continues to perform reliably for years to come. If you ever have questions, need guidance on features, or require assistance with your appliance, our Customer Support team is always here to help. You can connect with us through Live Chat at Frigidaire.com for real-time assistance, or call 1‑800‑374‑4432, Monday through Friday from 8:30 AM to 8:00 PM EST, to speak directly with a representative. - Maria
Although you’ve only had your refrigerator for a couple of weeks, we are committed to ensuring it continues to perform reliably for years to come. If you ever have questions, need guidance on features, or require assistance with your appliance, our Customer Support team is always here to help. You can connect with us through Live Chat at Frigidaire.com for real-time assistance, or call 1‑800‑374‑4432, Monday through Friday from 8:30 AM to 8:00 PM EST, to speak directly with a representative. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pleased initially
on January 13, 2026
Posted by: LAB1960
[This review was collected as part of a promotion.] We have had our new refrigerator for one week and so far are pleased with it. Love the amount of refrigerator space it offers and the bright interior lighting. Only potential improvement would be a longer track at the back to offer more flexibility in the shelf heights and another open door shelf rather than the flip top butter compartment.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 15, 2026
Hi there! Thank you for taking the time to share your thoughts about your new refrigerator. We’re delighted to hear that you’re enjoying the spacious interior and bright lighting—it’s always wonderful to know our products are making daily life easier and more convenient.
We also sincerely appreciate your suggestions regarding the shelf track flexibility and the butter compartment. Feedback like yours is incredibly valuable as it helps our design and product teams consider ways to enhance functionality and meet our customers’ needs even better.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also sincerely appreciate your suggestions regarding the shelf track flexibility and the butter compartment. Feedback like yours is incredibly valuable as it helps our design and product teams consider ways to enhance functionality and meet our customers’ needs even better.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator besides the water dispenser and slow ice maker
on January 13, 2026
Posted by: Dsteph
[This review was collected as part of a promotion.] Beautiful refrigerator and I love the middle drawer. However, our water dispenser leaked and it went directly onto the middle drawer control which caused it to short out, keeping it stuck on refrigerator mode instead of freezer mode. Wish they hadn't put that control board directly below the water dispenser. We'll see if they fix it under warranty or this review will change if not.
Written by a customer while visiting frigidaire.com