Customer reviews from greenworkstools.com
Greenworks - 24 Volt Stick Vacuum with 4ah Battery, Attachments, & Charger - Green
Average customer rating
4.4
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
23
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
3
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Greenworks - 24 Volt Stick Vacuum with 4ah Battery, Attachments, & Charger - Green
Customer Rating
1
Comes with one clip and not 2 clips for the stand to hold all accessories
on May 14, 2024
Posted by: reddari
from Pennsylvania
I bought this stick vacuum end of last year, and although it works well, I was not happy that only one accessory clip was included in the package. Everywhere else, it shows 2 clips, and on another image to hold all your accessories, it had "Clips," not "Clip," which suggested that clearly 2 should be included there. Last year I was told that it was on backorder and not reach out until March of 2024 just to tell me that sorry, it was not included. SO DISAPPOINTED!!! Now I have 2 accessories that cannot be stored with the unit. Big fail!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 16, 2024
Hello reddari,
Thank you for your feedback. We are sorry to hear that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers; we will always do our best to help in any way we can.
The kit included one (1) storage clip we, unfortunately, are unable to send an extra storage clip as it is not part of the kit. We sincerely apologize for any inconvenience that this may have caused.
Should you ever have any questions, comments or concerns do not hesitate to start a Live chat on www.greenworkstools.com or by phone 1-888-909-6757.
Thank you for your feedback. We are sorry to hear that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers; we will always do our best to help in any way we can.
The kit included one (1) storage clip we, unfortunately, are unable to send an extra storage clip as it is not part of the kit. We sincerely apologize for any inconvenience that this may have caused.
Should you ever have any questions, comments or concerns do not hesitate to start a Live chat on www.greenworkstools.com or by phone 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Mama loves it.
on June 15, 2024
Posted by: chuckadee
from Mars Hill, NC
Gender:Male
[This review was collected as part of a promotion.] When this order came, my wife rolled her eyes because Greenworks usually means "outside stuff" for me. After demonstrating it for her (I did the entire house!) she tried it a couple of weeks later while I was gone and greeted me with big smile. WE both love it. I told her that it would negate the warranty if the husband used it too much....
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So happy with product composition
on August 15, 2024
Posted by: Jane Ann
from Jackson Tennessee
Gender:Female
[This review was collected as part of a promotion.] This is a sturdy device not just the vacuum but the attachments, battery and charger. I have the wall mount which works for me. I have two 24v string trimmers as well so I can switch out batteries if needed. Thanks for adding extra charging port on wall charger.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very easy to change all the included attachments
on February 15, 2025
Posted by: BrianQ
from Caledonia NY
Gender:Male
[This review was collected as part of a promotion.] Bought this vacuum for my wife for Christmas we both love it, it does a great job easy to use and easy to get under the coffee table. Our son has the Dyson version and like this one much better he likes the feature that you don't have to hold the trigger down while vacuuming. He wished he had bought the Greenworks stick vacuum. I know I'm Glad I did
Pros: Convenient, Easy to Use, Durable, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Downingtown, PA
Verified Purchase:Yes
This is a pretty standard cordless vacuum and we bought to replace a handheld Dyson whose battery went to junk. I do like the hanging stand that holds all of the attachments. When it comes to the vacuum though I do not understand why they give you variable speed options. I think this is a marketing gimmick so they can brag about higher runtimes (at low-power) and additional features. We always use high speed for everything, which is about the same power as the 10 yr old Dyson it replaced. With the 4ah battery included, we get about 15 min run time. The main reason we got this model is because I already own about 5 24volt batteries and a large portion of the 24 volt power tool line from Greenworks so we always have full batteries and swapping is easy. If I were buying a cordless vacuum, I would buy one that I already have batteries for as you will need several batteries to do any cleaning with it. I would add that Greenworks has always stood by their products whenever I had any issues in the past.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, May 20, 2022
Hello,
Thank you for taking the time to share your feedback! We are pleased to hear that you are enjoying the unit and appreciate you taking the time to share the reservations that you have as well. This information gives us a better understanding of where we need to improve moving forward.
Thank you for choosing Greenworks Tools!
Thank you for taking the time to share your feedback! We are pleased to hear that you are enjoying the unit and appreciate you taking the time to share the reservations that you have as well. This information gives us a better understanding of where we need to improve moving forward.
Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
It's not bad. Good run time on a full battery and at medium level. The only complaint is emptying it. About half the trash (mainly hair) does not come out easily. You have to take the filter out and clean it too...if I were you, have an old brush, i.e. toothbrush, nearby so you can completely clean it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Cat Lady
from Hardinsburg, Indiana
Gender:Female
Verified Purchase:Yes
I already had a Greenworks weed trimmer and chain saw, so when I saw an ad for their vacuum cleaner I ordered it immediately. I've been pleased with the fact that their batteries have lasted me for years. And when the vacuum arrived I really liked the way it came packaged in cardboard, when you open the box, the various parts of the vac are nesting in a cardboard form rather than plastic or styrofoam, so I wasn't stuck with bulky trash to get rid of. The vacuum battery charges really fast and and it comes with all the useful attachments.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Apartment Dweller
from Madison, WI
Gender:Female
Verified Purchase:Yes
The Green Cordless Stick Vacuum is perfect for my apartment. The battery charge lasts long enough to vacuum all of my rugs and it recharges really fast. Before I downsized for my apartment, I used Greenworks yard tools and was always happy with how they worked, just like the vacuum.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com