Customer reviews from greenworkstools.com
Greenworks - 80V 13 TORQDRIVE String Trimmer with 2.0 Ah Battery and Charger - Black/Green
Average customer rating
3.9
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
23
4 Stars
10
3 Stars
2
2 Stars
0
1 Star
8
79%of customers recommend this product.
(
26 out of
33)
Customer Reviews for Greenworks - 80V 13 TORQDRIVE String Trimmer with 2.0 Ah Battery and Charger - Black/Green
Posted by: T.M.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Would give 5 stars if the battery lasted longer. I have to swap and charge twice each time I cut my grass...kind of annoying. Aside from that, no complaints.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent Price and Features, Amazing Performance
on August 20, 2025
Posted by: KyleC
Gender:Male
[This review was collected as part of a promotion.] I just got mine in today and all three pieces (Lawn Mower, Weed Eater, Leaf Blower) were very easy to setup and performed excellently. I love all the thoughtful features included in these but the thing I love the absolute most is that the lawnmower has a cover for the battery in case you were to get caught out in the rain, and the lawnmower is extremely gentle with almost no vibration whatsoever which is HUGE for me because I typically hate push mowers just because they make my hands itchy but not this one. The cut was excellent and it seemed to use less power when cutting less congested areas and it would ramp up the power when cutting more congested areas.
Would give this bundle 6 stars if I could.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Georg
from Huntsville, Alabama
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] While the 13" trimmer does not have a wide swath of clearing, nevertheless, because it gets into small nooks and crannies with ease, I find it a good buy. It is relatively lightweight, considering the 80V battery is pretty heavy, but a shoulder strap is not needed (at least not for me, and I'm over 80 years old). I have not replaced any string, so I cannot testify to the ease of restringing the machine, but going by GreenWorks reputation and my experience with two other GreenWorks products, I am confident it is manageable without too much ado.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JoeLabo
from Rhode Island
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great light weight trimmer. I have the heavy duty trimmer attachment, capable, but it gets heavy after a while so this lightweight is just what I needed.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Locked up on second light use, and motor smoked...
on July 26, 2025
Posted by: Barry501
I bought this a couple weeks ago. First time I used it, it failed to run a couple times when I squeezed the switch, and had some light smoke coming out of the trimmer head. Just used it today for the second time... After about 30 feet of light border trimming, it stopped working all together, and smoked pretty bad... I thought maybe it overheated, so I let it sit for about 30 minutes... When I tried it again, it acted like the trimmer head was locked up, and smoke came out of the trimmer head, again... Going to contact them Monday, and see what they're plan is...
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 29, 2025
Hello Barry501.
We are sorry to hear about your frustrating experience. We see you have been in touch with our team. We are happy they were able to support you and provide information on the replacement process. Please know, if you need further support or have any questions do not hesitate to contact us by Live chat on (www.greenworkstools.com) or call us on 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
We are sorry to hear about your frustrating experience. We see you have been in touch with our team. We are happy they were able to support you and provide information on the replacement process. Please know, if you need further support or have any questions do not hesitate to contact us by Live chat on (www.greenworkstools.com) or call us on 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great trimmer, just dont replace the string!!
on May 27, 2025
Posted by: rob95
The trimmer itself was fine. The issue is when I tried to find a replacement spool. I tried winding the string, but it is almost impossible to keep lines tight before getting this inserted into the device. I called support and they referred me to a replacement spool, but it doesnt fit at all. According to the sales rep, the item would fit on my trimmer. But nope.
Response from greenworkstools.comBy Greenworks, May 28, 2025
Hello rob95
We are sorry to hear about your experience. For a visual walkthrough, we have attached a video. It provides a simple solution to common problems you might face. You can access it here. Replacing the trimmer line (https://youtu.be/2eiGIXXzx2w). We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com. Thank you.
We are sorry to hear about your experience. For a visual walkthrough, we have attached a video. It provides a simple solution to common problems you might face. You can access it here. Replacing the trimmer line (https://youtu.be/2eiGIXXzx2w). We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools.com. Thank you.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Solid Performance, but Battery Life Disappoints
on May 25, 2025
Posted by: Joel77
from Haledon, NJ
Gender:Male
[This review was collected as part of a promotion.] Overall, this Greenworks 80V combo kit delivers impressive performance. The mower cuts clean and has plenty of power, the blower is strong enough to handle heavy leaves, and the string trimmer is lightweight and easy to maneuver. Everything feels well-built and is a great value for a cordless setup.
However, the biggest downside is the battery runtime. The kit comes with two 2.0Ah batteries, which only give you around 15 minutes of use per battery on most tools—less if you’re using turbo or tackling heavier jobs. It’s really frustrating to have great tools that can’t run long enough to finish even a small yard in one go. I found myself stopping too often to recharge.
If this kit came with 4.0Ah or even 5.0Ah batteries, it would be nearly perfect. Hopefully, Greenworks considers offering that option in the future.
If you already have other 80V batteries or plan to upgrade them, this kit is a great investment. Otherwise, be prepared to either work in short bursts or purchase higher-capacity batteries separately.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, May 27, 2025
Hello Joel77.
Thank you for taking the time to share your experience with the 80V combo kit. Batteries are the costliest item to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry. One of the many benefits of the Greenworks 80V platform is the interchangeability of the batteries. If additional batteries are purchased in a combo pack (tool + battery) for another Greenworks 80V tool, you will have an extra battery that would provide you with the additional run time. Alternatively, additional batteries can be purchased to extend the run time. This unit is compatible with 80V Greenworks batteries (only). Should you have any further questions or warranty needs, please contact us directly through chatbot on Greenworks Tools website that will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are here to help.
Thank you for taking the time to share your experience with the 80V combo kit. Batteries are the costliest item to manufacture and ship in any kit. Full kits including a tool, battery, and charger are priced affordably so that consumers can begin building that line of tools and move forward purchasing tool-only units. When you purchase batteries on their own, it is more notable the cost that they carry. One of the many benefits of the Greenworks 80V platform is the interchangeability of the batteries. If additional batteries are purchased in a combo pack (tool + battery) for another Greenworks 80V tool, you will have an extra battery that would provide you with the additional run time. Alternatively, additional batteries can be purchased to extend the run time. This unit is compatible with 80V Greenworks batteries (only). Should you have any further questions or warranty needs, please contact us directly through chatbot on Greenworks Tools website that will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great string trimmer
on May 25, 2025
Posted by: Bluebird010451
from St Louis, Missouri
Gender:Female
[This review was collected as part of a promotion.] I bought this string trimmer yesterday, easy setup and battery charged up fast.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com