Customer reviews from greenworkstools.com
Greenworks - 24V 19 (2x24v) Brushless Push Lawn Mower with (2) 4.0 Ah USB Batteries and Dual-Port Rapid Charger - Green
Average customer rating
4.2
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
35
4 Stars
8
3 Stars
3
2 Stars
2
1 Star
5
80%of customers recommend this product.
(
37 out of
46)
Customer Reviews for Greenworks - 24V 19 (2x24v) Brushless Push Lawn Mower with (2) 4.0 Ah USB Batteries and Dual-Port Rapid Charger - Green
Customer Rating
3
Love the idea and the design, but just didn't work well
on April 22, 2022
Posted by: SL2022
Gender:Male
I haven't had grass I'm 20 years, and I was excited to see there were electric mowers now. I wish it actually worked better though. To be fair, the grass was pretty full by the time I attempted to now it. It just struggled to mow the grass and the batteries died in about 10 minutes. I'll give it another try, but now I have this long grass and some dread of having to use this thing 10 minutes at a time to mow my lawn. Kind of a bummer...
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 25, 2022
Hello SL2022,
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life! This unit is advertised as running up to 45 minutes of run-time* with 2 fully charged 4.0 Ah USB Batteries, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life! This unit is advertised as running up to 45 minutes of run-time* with 2 fully charged 4.0 Ah USB Batteries, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Corpus Christi , Texas
Gender:Female
Verified Purchase:Yes
Love how easy it is to mow now! Yard looks great, batteries last plenty long, and stores easily…
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower
on May 20, 2022
Posted by: Gqjls
from Florida
Gender:Male
It is a great mower. Fast and quiet. Batteries doesnt last at all but with an extra set you should be fine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mefluten
Verified Purchase:Yes
The mower works well in our medium size yard. The battery lasts about 20-25 minutes.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Hobbs
Gender:Female
Verified Purchase:Yes
Good Mower but two batteries not powerful enough for the front portion of my .26 acre yard so I had to buy two more. Great thing about the double battery bays I can mow the entire front and back without stopping.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Nomoregas
from ILlinois
Gender:Male
Verified Purchase:Yes
Works very well, folds up, takes less room in garage, holds 4 batteries which have usb power feature in case … you never know. I would like extra batteries to be able to cut longer than about 75minutes. They aren’t presently available. Tips for extended mowing time include cutting when grass is dry, not using the mulching feature especially if grass is long. I would recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Love it!
on June 13, 2022
Posted by: Danielle1020
from St. Louis, MO
Gender:Female
I bought this a few months ago. It is my favorite purchase. I just wish the battery lasted alittle longer but that’s easily fixable with buying two more batteries. The bag doesn’t hold much, which was disappointing. But overall I love this lawn mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Not Sure About Longevity
on August 30, 2023
Posted by: MowGreen22
from Kentucky
Gender:Male
I have used this combo set for 2 months now, and I am having issues with the lawn mower and blower shutting off. The first month everything worked great, however I am now experiencing issues that makes me question the longevity of the items and batteries. I will be operating the mower, and it will just quit on me. So ill have to back up, restart it, and continue forwards. The same thing happens with the blower. Hopefully this wont continue to be an issue, because before now I have loved the products.
Pros: Quiet
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, August 30, 2023
Hello MowGreen22,
Thank you for sharing your experience with this kit. We are sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Thank you for sharing your experience with this kit. We are sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com