Customer reviews from babybrezza.com
Baby Brezza - Bottle Washer Pro - white
Average customer rating
4.6
(6,230 Reviews)
Rating breakdown 6,230 reviews
5 Stars
4,498
4 Stars
1,124
3 Stars
338
2 Stars
104
1 Star
166
52%of customers recommend this product.
(
62 out of
120)
Customer Reviews for Baby Brezza - Bottle Washer Pro - white
Customer Rating
1
Not Woth All The Hassles
on February 25, 2024
Posted by: Anjaco
from Alpine Ca
I’ve been using this for about a solid month now and have a huge love hate relationship with it. I love the idea of putting the bottle in, pressing start and the rest taken care of for me. HOWEVER, that’s never the case. The bottles and nipples are always left with condensation as well as the lid. So not only do I have to manually dry the bottles which sorta defeats the whole purpose of sanitation, but also when you remove the lid, all of the condensation drips all over the counter and floor leaving a mess to clean up. I thought maybe if I descaled the machine that would help, but nope. Then there is the dangerous part I encounter daily. For some reason I have to empty the scolding hot water tank for the machine to finish its cycle. It’s almost like the dirty water container is one ounce capacity to small and therefore the machine stops. I’m serious when I say this water and the tank itself are HOT!! I’ve burned my fingers and leg quite a few times with the water and tank. Again this is a daily processes and what makes it even worse is that all of this is over literally 1oz of water that couldn’t drain from the wash cycle. So between the condensation (as seen in photo) dripping everywhere and having to dry the bottles myself and the emptying of scolding hot water every use over a lousy ounce of water (I swear someone is going to get burned worse than me by the water) I can’t recommended the product. So again I love the idea of the machine, but I hate the actual real life use and performance of it.
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, February 27, 2024
Thank you for taking the time to share your feedback regarding your experience with our bottle washer. We sincerely apologize for the inconvenience and frustration you've encountered.
We understand your concerns regarding the condensation left on the lid, after each cycle. This is not the experience we aim to provide, and we apologize for any inconvenience this has caused.
Additionally, we are sorry to hear about the safety hazard you've encountered with the hot water tank. Your safety is our top priority, and we take incidents like this very seriously. Both the hot water tank and clean water tank are the same capacity. At the beginning of each wash cycle, the dirty water tank should be emptied completely to avoid the machine stopping mid cycle.
Please rest assured that your feedback is invaluable to us, and we will use it to make necessary improvements to our product. If you have any further concerns or questions, please don't hesitate to reach out to our customer service team. We are here to assist you in any way we can.
Thank you for bringing these matters to our attention, and we sincerely apologize for any inconvenience caused.
We understand your concerns regarding the condensation left on the lid, after each cycle. This is not the experience we aim to provide, and we apologize for any inconvenience this has caused.
Additionally, we are sorry to hear about the safety hazard you've encountered with the hot water tank. Your safety is our top priority, and we take incidents like this very seriously. Both the hot water tank and clean water tank are the same capacity. At the beginning of each wash cycle, the dirty water tank should be emptied completely to avoid the machine stopping mid cycle.
Please rest assured that your feedback is invaluable to us, and we will use it to make necessary improvements to our product. If you have any further concerns or questions, please don't hesitate to reach out to our customer service team. We are here to assist you in any way we can.
Thank you for bringing these matters to our attention, and we sincerely apologize for any inconvenience caused.
Written by a customer while visiting babybrezza.com
Customer Rating
4
Very convenient
on February 25, 2024
Posted by: Jessica N
Love how convenient this is! We did have some issues with the plastic lid bending though.
Response from babybrezza.comBy Baby Brezza Team, February 27, 2024
We're thrilled to hear that you find our product convenient! 🎉 We're sorry to hear about the issue with the plastic lid. This is a normal occurrence but shouldn't prevent the machine from functioning. We appreciate you bringing it to our attention.
Written by a customer while visiting babybrezza.com
Customer Rating
5
Love it!
on February 25, 2024
Posted by: Andrea L
Would highly recommend. It's easy to use and really efficient!
Written by a customer while visiting babybrezza.com
Customer Rating
4
Works so far!
on February 25, 2024
Posted by: Kory T
Seems great so far. A little small, wish it held more bottles for the space that it takes up. The steralize and dry only takes a very long time.
Response from babybrezza.comBy Baby Brezza Team, February 27, 2024
We're delighted to hear that you're enjoying your experience with our machine! 🌟 We appreciate your feedback regarding its size and cycle duration. Your input helps us improve, and we'll certainly take your comments into consideration for future enhancements. If you have any other suggestions or questions, feel free to let us know! We're here to help. 😊🍼
Written by a customer while visiting babybrezza.com
Customer Rating
5
Great
on February 25, 2024
Posted by: Tyler Q
This machine is great. The bottles
Come out sparkling clean.
Come out sparkling clean.
Written by a customer while visiting babybrezza.com
Customer Rating
4
Bottle Washer Pro
on February 26, 2024
Posted by: Michelle L
So far, this is the best thing ever! I've only used it for a week and it's a game changer. Only downside is I can only fit 4 big bottles every 80mins.
Written by a customer while visiting babybrezza.com
Customer Rating
5
Sterilizer
on February 26, 2024
Posted by: Eden P
This machine is easy to use and efficient! We love it so much!
Written by a customer while visiting babybrezza.com
Customer Rating
5
Baby Brazza bottle washer pro
on February 26, 2024
Posted by: Donald C
Works great. Love this product. Recommend to anyone with babys
Written by a customer while visiting babybrezza.com