Customer reviews from babybrezza.com
Baby Brezza - Bottle Washer Pro - white
Average customer rating
4.6
(4,494 Reviews)
Rating breakdown 4,494 reviews
5 Stars
3,192
4 Stars
881
3 Stars
253
2 Stars
69
1 Star
99
52%of customers recommend this product.
(
57 out of
110)
Customer Reviews for Baby Brezza - Bottle Washer Pro - white
Customer Rating
5
The best!
on February 24, 2024
Posted by: John R
Game. Changer. I love this! My wife is so happy with it. Made our lives easier.
Response from babybrezza.comBy Baby Brezza Team, February 27, 2024
We're thrilled to hear that our product has been a game-changer for you and your wife! 🎉 Making parenting lives easier is what we aim for, and we're delighted to have achieved that for you. If you ever need anything or have any questions, don't hesitate to reach out. Here's to more convenience and happiness ahead! 😊🍼
Written by a customer while visiting babybrezza.com
Customer Rating
3
The screen is not displaying anything
on February 25, 2024
Posted by: Hind A
After couple of cycles the screen stopped displaying anything even though the machine functions but cant see anything it gives me black screen which makes it hard to know what mode is running or selecting the mode I need
Response from babybrezza.comBy Baby Brezza Team, February 27, 2024
Thank you for that information. That is not the desired function of our product. Please contact our customer service team at your earliest convenience and we will work to replace your damaged unit.
Written by a customer while visiting babybrezza.com
Customer Rating
3
It’s ok
on February 25, 2024
Posted by: Stephanie P
It does not wash more than 4 bottles at a time but it does clean very well.
Response from babybrezza.comBy Baby Brezza Team, February 27, 2024
We're glad to hear that you find our machine cleans well! That sounds like a 5 star rating🌟 While it may not accommodate more than 4 bottles at a time, we do mention this on our product page as we like to be transparent as to what you are purchasing. We're delighted that it's meeting your cleaning needs effectively. If you have any other feedback or questions, feel free to reach out! We're here to help. 😊🍼
Written by a customer while visiting babybrezza.com
Customer Rating
4
Bottle washer pro
on February 25, 2024
Posted by: Erica L
Great product. Only downside is the size, but it's a small price to pay for not having to wash bottles!
Response from babybrezza.comBy Baby Brezza Team, February 27, 2024
Thank you for your positive feedback! 🌟 We're thrilled to hear that you're pleased with our product overall, despite its size. We understand the importance of convenience when it comes to bottle washing, and we're delighted to have been able to provide that for you. If you have any further comments or questions, feel free to reach out to us anytime! 😊🍼
Written by a customer while visiting babybrezza.com
Customer Rating
1
Not Woth All The Hassles
on February 25, 2024
Posted by: Anjaco
from Alpine Ca
I’ve been using this for about a solid month now and have a huge love hate relationship with it. I love the idea of putting the bottle in, pressing start and the rest taken care of for me. HOWEVER, that’s never the case. The bottles and nipples are always left with condensation as well as the lid. So not only do I have to manually dry the bottles which sorta defeats the whole purpose of sanitation, but also when you remove the lid, all of the condensation drips all over the counter and floor leaving a mess to clean up. I thought maybe if I descaled the machine that would help, but nope. Then there is the dangerous part I encounter daily. For some reason I have to empty the scolding hot water tank for the machine to finish its cycle. It’s almost like the dirty water container is one ounce capacity to small and therefore the machine stops. I’m serious when I say this water and the tank itself are HOT!! I’ve burned my fingers and leg quite a few times with the water and tank. Again this is a daily processes and what makes it even worse is that all of this is over literally 1oz of water that couldn’t drain from the wash cycle. So between the condensation (as seen in photo) dripping everywhere and having to dry the bottles myself and the emptying of scolding hot water every use over a lousy ounce of water (I swear someone is going to get burned worse than me by the water) I can’t recommended the product. So again I love the idea of the machine, but I hate the actual real life use and performance of it.
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, February 27, 2024
Thank you for taking the time to share your feedback regarding your experience with our bottle washer. We sincerely apologize for the inconvenience and frustration you've encountered.
We understand your concerns regarding the condensation left on the lid, after each cycle. This is not the experience we aim to provide, and we apologize for any inconvenience this has caused.
Additionally, we are sorry to hear about the safety hazard you've encountered with the hot water tank. Your safety is our top priority, and we take incidents like this very seriously. Both the hot water tank and clean water tank are the same capacity. At the beginning of each wash cycle, the dirty water tank should be emptied completely to avoid the machine stopping mid cycle.
Please rest assured that your feedback is invaluable to us, and we will use it to make necessary improvements to our product. If you have any further concerns or questions, please don't hesitate to reach out to our customer service team. We are here to assist you in any way we can.
Thank you for bringing these matters to our attention, and we sincerely apologize for any inconvenience caused.
We understand your concerns regarding the condensation left on the lid, after each cycle. This is not the experience we aim to provide, and we apologize for any inconvenience this has caused.
Additionally, we are sorry to hear about the safety hazard you've encountered with the hot water tank. Your safety is our top priority, and we take incidents like this very seriously. Both the hot water tank and clean water tank are the same capacity. At the beginning of each wash cycle, the dirty water tank should be emptied completely to avoid the machine stopping mid cycle.
Please rest assured that your feedback is invaluable to us, and we will use it to make necessary improvements to our product. If you have any further concerns or questions, please don't hesitate to reach out to our customer service team. We are here to assist you in any way we can.
Thank you for bringing these matters to our attention, and we sincerely apologize for any inconvenience caused.
Written by a customer while visiting babybrezza.com
Customer Rating
4
Very convenient
on February 25, 2024
Posted by: Jessica N
Love how convenient this is! We did have some issues with the plastic lid bending though.
Response from babybrezza.comBy Baby Brezza Team, February 27, 2024
We're thrilled to hear that you find our product convenient! 🎉 We're sorry to hear about the issue with the plastic lid. This is a normal occurrence but shouldn't prevent the machine from functioning. We appreciate you bringing it to our attention.
Written by a customer while visiting babybrezza.com
Customer Rating
5
Love it!
on February 25, 2024
Posted by: Andrea L
Would highly recommend. It's easy to use and really efficient!
Written by a customer while visiting babybrezza.com
Customer Rating
4
Works so far!
on February 25, 2024
Posted by: Kory T
Seems great so far. A little small, wish it held more bottles for the space that it takes up. The steralize and dry only takes a very long time.
Response from babybrezza.comBy Baby Brezza Team, February 27, 2024
We're delighted to hear that you're enjoying your experience with our machine! 🌟 We appreciate your feedback regarding its size and cycle duration. Your input helps us improve, and we'll certainly take your comments into consideration for future enhancements. If you have any other suggestions or questions, feel free to let us know! We're here to help. 😊🍼
Written by a customer while visiting babybrezza.com