Customer reviews from babybrezza.com
Baby Brezza - Bottle Washer Pro - white
Average customer rating
4.6
(4,303 Reviews)
Rating breakdown 4,303 reviews
5 Stars
3,053
4 Stars
848
3 Stars
243
2 Stars
65
1 Star
94
51%of customers recommend this product.
(
55 out of
107)
Customer Reviews for Baby Brezza - Bottle Washer Pro - white
Customer Rating
2
Bottle washer pro
on April 3, 2024
Posted by: Marissa M
At first it worked terrificly and Saved me so much time with washing. However lately it's been leaving soap particles all over my baby items. I've been having to rewash items after items are washed by bottle washer pro. It's been very disappointing. It use to save me time but now it just makes me use more time with rewashing.
Written by a customer while visiting babybrezza.com
Customer Rating
2
Just okay
on April 22, 2024
Posted by: Korilynn F
I really wanted to like this, but for the price I think it needs some major improvements. It's like it was designed especially for dr browns bottles. I have to hand wash everything before washing in here because there will still be milk residue. It doesn't dry very well and the dry cycle is almost an hour. You have to refill the massive water reservoir every wash and empty the massive waste tank every cycle.
Response from babybrezza.comBy Baby Brezza Team, April 24, 2024
We're sorry to hear that your experience with our bottle washer hasn't met your expectations. We appreciate your feedback and take it seriously as we continuously strive to improve our products. Regarding the issues you've mentioned, we understand your concerns and will certainly consider them in our ongoing efforts to enhance the device's performance and user experience. If you have any specific suggestions or further feedback, please feel free to share them with us. Thank you for giving our product a try, and we hope to have the opportunity to better meet your needs in the future.
Written by a customer while visiting babybrezza.com
Customer Rating
2
Working fine after 4 washes LCD SCREEN stops
on May 10, 2024
Posted by: Jessie92
from Texas
I bought mine in February had my baby in April and used it about 4 times that month before the LCD screen went out. Sent pics and videos to activate my warranty to receive a new machine it took them almost two weeks to get a new machine out so I asked for a refund. I had to cut the cord on the broken machine and received my refund 2 days later. I love their products and was excited for this one but I won’t be investing money into something like this again until all the issues with the machines are addressed.
Response from babybrezza.comBy Baby Brezza Team, May 22, 2024
We're sorry to hear about the issues you encountered with your machine and the delay in receiving a replacement. We understand your frustration and disappointment. Your feedback is valuable to us, and we're continuously working to improve our products and services. If you ever reconsider, we'd love the opportunity to provide you with a better experience. Thank you for giving our product a try, and we apologize for any inconvenience caused.
Written by a customer while visiting babybrezza.com
Customer Rating
2
Cleans well/Leaks consistently
on May 13, 2024
Posted by: Alicia J
It sterilizes our baby feeding equipment but it has leaked fairly significantly after each use. We've used it 3 times and cannot figure out why this is happening.
Response from babybrezza.comBy Baby Brezza Team, May 22, 2024
We're sorry to hear about the leaking issue you're experiencing with our product. This is certainly not the experience we want for our customers. Please ensure that all components are properly assembled and that there are no cracks or damages to the machine or its parts. If the issue persists, please contact our customer support team for further assistance. We're here to help resolve this for you. Thank you for bringing this to our attention.
Written by a customer while visiting babybrezza.com
Customer Rating
1
Broken
on May 15, 2024
Posted by: Abby H
Cannot get machine to function as the error message "water in waste water tank" continues to pop up despite waste water tank being bone dry. Looking for some assistance. Thank you!
Response from babybrezza.comBy Baby Brezza Team, May 22, 2024
We're sorry to hear about the issue you're experiencing. Please try removing and reinserting the waste water tank to ensure it's properly seated. If the problem persists, reach out to our customer support team for further assistance. Thank you for your patience!
Written by a customer while visiting babybrezza.com
Customer Rating
1
Stopped working after 3 times
on May 19, 2024
Posted by: Oksana S
The machine stopped working after working three times..
Response from babybrezza.comBy Baby Brezza Team, May 22, 2024
We are sorry to hear that you are experiencing this issue. Please contact our customer care team so that we can work to fix this issue for you.
Written by a customer while visiting babybrezza.com
Customer Rating
1
Display stopped working after less than a week
on May 27, 2024
Posted by: Heather B
Finally opened up my baby brezza to use as the baby is now here! The display stopped working less than a week of use.
Written by a customer while visiting babybrezza.com
Customer Rating
5
First time mom
on June 5, 2024
Posted by: Micaela V
Makes it so much . Easier ! Love this item. I can do a 20 min cycle without drying just to wash very quickly
Written by a customer while visiting babybrezza.com