Customer reviews from babybrezza.com
Baby Brezza - Bottle Washer Pro - white
Average customer rating
4.6
(4,303 Reviews)
Rating breakdown 4,303 reviews
5 Stars
3,053
4 Stars
848
3 Stars
243
2 Stars
65
1 Star
94
51%of customers recommend this product.
(
55 out of
107)
Customer Reviews for Baby Brezza - Bottle Washer Pro - white
Customer Rating
5
Life Saver
on July 5, 2023
Posted by: Breanna M
The bottle washer pro saves so much time & water! It’s been a life saver for us with having twins & twice the bottles!
Written by a customer while visiting babybrezza.com
Customer Rating
5
Time Saver!
on July 7, 2023
Posted by: Alexandra G
It washes and cleans my bottles for me. I run it constantly!!!!
Written by a customer while visiting babybrezza.com
Customer Rating
5
Love It!
on July 10, 2023
Posted by: Kaitlin K
Eliminates time out of my day, so I can get other things done!
Response from babybrezza.comBy Customer Service, July 11, 2023
This is what we love to hear!
Written by a customer while visiting babybrezza.com
Customer Rating
2
It’s Okay
on July 30, 2023
Posted by: Samantha H
The machine could be useful if the inside was design differently. I have to pray my bottles hold in place before placing the lid.
Response from babybrezza.comBy Baby Brezza Team, August 1, 2023
We sincerely appreciate your feedback and want to extend our gratitude for taking the time to share your thoughts with us. Regarding the lid on our BabyBrezza Bottle Washer Pro, we would like to clarify that it is designed to drop straight down to prevent accidental knocking over of any pumps or parts, ensuring a safe and smooth washing process.
We assure you that with regular use and familiarity, you'll effortlessly master the technique of dropping the lid without making any contact with the stand. Should you have any further questions or need any assistance, please feel free to reach out to our dedicated support team. We are here to provide you with exceptional service and support throughout your journey with our product.
Once again, thank you for choosing BabyBrezza, and we look forward to exceeding your expectations.
Customer Support Team at BabyBrezza
We assure you that with regular use and familiarity, you'll effortlessly master the technique of dropping the lid without making any contact with the stand. Should you have any further questions or need any assistance, please feel free to reach out to our dedicated support team. We are here to provide you with exceptional service and support throughout your journey with our product.
Once again, thank you for choosing BabyBrezza, and we look forward to exceeding your expectations.
Customer Support Team at BabyBrezza
Written by a customer while visiting babybrezza.com
Customer Rating
2
Great idea, poor execution, como tomo
on August 7, 2023
Posted by: Kent2023
I bought this as soon as it was available and was so excited to never have to hand wash a bottle again. I wanted to love this but it just really isn’t that helpful unfortunately. After trying a few times it is just frustrating. Only holds 4 bottles. We use Como Tomo bottles so there isn’t enough room for adding the caps and collars in machine, which is even pictured in their setup guide, telling you to continue hand washing these parts. Would have been such a dream if everything would have fit without still having to hand wash. I wish I could give it a better review but I just can’t. I could have gotten over the 4 bottle limit if I still didn’t have to wash the caps and collars by hand. I love all of our other BB equipment like sterilizer and formula maker.
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, August 9, 2023
Thank you for sharing your experience with our Baby Brezza Bottle Washer Pro.
We apologize that the bottle washer did not meet your expectations, especially considering your excitement to eliminate hand washing. Regarding the capacity to hold only four bottles, that is the design of the machine. If we decided to make the design capable of holding more accessories and bottles, the design would be much bigger, taking up precious counter space.
It's heartening to hear that you've had positive experiences with our other Baby Brezza equipment, such as the sterilizer and formula maker. We value your trust in our brand, and we're committed to learning from this feedback to better serve you in the future.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to our customer support team.
Thank you for being a valued customer, and we appreciate your valuable feedback.
We apologize that the bottle washer did not meet your expectations, especially considering your excitement to eliminate hand washing. Regarding the capacity to hold only four bottles, that is the design of the machine. If we decided to make the design capable of holding more accessories and bottles, the design would be much bigger, taking up precious counter space.
It's heartening to hear that you've had positive experiences with our other Baby Brezza equipment, such as the sterilizer and formula maker. We value your trust in our brand, and we're committed to learning from this feedback to better serve you in the future.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to our customer support team.
Thank you for being a valued customer, and we appreciate your valuable feedback.
Written by a customer while visiting babybrezza.com
Customer Rating
1
Love this product but it broke down after 2 months
on September 11, 2023
Posted by: MamaLA
from Thousand Oaks
I really loved this product but it broke down and I need to get it fix asap :(
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, September 11, 2023
We apologize for the inconvenience you've experienced with your Baby Brezza Bottle Washer Pro. We kindly request that you reach out to our dedicated customer care team for assistance with resolving the issue promptly. Our team is equipped to guide you through troubleshooting steps to identify and potentially rectify the problem. In the event that troubleshooting does not resolve the issue, we will be more than willing to initiate a warranty claim on your behalf. Your satisfaction is of utmost importance to us, and we are committed to providing you with a swift and effective solution.
Written by a customer while visiting babybrezza.com
Customer Rating
2
Disappointed
on October 12, 2023
Posted by: Ariana
from Temecula, CA
The bottle washer works well enough, but the capacity is quite small. It takes about an hour and a half for the entire clean and dry cycle and fits either 4 bottles or a set of pump parts. My unit also leaks which is really disappointing for the amount spent on this product.
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, October 13, 2023
Thank you for sharing your experience with our Bottle Washer. We appreciate your feedback as it helps us in our ongoing efforts to improve our products.
We're glad to hear that you've found the Bottle Washer to perform its cleaning and drying functions effectively. Regarding the cycle duration, while the Bottle Washer provides thorough cleaning and drying, we acknowledge that a cycle time of approximately 88 minutes to wash, sterilize and dry can be perceived as lengthy for some users. We are constantly working to optimize our product's efficiency without compromising the quality of the cleaning and drying process.
We're truly sorry to hear about the issue of leaking that you've encountered. This is not the experience we want our customers to have with our products. To address this issue, we recommend reaching out to our customer support team, who can provide you with personalized assistance to resolve the leakage problem.
Regards,
Baby Brezza Team
We're glad to hear that you've found the Bottle Washer to perform its cleaning and drying functions effectively. Regarding the cycle duration, while the Bottle Washer provides thorough cleaning and drying, we acknowledge that a cycle time of approximately 88 minutes to wash, sterilize and dry can be perceived as lengthy for some users. We are constantly working to optimize our product's efficiency without compromising the quality of the cleaning and drying process.
We're truly sorry to hear about the issue of leaking that you've encountered. This is not the experience we want our customers to have with our products. To address this issue, we recommend reaching out to our customer support team, who can provide you with personalized assistance to resolve the leakage problem.
Regards,
Baby Brezza Team
Written by a customer while visiting babybrezza.com
Customer Rating
5
No more midnight bottle washing
on November 16, 2023
Posted by: Madison B
A life saver. We were so tired of washing bottles as our baby eats every 2 hrs. No more!
Written by a customer while visiting babybrezza.com