Customer reviews from babybrezza.com
Baby Brezza - Bottle Washer Pro - white
Average customer rating
4.6
(6,230 Reviews)
Rating breakdown 6,230 reviews
5 Stars
4,498
4 Stars
1,124
3 Stars
338
2 Stars
104
1 Star
166
52%of customers recommend this product.
(
62 out of
120)
Customer Reviews for Baby Brezza - Bottle Washer Pro - white
Customer Rating
5
Life made easier
on April 6, 2025
Posted by: Angelica Q
Machine is easy to use and helps when most bottles are dirty to speed up the cleaning process.
Written by a customer while visiting babybrezza.com
Customer Rating
1
Doesn’t sterilize
on May 3, 2025
Posted by: John
from Austin Tx
We bought this item before my first child was born in preparation! Super excited about it. Everything we bought for her went through the machine before she was born. We specifically bought the Dr brown bottles because all the parts fit so well. At 2 weeks old my daughter got thrush. We were quite confused because we put EVERYTHING through this machine. Every bottle piece, pump parts, pacifiers.. anything that went in her mouth once got put in the machine.
With it being our first child, my wife and I were very cautious. We followed the cleaning instructions verbatim.
We started to notice not a lot of water circulating in it. All the spouts were clogged. I pulled it all apart and cleaned it for an hour as best I could and still clogged. This is after (DeScaling) on schedule.
After 5 weeks and 3 different treatments of medicine the thrush in her mouth had not gone away. I was starting to get suspicious of this machine that it was not sterilizing like advertised.
The doctor told us she had never seen a kid resist the medicine like our daughter was so something had to be recontaminating her mouth.
At this point with my suspicions of the brezza not working I started boiling everything the old fashion way.
What do you know, the thrush went away within days.
Needless to say very unsatisfied with how this product performed. Clogged up and wasn’t sterilizing properly. Would not recommend.
With it being our first child, my wife and I were very cautious. We followed the cleaning instructions verbatim.
We started to notice not a lot of water circulating in it. All the spouts were clogged. I pulled it all apart and cleaned it for an hour as best I could and still clogged. This is after (DeScaling) on schedule.
After 5 weeks and 3 different treatments of medicine the thrush in her mouth had not gone away. I was starting to get suspicious of this machine that it was not sterilizing like advertised.
The doctor told us she had never seen a kid resist the medicine like our daughter was so something had to be recontaminating her mouth.
At this point with my suspicions of the brezza not working I started boiling everything the old fashion way.
What do you know, the thrush went away within days.
Needless to say very unsatisfied with how this product performed. Clogged up and wasn’t sterilizing properly. Would not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting babybrezza.com
Customer Rating
1
Finicky product, not worth the cost
on May 15, 2025
Posted by: Disappointed
We were SO excited about this product; it works great, it's easy to use, it is a huge time and effort saver in the early days of baby care. However, from the very beginning it would throw out error codes occasionally, requiring more care than a new product should. Then it started holding water in the washing chamber - seems like the clean water reservoir was leaking to varying amounts and the dirty water reservoir wasn't fully emptying the washing chamber unless we overrode the normal operations. This continued for a couple of weeks, but we got used to the extra steps. Then a new error code came up and milk burned on the warming pad, as no water was released from the clean reservoir despite being full. Essentially, we had a very expensive product die within 5 or so weeks of regular but careful use.
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, May 15, 2025
We are extremely sorry to hear that. That is not the expectation that we have for any of our product line up. If you haven't already, please contact our customer care team so that we can work to troubleshoot or potentially replace your product. All of our products come with a 12 month warranty. We'd love to help you out.
Written by a customer while visiting babybrezza.com
Customer Rating
5
Great
on May 18, 2025
Posted by: Clorissa F
This washer works great i wish it had a rack feature for when you want to wash and sterilize chewy toys and pacifiers and bottle tops but this is a new product for baby breeza so they may upgrade one day but so far i love this alot saved me so much time from standing save washing countless bottles
Written by a customer while visiting babybrezza.com
Customer Rating
1
Breaks constantly - only had it 2 months
on May 31, 2025
Posted by: Faith C
The machine constantly gives error codes. It would be great if it actually worked. Too unreliable.
Response from babybrezza.comBy CS, June 23, 2025
We’re very sorry to hear about the issue you’re experiencing. You can find troubleshooting steps for the different error codes in the machine’s manual. Please reach out to our Customer Care team for further assistance. All our machines come with a 12-month warranty, or 18 months if purchased directly from us.
Written by a customer while visiting babybrezza.com
Customer Rating
3
Just okay
on June 11, 2025
Posted by: Katie M
Easy to use but not very durable. I've only been using since April and have already experienced issues with this machine. It doesn't fully drain so after every use I have to manually push buttons to make it drain again. Also the support for the top rack is very flimsy and mine is now constantly slanted
Response from babybrezza.comBy CS, June 25, 2025
Thank you for your feedback. We're so sorry to hear about these issues. The machine should drain properly after each use. Please reach out to our Customer Care team for assistance. All of our machines come with a 12-month warranty and can be replaced if they're not functioning correctly."
Written by a customer while visiting babybrezza.com
Customer Rating
5
Best Bottle Washer
on June 13, 2025
Posted by: Erica W
So convenient and easy to use I love it and highly recommend to all new moms
Written by a customer while visiting babybrezza.com
Customer Rating
5
Love
on July 4, 2025
Posted by: Emma C
Love this, can't live without it! So happy we got it for our baby shower
Written by a customer while visiting babybrezza.com