Customer reviews from babybrezza.com
Baby Brezza - Bottle Washer Pro - white
Average customer rating
4.6
(4,336 Reviews)
Rating breakdown 4,336 reviews
5 Stars
3,077
4 Stars
854
3 Stars
244
2 Stars
65
1 Star
96
52%of customers recommend this product.
(
56 out of
108)
Customer Reviews for Baby Brezza - Bottle Washer Pro - white
Customer Rating
5
Best product ever purchased
on June 29, 2024
Posted by: Elias D
A must-have product for new parents, I have been wishing such machines existed for a while
Written by a customer while visiting babybrezza.com
Customer Rating
4
Use it so much
on July 8, 2024
Posted by: Meredith H
This counter top bottle washer is prefect for washing and sterilizing a few bottles when the dishwasher isn't full enough to run yet. It also keeps our main dishwasher from being overrun by baby bottles. I would have given this 5 stars but there is one bottle slot that never dries the inside of the bottle that is placed there, so I wonder if it's really sterilized and it's annoying b/c I can't put it away, I leave the washer lid off and wait for it to air dry. I'm assuming this is just a defect with my machine, though. I'm calling customer service to see if they can assist.
Written by a customer while visiting babybrezza.com
Customer Rating
4
Decent
on July 9, 2024
Posted by: Chelsea S
Does the job but it is not drying well after a month of having it.
Written by a customer while visiting babybrezza.com
Customer Rating
1
Keeps breaking
on July 22, 2024
Posted by: Hales
from Alabama
I purchased this bottle washer right when they came out and started using it in February 2024 I started having problems in May with error message after error message. I reached out to baby Brezza, which replaced the machine. I used the replacement washer for two weeks before I started getting error messages again. I asked for refund, but all baby breeza can do is send another replacement.
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, July 23, 2024
We're sorry to hear about the repeated issues with your bottle washer. We understand your frustration and appreciate your patience. It appears that your case is currently being reviewed. Please contact our Customer Care team to expedite your claim. We look forward to making it right.
Written by a customer while visiting babybrezza.com
Customer Rating
1
Baby Brezza all in one
on August 14, 2024
Posted by: Autumn B
The machine was great while it worked. Used it 3 times and now won't turn on.
Response from babybrezza.comBy Baby Brezza Team, August 19, 2024
It’s concerning that your Bottle Washer stopped working after only a few uses. Please contact customer service for assistance, as the issue may be covered under warranty. Your feedback is valuable for improving our products.
Written by a customer while visiting babybrezza.com
Customer Rating
1
No Working After Minimal Use
on August 17, 2024
Posted by: Heather Slings
from West Des Moines, IA
I have had the machine plugged in for 1 month and have probably used in 8 times. Worked great at the beginning but now we are constantly getting error messages that we are unable to clear. That being said it’s currently just taking up space on our counter. Very frustrating
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, August 19, 2024
Sorry to hear about the issues with your Bottle Washer. If you're receiving persistent error messages, it may be a sign of a malfunction. Please contact customer service for assistance with troubleshooting or a potential replacement. Remember, all our products come with a 12-month warranty when purchased from an authorized retailer.
Written by a customer while visiting babybrezza.com
Customer Rating
5
Love the product
on August 18, 2024
Posted by: Brandi T
It's easy to use and saves me from washing and sterilizing everything by hand.
Written by a customer while visiting babybrezza.com
Customer Rating
5
Bottle Washer Pro
on August 20, 2024
Posted by: Mughilan R
Ease of use. Excellent multipurpose bottle washer, sterilizer and dryer. Must have.
Written by a customer while visiting babybrezza.com