Customer reviews from babybrezza.com
Baby Brezza - Bottle Washer Pro - white
Average customer rating
4.6
(6,230 Reviews)
Rating breakdown 6,230 reviews
5 Stars
4,498
4 Stars
1,124
3 Stars
338
2 Stars
104
1 Star
166
52%of customers recommend this product.
(
62 out of
120)
Customer Reviews for Baby Brezza - Bottle Washer Pro - white
Customer Rating
5
AMAZING
on February 1, 2024
Posted by: Ally H
This has made my life SO much easier. So easy and bottles are spotless!
Response from babybrezza.comBy Baby Brezza Team, February 2, 2024
We're delighted to hear that our bottle washer has made your life easier, leaving your bottles spotless! If you ever need further assistance or have questions, feel free to reach out. Thanks for choosing Baby Brezza!
Written by a customer while visiting babybrezza.com
Customer Rating
1
Doesn't Work!! Waste of money.
on February 1, 2024
Posted by: Lilli M
from Oregon
I have so many issues with this product. It is so overpriced and does not do its job.
Here's everything wrong with it:
1. It doesn't clean. If I do not scrub bottles prior to using the machine they do not come clean. They come out foggy and still have residue.
2. It does not dry. I have to run 2 dry cycles to get them totally dry. I use dr.browns bottles and even the small 4oz ones are still wet after a 88 min cycle.
3. My pump parts don't fit. I use a medela pump and the pieces do not fit inside.
4. You still have to clean the small dr. browns pieces!
5. I have gotten several error codes (5 total) and have had to clean and rerun the machine to get it to work. After the last error code finally stopped working.
6. It is a very long cycle. I wouldn't mind the length if I only had to run it once. But seeing as I have to run an extra dry cycle it takes over 2 hours to get a dry bottle.
1. It doesn't clean. If I do not scrub bottles prior to using the machine they do not come clean. They come out foggy and still have residue.
2. It does not dry. I have to run 2 dry cycles to get them totally dry. I use dr.browns bottles and even the small 4oz ones are still wet after a 88 min cycle.
3. My pump parts don't fit. I use a medela pump and the pieces do not fit inside.
4. You still have to clean the small dr. browns pieces!
5. I have gotten several error codes (5 total) and have had to clean and rerun the machine to get it to work. After the last error code finally stopped working.
6. It is a very long cycle. I wouldn't mind the length if I only had to run it once. But seeing as I have to run an extra dry cycle it takes over 2 hours to get a dry bottle.
For as expensive as it is I expected it to do its job - clean and dry bottles. I am very disappointed. I am out the money and still have to wash bottles by hand.
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, February 2, 2024
We're truly sorry to hear about the challenges you've faced with our bottle washer. This isn't the experience we want for our customers, and we appreciate your detailed feedback. Our customer service team is here to assist you with these issues. Please reach out to us with your order details and the specifics of the problems you've encountered, and we'll do our best to address each concern. Thank you for bringing this to our attention, and we're committed to ensuring your satisfaction with our product.
Written by a customer while visiting babybrezza.com
Customer Rating
3
Not great for Nipples or Breast Pump Parts
on February 9, 2024
Posted by: LizzyLizLiz
from Los Angeles CA
I love the washing capabilities, definitely works well for bottles and bottle caps. It does not work well with bottle nipples and leaves them with a residue which makes nipple look cloudy. Same for the pump parts, leaves a weird film which is hard to remove because of sterilization afterwards. See photos.
I would recommend this to a friend!
Response from babybrezza.comBy Baby Brezza Team, February 16, 2024
Thank you for sharing your feedback with us. We're glad to hear that you're satisfied with the washing capabilities of our bottle washer. However, we're sorry to hear about the issues you've encountered with bottle nipples and pump parts. Your experience is important to us, and we're committed to ensuring that our product meets your expectations. With regards to the residue, we recommend trying to switch to distilled water as the residue can be affiliated with hard water. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team. We're here to assist you.
Written by a customer while visiting babybrezza.com
Customer Rating
5
Bottle washer pro
on February 12, 2024
Posted by: Tranessa B
Cool and handy much needed product!!!
Pros: A great product to free up sometime instead of washing bottles this handy washer will do it for you. I love the simplicity of it but still high tech feeling. It washes the bottles pretty good I'd suggest (especially for dr brown bottles) to do a quick rinse before putting them in.
Con's: can wash four bottles at time and the run thru time is a bit long... product recommends distilled water and to fill the tank it tanks about a whole gallon.... Four bottles and about a gallon of distilled water seems a bit excessive........ overall though good product..
Pros: A great product to free up sometime instead of washing bottles this handy washer will do it for you. I love the simplicity of it but still high tech feeling. It washes the bottles pretty good I'd suggest (especially for dr brown bottles) to do a quick rinse before putting them in.
Con's: can wash four bottles at time and the run thru time is a bit long... product recommends distilled water and to fill the tank it tanks about a whole gallon.... Four bottles and about a gallon of distilled water seems a bit excessive........ overall though good product..
Response from babybrezza.comBy Baby Brezza Team, February 16, 2024
Awesome to hear you're finding the Baby Brezza Bottle Washer Pro handy! 🌟 It's great for freeing up time. Thanks for sharing your experience! We appreciate your feedback about the capacity and water usage, and we'll definitely take it into consideration for future improvements. Cheers to clean bottles with less hassle! 🍼👍
Written by a customer while visiting babybrezza.com
Customer Rating
3
On The Fence.
on February 12, 2024
Posted by: Dad
from San Diego
Considering how long it takes to empty the dirty water tank, Fill the clean water tank, Rinse out 4 bottles, put in the soap, hold the power button for 3 seconds to finally get a wash cycle going is just to long. I feel to wash 4 bottles by hand is faster than all the prep work to have this machine do it. Then there is the constant issue of the tank not fully draining and you have to press this and that button to empty it half the time before you can even begin your prep to wash cycle. Let’s not forget that you have to put the nipple back in the rings after washing as well and that defeats the whole sanitation process. Think my impulse buy was clearly that. A impulse.
No, I would not recommend this to a friend.
Response from babybrezza.comBy Baby Brezza Team, February 16, 2024
We're sorry to hear about your experience with our bottle washer. We understand the frustration you've encountered with the prep process and the challenges you've faced with the machine's functionality. Your feedback is valuable to us as we strive to continuously improve our products and the user experience. If you have any further concerns or issues, please don't hesitate to reach out to our customer support team. We're here to assist you and address any problems you may have.
Written by a customer while visiting babybrezza.com
Customer Rating
1
Touch screen
on February 17, 2024
Posted by: Logan C
After 3 uses our screen to turn on ans operate machine went out.
Response from babybrezza.comBy Baby Brezza Team, February 27, 2024
We sincerely apologize for any inconvenience you encountered with the screen on your machine. That is not the desired outcome of our products. If you haven't already, we recommend reaching out to our customer care team who can assist with a warranty claim and rectifying this for you.
Written by a customer while visiting babybrezza.com
Customer Rating
5
Love this product
on February 17, 2024
Posted by: Jordain M
This product has made life so much easier on us. It's amazing. I only have two complaints and it's just that water gets trapped inside our pacifiers when we put them in here and two- the washer lid has become warped at the back and it's hard to put it back in place because it gets caught on the racks inside.
Written by a customer while visiting babybrezza.com
Customer Rating
5
Great easy product to use
on February 18, 2024
Posted by: Janine P
This product saves me so much time and is easy to use!
Written by a customer while visiting babybrezza.com